From the minute the phone was answered, nothing was an issue, very professional and extremely helpful. Was delighted to be looked after so well. Will definitely use them again. Recommendations tranfer... See more
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Review summary
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Good choice of destinations and are available on the phone if there's any problems. Also if there's a glitch in the computer system of the airline you are notified and the problem is usually sorted wh... See more
Company replied
We always fly with Aer Lingus and find it so easy to book our full holiday with them. We have never had any problems with them over many years. We check in our 10kg bags free and our holidays begin in... See more
Company replied
Love holidays with aerlingus! Easy to book, when booking our travel insurance with click and go I got to speak with a real human! Looking forward to our trip.
Company replied
4.6
Excellent
859 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Anita
Anita, Aaron, Karina and the team were fantastic at sorting everything out. Thank you.
October 28, 2026
Reply from Holidayswithaerlingus
Thanks you Natalie for your 5-star review. It’s great to hear that everything went smoothly with your booking and all the team were so supportive. We really appreciate your support and hope you have a fantastic holiday.
Best Wishes
Brian
HolidayswithAerLingus
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Booking process
October 12, 2026
Reply from Holidayswithaerlingus
Thanks so much for your 5-star review. It’s great to hear that everything went smoothly with your booking. We really appreciate your support and hope you have a fantastic holiday.
Best Wishes
Brian
HolidayswithAerLingus
Good booking experience.
October 18, 2026
Reply from Holidayswithaerlingus
Thanks so much for your 5-star review. It’s great to hear that everything went smoothly with your booking. We really appreciate your support and hope you have a fantastic holiday.
Best Wishes
Brian
HolidayswithAerLingus
I always book with air Lingus it's a…
I always book with air Lingus it's a lot better you get flights and accommodation all in one place not going to different sites and great value
October 9, 2026
Reply from Holidayswithaerlingus
Thank you Edward for the great 5-star review and for continuing to choose us. We’re delighted you enjoy the convenience of booking your flights and accommodation together and find great value too. We look forward to welcoming you back again.
Best Wishes
Brian
HolidayswithAerLingus
It was easy to book
It was easy to book, but it should be better linked with aer lingus’ login information. Had to create a new registration and manually add the flights to aer lingus app. Hotel booking should also be available on the app.
October 14, 2026
Reply from Holidayswithaerlingus
Thank you Ana for your feedback and suggestions. We’re glad you found the website booking process easy, and we appreciate your comments about the hotel information showing in the Aer Lingus app. Currently its flights only that are reflected on the Airline app and we’ll certainly take these points on board as we continue to improve the customer experience.
Best Wishes
Brian
HolidayswithAerLingus
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Appreciative customer - widower - 86 years plus
Excellent conversational advice from Aer Lingus per your representative name Nikita late afternoon 09.10.2026.
October 9, 2026
Reply from Holidayswithaerlingus
Thank you Bernard for your lovely 5-star review.
We're delighted to hear that Nikita provided such professional and helpful service. We'll be sure to pass on your kind feedback, which I'm sure she'll greatly appreciate.
Best Wishes
Brian HolidayswithAerLingus
Holiday and flights easy booking Luggage and seat booking are a mess
1 . Holiday booking and flights easy.
2. Paying for luggage and seats separately - what's that about?
3. I travel with a personal bag and check a luggage why is this not an option? My booking now reads as 1 x 10kg bag and 1 x 20kg bag, instead of 1 x 20kg bag checked luggage.
October 11, 2026
Reply from Holidayswithaerlingus
Thank you Nuala for your feedback, and I’m glad to hear you found the holiday and flight booking itself straightforward. I do understand your frustration with the options for seats and luggage.
When booking a holidayswithAerLingus package through our website, seat selection is not available as part of the online booking process. Seats can only be selected directly with the airline after the holiday has been booked.
As part of the saver fare option Aer Lingus automatically include a 10kg checked bag and if you want to add a 20kg bag then you have to purchase that option.
Thank you for highlighting this. Your feedback regarding the clarity and flexibility of the luggage and seating options is very helpful.
Kind Regards
Brian
HolidayswithAerLingus
I booked for 4 guests (2 couples)…
I booked for 4 guests (2 couples) assuming I would get 2 rooms but the booking ended up being for all 4 of us to share 1 room!
I rang this morning to add one more room and was told there would be an extra charge of €500!
October 8, 2026
Reply from Holidayswithaerlingus
Hi Jane, we’re sorry to hear you were disappointed. When the booking was made online, four guests were entered and one room was selected, so the reservation was confirmed for four guests sharing that room. The additional charge quoted was therefore the cost of adding a second room, rather than a charge to correct the original booking. Our team also offered to look at alternative hotels to try to find a more suitable option within your budget. We appreciate this wasn’t the outcome you had expected, but the booking was confirmed based on the room selected online.
Kind Regards
Brian
HolidayswithAerLingus
Easy to use and fast to complete
October 6, 2026
Reply from Holidayswithaerlingus
Thank you Timothy for your 5-star review. We're delighted to hear you found our website to be straight forward to use making it a very positive booking experience.
We appreciate your feedback and wish you a fantastic holiday.
All the best
Brian
HolidayswithAerLingus
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When to book and best price for holidays all year round for all people group or solo travellers
Great price and different hotel deals and different flights and great price.
September 28, 2026
Reply from Holidayswithaerlingus
Thank you for your kind words and 5-star review. We're pleased you enjoyed the choice and value we offer for all types of travellers. We hope to welcome you back again soon.
Best Wishes
Brian HolidayswithAerLingus
Sonya was extremely helpful and was…
Sonya was extremely helpful and was very nice. She was very professional. Her customer service skills are excellent.
October 5, 2026
Reply from Holidayswithaerlingus
Thank you Albert for your lovely 5-star review.
We're delighted to hear that Sonya provided such professional and helpful service. We'll be sure to pass on your kind feedback, which I'm sure she'll greatly appreciate.
Best Wishes
Brian HolidayswithAerLingus
I have never had a bad experience with…
I have never had a bad experience with Aer Lingus. Holiday packages are excellent and a great value for money.
October 4, 2026
Reply from Holidayswithaerlingus
Thank you Damian for your 5-star review.
We're delighted to hear you've consistently had positive experiences with Aer Lingus Holidays and found our holiday packages to be great value for money.
We really appreciate your feedback and look forward to helping you plan your next holiday.
Best Wishes
Brian HolidayswithAerLingus
Booked wrong date
Booked wrong date , contacted immediately & they would not offer refund & charged massive amount to move dates. Awful experience
September 24, 2026
Reply from Holidayswithaerlingus
Thank you Ruby for your feedback. We are sorry to hear that you were unhappy with your experience.
Following a full review of the matter, the booking was amended to your requested travel dates and an agreement was reached regarding the amendment costs.
We appreciate the opportunity to resolve your concerns and hope you have a wonderful holiday.
Kind regards,
Brian
HolidaysWithAerLingus.
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The booking was easy and straight…
The booking was easy and straight forward.And booking hotel and flights at the same time was great.
September 24, 2026
Reply from Holidayswithaerlingus
Thank you Peter for your 5-star review. We're delighted to hear you found our website to be straight forward to use making it a very positive booking experience.
We appreciate your feedback and wish you a fantastic holiday.
All the best
Brian
HolidayswithAerLingus
Reply from Holidayswithaerlingus
Thank you John for your 5-star review. We're delighted to hear you found our website to be straight forward to use making it a very positive booking experience.
We appreciate your feedback and wish you a fantastic holiday.
All the best
Brian
HolidayswithAerLingus
Reply from Holidayswithaerlingus
Thank you Catherine for your 5-star review. We're delighted to hear you found our website to be straight forward to use making it a very positive booking experience.
We appreciate your feedback and wish you a fantastic holiday.
All the best
Brian
HolidayswithAerLingus
Good service & choice of destinations
Good choice of destinations and are available on the phone if there's any problems. Also if there's a glitch in the computer system of the airline you are notified and the problem is usually sorted when they are back on-line.
September 8, 2026
Reply from Holidayswithaerlingus
Thank you for your 5-star review. We're delighted to hear you found our website to have a great variety of destinations available, and if you need us our Holiday Support team is here to assist with any issues that arise.
We appreciate your feedback and wish you a fantastic holiday.
All the best
Brian
HolidayswithAerLingus
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Great site and easy to use
September 3, 2026
Reply from Holidayswithaerlingus
Thank you Kieran for your 5-star review. We're delighted to hear you found our website to be great and easy to use making it a very positive booking experience.
We appreciate your feedback and wish you a fantastic holiday.
All the best
Brian
HolidayswithAerLingus
From the minute the phone was answered
From the minute the phone was answered, nothing was an issue, very professional and extremely helpful. Was delighted to be looked after so well. Will definitely use them again. Recommendations tranfers etc everything was covered. Excellent service!
August 25, 2026
Reply from Holidayswithaerlingus
Thank you for your wonderful review.
We're delighted to hear that you felt so well looked after from your very first interaction with our team. Providing helpful, professional service and making the holiday planning process as easy as possible is exactly what we strive for, so it's fantastic to know we delivered on that for you.
We truly appreciate your recommendation and look forward to helping you plan your next holiday.
Best Wishes
Brian
HolidayWithAerLingus
The personalised assistance given by…
The personalised assistance given by Dawn was very helpful and also helped in ensuring everything was covered e.g. insurance, transfers.
August 24, 2026
Reply from Holidayswithaerlingus
Thank you Gerard for the 5-star review.
Were delighted to hear how much you appreciated the helpful assistance you had from Dawn when booking your holiday and all the extras.
We hope that you have a wonderful time on your trip.
All the best
Brian
Holidays with Aer Lingus
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