HomeToGo.de Reviews 

3,808
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Mario is verry friendly and answer verry fast. It was an nice hollidaytripp and a buitifull house. The river direkt bevor the house is an adventure and for me a good nightmelodie to sleep. 😉... See more

Rated 4 out of 5 stars

A good variety of offers, can be filtered according to Personal needs. Good overview where the offer is located and which regional sightseeing is clone However descriptions are sometimes misleadin... See more

Rated 1 out of 5 stars

The check in was fairly easy but the cabin in Shag bark Pigeon Forge Tennessee was a disaster. It was dirty and we had to buy pans to cook in because their’s were scorched. We also had to buy towels a... See more

Company replied

Rated 5 out of 5 stars

Booking through web site was ok, but after reading the comments in google reviews I am concerned about service quality directly from EuroParcs, there are a lot of complaints during check in from vis... See more

Company details

  1. Vacation Rental
  2. also in
  3. Travel Aggregator

Written by the company

Alle Ferienwohnungen und Ferienhäuser auf einen Blick. HomeToGo ist die Metasuchmaschine für Ferienunterkünfte. Wir haben für Sie die besten Anbieter von Ferienwohnungen und -häusern zusammengetragen und durchsuchen deren Angebote nach Ihren individuellen Wünschen. Ob Familienurlaub, ein Ausflug mit Freunden oder eine romantische Reise zu zweit - wir finden für Sie die passende Unterkunft. HomeToGo bietet Ihnen die besten Unterkünfte auf einen Blick, erstklassige Preise durch direkte Weiterleitung zu unseren Partnern und einfache Vergleichbarkeit der Unterkünfte aus über 200 Ländern. Vergessen Sie lästige und aufwendige Recherche auf dutzenden Seiten im Internet. Bei HomeToGo finden Sie kostenfrei Ihre Traumunterkunft sofort, unkompliziert und zum besten Preis.


Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 69% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(3,808)

260 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

reliable

This is the second time we have booked with Home to go, and so far everything has been very easy and perfect.

January 8, 2026
Unprompted review
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Rated 1 out of 5 stars

The check in was fairly easy but the…stay in the cabin was inadequate

The check in was fairly easy but the cabin in Shag bark Pigeon Forge Tennessee was a disaster. It was dirty and we had to buy pans to cook in because their’s were scorched. We also had to buy towels and a can opener. Several lamps didn’t work and we had to read by our flashlight. I have sent several reviews to HomeToGo but they have sent my emails to several different offices and they have never said what they are going to do about it.

September 7, 2025
Unprompted review
HomeToGo.de logo

Reply from HomeToGo.de

Dear Ree, thank you for taking the time to share your experience with us. We are very sorry to hear that your stay did not meet your expectations.
We take your comments regarding cleanliness, facilities, service, and comfort very seriously. We sincerely apologize for the inconvenience caused. Our aim is to ensure that our guests have a pleasant and relaxing stay, so we are all the more disappointed that we did not achieve this in your case.

We hope that we will be able to convince you of the quality of our service during a future stay.
Kind regards,
Your HomeToGo team.

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Rated 4 out of 5 stars

Booking and payment

It was really easy booking and I paid a deposit and got an email from the owner the following day.
However it would have liked an invoice for the deposit not just the insurance, I am now unclear when the remainder of the money will be due and where it will be paid to

October 19, 2025
Unprompted review
Rated 4 out of 5 stars

When I used it for the first time

When I used it for the first time, I found the site somewhat confusing, as it wasn't always clear what needed to be done next. Too much irrelevant information that isn't needed for the booking process is displayed.

October 16, 2025
Unprompted review
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Rated 4 out of 5 stars

A good variety of offers

A good variety of offers, can be filtered according to Personal needs.
Good overview where the offer is located and which regional sightseeing is clone
However descriptions are sometimes misleading, e.g. number of bathrooms, if the 2nd one is only a toilet. An indication how long the hosts have been active would be helpful. Quality of pictures sometimes bad, there should be a qualitative check and profile what they should look like

September 20, 2025
Unprompted review
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Rated 4 out of 5 stars

Excellent price

Excellent price

The question I had were answered in der FAQ:
Payment terms, when paying by invoice or credit card are unclear in the confirmation mail, but the link to the FAQ helped.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

perfect app to book vacation

easy to find exactly what you are looking for.it only takes a few clicks to have booking completed. conversation between you and HomeToGo is fast and effective.

August 17, 2025
Unprompted review
Rated 1 out of 5 stars

RUN! No Refund, No Service, No Trust

RUN!
If you see any accommodation related to Hometogo - Travelnest, run away — never book with them.
If you are reading this, find another reliable and secure booking platform. Confirmation TN567385636

My experience was catastrophic: the host cancelled my booking just one hour after I sent the request. I reported this to Travelnest and, today, five days later, I still have neither an alternative solution nor a refund of my money.

They charge you the full amount for the booking but never return your money. They only give excuses; customer service simply does not exist.

If you want safety and confidence in your booking, use another agent. With Travelnest, you end up without accommodation and without your money. A scam!

They don’t even deserve one star.

August 11, 2025
Unprompted review
HomeToGo.de logo

Reply from HomeToGo.de

Dear Carlos,
Thank you for your feedback. We are sorry that you had this experience with our partner. As we can see, you have already been refunded and received a voucher from our colleagues for your next booking. We wish you all the best.
Your HomeToGo team.

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