Hometown Dumpster Rental Reviews 

77
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that booking a dumpster is extremely fast and simple, while the delivery drivers are consistently professional, friendly, and punctual. Consumers also appreciate the straightforward pricing, helpful communication, and overall efficiency throughout the rental process. However, some reviewers were not happy with severe delivery delays, mentioning that units occasionally arrived late, were dropped off on the wrong days, or completely failed to show up. A few customers also noted unexpected billing complications, payment confusions, or difficulties getting their containers picked up on time after finishing their projects.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting that units often arrive on time or... See more

Service

Users describe positive interactions with service, highlighting efficient booking and quick response times.... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are friendly, professional,... See more

Price

Reviewers highlight positive aspects of price, describing the rental service as very affordable and offering... See more

Booking process

Clients share positive opinions on booking process, noting that it is simple and very fast. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

When I started, I thought I was on the company I had chosen's website. I late learned that they use Hometown Dumpster for booking purposes. Since the delivery is this upcoming week, I can only address... See more

Rated 5 out of 5 stars

My first time having to purchase a dumpster to haul off construction items and the process was absolutely painless. My request was done around 8pm on a Tuesday and the dumpster arrived on Wednesday mo... See more

Rated 5 out of 5 stars

They are great to work with! They dropped it off early at no extra charge to work better with their schedule. Very friendly and professional. Highly recommend!

Company replied

Rated 5 out of 5 stars

We started with hometown over a year ago to help us find more leads for demolition projects in our area. They have always stood behind their marketing and they have been a great company to work with.... See more


Company details

  1. #74 of 136 best companies in Online Marketplace
  2. #1 of 1 best companies in Garbage Dump Service
  3. #8 of 10 best companies in Waste Management Service

Information provided by various external sources

Hometown Dumpster Rental makes it simple to learn about renting a temporary dumpster and to quickly locate local dumpster companies that have an established reputation for reliable and affordable service.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

77 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(77)

75 reviews in the last 12 months

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Rated 5 out of 5 stars

Best in Fayetteville NC

Due to a heavy drop schedule I got my dumpster a day earlier than expected. Phone conversation was excellent with the driver. Price was the cheapest in Fayetteville NC. Will be doing business with the company again in the near future.

September 14, 2026
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Rated 4 out of 5 stars

Dumpster was delivered where and when…

Dumpster was delivered where and when Rhey said it would be but it is really tall and there is no side door for throwing things inside. I misjudged ans it is way bigger than we needed, I believe, however that is not the company's fault. Prices were great, would rent from them again.

September 5, 2026
Rated 4 out of 5 stars

Easy to use and responsive

When I started, I thought I was on the company I had chosen's website. I late learned that they use Hometown Dumpster for booking purposes. Since the delivery is this upcoming week, I can only address the booking process. The responses were quick and when my 1st choice wasn't available for my dates, I was offered other options. I did get my 2nd pick and they were quick to respond, even texting to confirm delivery dates and giving a rough drop off time. Overall, a smooth, easy way to rent a dumpster.

September 1, 2026
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Rated 1 out of 5 stars

Don't use this company

Used them to rent a dumpster. Paid and scheduled through Junk Kings - supposedly. Dumpster never arrived. Junk Kings says they have no record of any contact by Hometown. No way to contact them.
I was left without a dumpster for a weekend construction project. I was livid to say the least.
Avoid them at all costs.

August 31, 2026
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Reply from Hometown Dumpster Rental

We're sorry you didn't receive good service in this case, Barry. We investigated your job and gave you a full refund. Your selected service provider, Junk King Seattle, is a franchisee of the nationwide Junk King franchise. This is a very reputable company but there was a misfire in your case. The local Seattle franchise accepted your booking request, but their availability changed and they neglected to cancel the order. The number you contacted was a nationwide number for the central dispatch for Junk King...and central dispatch was unaware of your order. You should have been provided the local franchise phone number... our apologies for that. As a result of this situation, Hometown is requiring all of our service providers that are franchises to use the local franchise phone number for service requests rather than a central dispatch number.

Rated 5 out of 5 stars

Demolition contractor

We started with hometown over a year ago to help us find more leads for demolition projects in our area. They have always stood behind their marketing and they have been a great company to work with. Thank u

September 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Book same day! Easy request form!

Was able to book a dumpster same day and at the end of the day to boot! Easy to book as well. Definitely recommend!

August 21, 2026
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Reply from Hometown Dumpster Rental

Hi John! Thanks for your feedback. We're happy you had a great experience finding a same day dumpster rental on Hometown. It's often difficult to find an available dumpster for same day delivery, especially late in the day. In the past, this would require customers to make several phone calls to different companies. That "calling around" process was time consuming and painful, and usually unsuccessful. Hometown Dumpster Rental's system is specifically designed to help out people who need a dumpster very soon, even today or tomorrow. We match your request to several local dumpster rental providers and contact them instantly by text message to see if they have availability. Haulers respond back with their availability and pricing... saving the customer a lot of time.

Rated 3 out of 5 stars

I got a quick response when I requested…

I got a quick response when I requested for service. The agent called same day. They promised to deliver. Unfortunately, they did not deliver as scheduled. They delivered a day late and did not refund the extra day paid.

August 11, 2026
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Reply from Hometown Dumpster Rental

Denae, we're sorry your dumpster was a day late. I know Hometown's customer support team was in contact with you the moment we learned of the issue. Your service provider delivered a day late because they needed clarification on the placement of the dumpster. Your dumpster was being delivered to a larger corporate building and the service provider really needs to know exactly where the dumpster should be placed in that situation. Your service provider did agree to add in an additional day and pick up your dumpster one day later so you have the full rental time initially promised. Good luck with your clean up project!

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Rated 5 out of 5 stars

Great customer service

The process for booking the drop off could not have been easier. Just a few clicks and I have a dumpster. The company called a day ahead to inform me the time it will be dropped off. He was very careful not to damage anything. It was placed exactly were I asked.

August 9, 2026
Rated 5 out of 5 stars

Great Service!!

Skylar Mae Dumpster Rental, recommended by Hometown Dumpster Rental, did a timely and excellent job of delivering and picking up the dumpster, especially providing fast service and maneuvering the large dumpster down our steep and curving driveway and placing it exactly where we wanted it. Very professional. Highly recommended. Thank you!

August 4, 2026
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Rated 4 out of 5 stars

Acceptable service

Rough start with the drip off time not being at least generally in a reasonable window so plan ahead to just not count on the first day but overall everything went fine.

August 3, 2026
Rated 5 out of 5 stars

They are great to work with

They are great to work with! They dropped it off early at no extra charge to work better with their schedule. Very friendly and professional. Highly recommend!

July 30, 2026
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Reply from Hometown Dumpster Rental

Hi Lori! We're glad you had a great experience with your booked service provider, Orchid Recycling, an excellent local hauler in the Louisville, KY area. Hometown Dumpster Rental works with over 3000 local dumpster companies nationwide so people like yourself can easily find and book a dumpster at a great price from a reputable hauler. Thank you for the feedback!

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