We weren't sure how our presale would go - market conditions were shaky and internal team bandwidth was limited. Lumina stepped in, handled the whole front- facing strategy, and gave us breathing room... See more
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Good product, as described. Shipping was fast. The only suggestion I have is to clearly highlight at the time of purchase that the shipping costs are paid when package arrives and not at time of purch... See more
La couleur de l'article 'édredon gingembre ' ne correspond pas à celle de la photo. Elle est beaucoup plus terne
Everything went very well, the new curtains look perfect in the house, I managed to buy them at a very big sale
Company replied
Company details
About Home Maison
Written by the company
HomeMaison.com votre boutique en ligne 100% dédiée au confort de la Maison et de la Famille .
Spécialiste du Rideau et Voilage prêt-à-poser ou sur mesure, vous trouverez aussi du Linge de Maison, tout l'équipement de la Salle de Bain, de la Décoration, du Petit-Mobilier, des Luminaires ou encore du Mobilier de Jardin.
Une expédition soignée, une confection made in France de vos commandes sur-mesure et un Service Clients à votre écoute.
Spécialiste du Rideau et Voilage prêt-à-poser ou sur mesure, vous trouverez aussi du Linge de Maison, tout l'équipement de la Salle de Bain, de la Décoration, du Petit-Mobilier, des Luminaires ou encore du Mobilier de Jardin.
Une expédition soignée, une confection made in France de vos commandes sur-mesure et un Service Clients à votre écoute.
Service Clients Réactif
Written by the company
- Vous avez une question ?
- Nous sommes à votre écoute ♡ Nous vous répondons par email à info@homemaison.com, par téléphone au 04 77 66 06 06, mais aussi par chat direct ou sur nos réseaux sociaux du lundi au vendredi de 9h à 17h.
Livraison Rapide & Retour Facile
Retour gratuit si vous optez pour un avoir !
Chez HomeMaison.com, nous mettons la satisfaction Clients au cœur de nos préoccupations. Un grand choix de modes de paiements 100% sécurisés, différentes prestations de livraison et des retours gratuits si vous choisissez un avoir. Plus globalement, nous écoutons vos remarques et avons à cœur de nous améliorer chaque jour pour vous proposer une expérience agréable et une navigation facile.
Contact info
69006, LYON, France
- 04 77 66 06 06
- info@homemaison.com
- www.homemaison.com
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4.2
Great
12K reviews
Replied to 95% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
La couleur de l'article 'édredon…
La couleur de l'article 'édredon gingembre ' ne correspond pas à celle de la photo. Elle est beaucoup plus terne
February 21, 2023
Article correspondant à la description
February 26, 2023
Good product
Good product, as described. Shipping was fast. The only suggestion I have is to clearly highlight at the time of purchase that the shipping costs are paid when package arrives and not at time of purchase. Just for clarity.
February 21, 2023
dont deliver what you pay for
I ordered curtains tailored to a specific size and with the additional thermal option. When ordering, the website indicated the curtains would arrive in about 10 days. After the days had passed I contacted them and they said the curtains were not available and I had to wait until mid-march. Not great customer service if you need to ask for updates like this yourself, but fine.
To my surprise the curtains arrived 2 days after but they were not tailored nor did they have the thermal option. Homemaison has been extremely difficult to contact, let alone to come up with a solution.
January 18, 2023
Unprompted review
Reply from Home Maison
Hello,
We apologize for the inconvenience caused.
Our customer service had contact with you yesterday. When we receive your return order, we add the thermal option and we delivery on express.
Regards
Ah top article coforme
January 25, 2023
article conforme à la commande
January 10, 2023
Impeccable !!!
December 17, 2022
Double rideau conforme à la description.
November 16, 2022
Un service client en or
November 1, 2022
super bien merci !
September 9, 2022
Shipped late
I bought curtains and they were shipped 3 weeks late however they are very nice so I will give 3 stars.
July 10, 2022
Haven’t received my order yet
July 9, 2022
Reply from Home Maison
Bonjour,
Votre colis est indiqué comme livré d'après le suivi mondial relay en date du 07/07.
Excellente journée
L'équipe HomeMAison
Article conforme à la photo.
June 19, 2022
Article ne correspondant ni à la…
Article ne correspondant ni à la description ni à la photo. Enseigne non conseillée
June 18, 2022
Reply from Home Maison
Bonjour Madame,
Comme indiqué sur votre précédent avis, et après avoir fait le point avec notre service client, le produit reçu, dont vous nous avez fait parvenir la photo correspond exactement au produit commandé et à la photo présente sur notre site internet.
De plus, vous avez bénéficiez d'un remboursement anticipé avant même le retour de vos produits.
Cordialement
L'équipe HomeMaison
Le produit correspond à la description
Le produit correspond à la description. Occultant et insonore.
May 3, 2022
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