Homeward Legal Reviews 

2,271
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely helpful, friendly, and always take the necessary time to explain the entire process clearly without making anyone feel pressured. Many consumers appreciate the remarkably fast response times and find the support team to be exceptionally professional, polite, and reassuring throughout. However, some people also noted frustrating issues with communication delays and felt dissatisfied when dealing with the assigned external solicitors. A small group of reviewers felt that the broker setup ultimately led to a stressful experience due to inadequate handling and poor responsiveness.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising team members like certain employees for... See more

Service

People report positive experiences with service, often highlighting attentive support, clear pricing, and... See more

Customer service

Users describe positive interactions with customer service, highlighting that representatives are very... See more

Response time

Customers had positive experiences with response time, frequently highlighting prompt answers to calls,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how helpful staff make... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With me being a complete novice in buying property through Auction, Mark (clearly specialising in Auction purchases) immediately gave me a list of essential points to consider to stop me making hue co... See more

Rated 5 out of 5 stars

Solid conveyancing, adapting to the speed I needed without a fuss and when my first sale fell through (due to me pulling back willingly) and getting a second property a few months later they uphold th... See more

Rated 5 out of 5 stars

My partner and I are first time buyers and just had an offer accepted on a house. We didn’t yet have solicitors, but thankfully Homeward are open on Saturdays which is such a relief! Without being ava... See more

Rated 5 out of 5 stars

I contacted Homeward trying to find a solicitor to do a title deed change that worked with nationwide as everywhere I had called so far did not. Chris confirmed straight away they work with nationwide... See more


Company details

  1. Conveyancer

About Homeward Legal

Written by the company

At Homeward Legal, we believe that conveyancing shouldn’t be confusing, time-consuming, or stressful. We’re a UK-based online conveyancing company, helping home buyers and sellers find trusted legal support at the right price.

Get a quote

We make the legal side of buying, selling, transferring equity or remortgaging a home as straightforward and transparent as possible.

We work with a nationwide panel of fully regulated, expert solicitors who share our commitment to speed, clarity, and customer care.

Our dedicated team is here to guide you through the conveyancing process from quote to completion, offering clear, jargon-free advice every step of the way.

With our Fixed Legal Fee policy and No Completion, No Fee promise, you’ll always know where you stand with no hidden costs and just straightforward service.
Whether you're a first-time buyer or an investor, we’re here to make your conveyancing experience smooth, transparent, and stress-free.

We’re proud to offer excellent customer service, with opening hours six days a week:
- Monday to Thursday: 9am to 6pm
- Friday 9am to 5am
- Saturday: 10am to 4pm

Our reviews reflect our passion for putting clients first, providing reliable support when it matters most.

Conveyancing services across England and Wales

Written by the company

Our conveyancing solicitors specialise in the following services:
Residential Conveyancing (buying, selling, buying-selling) | Commercial Conveyancing (lease transfer, lease creation) | Transfer of Equity | Remortgage | Deed of Trust | Auction Conveyancing | First-time Buyers | Lease Extension

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(2,271)

129 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mark was a great help

Mark was a great help. Explained the process clearly and made sure we were updated when ever we needed to be. I really liked the fact that unlike other companies providing this service, we never felt this was a hard sell.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I couldn’t be happier with the service so far from Joshua Thomas at Homeward Legal. He was professional, approachable, and made the entire process feel straightforward and stress-free.

Joshua took the time to clearly explain everything in detail, answering my questions and making sure I was comfortable at every stage. It made a huge difference during what can often be a stressful time when buying and selling a property.

I wouldn’t hesitate to recommend Joshua and Homeward Legal it’s the second time I have used their services.. reliable, knowledgeable, and reasonable legal fees Thank you

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Th smooth purchase of a residential garage

Mark was really helpful in securing a very competitive quote for the conveyancing and facilitation of the purchase of a residential garage. I was very impressed by Mark's dedication and politeness throughout the process and how clearly each step was explained. Thank you Mark!

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Submitted a request on a Sunday morning…

Submitted a request on a Sunday morning and needed to ask a quick question and was surprised to have a great guy Mark pick up the phone to answer my question!
I feel confident and supported already going forward with the purchase of my new home with them.

July 20, 2025
Unprompted review
Rated 5 out of 5 stars

Josh and the team at Homeward Legal…

Josh and the team at Homeward Legal have been great. The service has been amazing so far, and they're also one of the most cost effective options on the market. I didn't think my first sale and purchase would fall through, but when it did, I was covered by Homeward Legal and didn't have to pay for additional searches or a new survey.

Very easy to recommend, great service and a price that's very hard to beat!

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service


I recently had the pleasure of interacting with Josh Thomas and I was thoroughly impressed by the level of professionalism, efficiency, and genuine care I received. From the moment I reached out, Josh was attentive, courteous, and eager to assist.
Excellent communication, prompt follow-ups, and a positive attitude throughout—this is the kind of service that builds trust and loyalty. Thank you for a great experience!

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Many thanks to Mark at Homeward Legal…

Many thanks to Mark at Homeward Legal for sorting me out a quote for staircasing my shared ownership property. It is a very stressful time, so his helpful and reassuring manner is much appreciated. Knowing that the homeward representative is available to address queries as they come to mind is a great comfort.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

I couldn’t be happier with the service…

I couldn’t be happier with the service Josh Thomas provided. From start to finish, he was absolutely brilliant. He was professional, approachable, and made the entire process feel straightforward and stress-free.

Josh took the time to clearly explain everything in detail, answering all my questions promptly and making sure I was comfortable at every stage. His attention to detail and genuine care for my situation really stood out, and it made a huge difference during what can often be a stressful time when buying property.

I wouldn’t hesitate to recommend Josh — he’s reliable, knowledgeable, and truly goes the extra mile for his clients. Thank you, Josh!

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent, friendly service

So far so good, straight forward process with competitive pricing.
Chris has been brilliant, really helpful and friendly, made me feel reassured during a difficult time and didn't make me feel pressured.
Would definitely use this service again.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

commercial conveyancing

This is our second time using Homeward Legal and we were able to use our 120 deposit from last time which was fantastic. Mark remembered us from a year ago, when we last dealt with the company, which is nice and you know you have someone to talk to if you need any help. Great service

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

My go to for conveyancing

Mark was absolutely fantastic again when helping to find us the right solicitor for our BTL property purchase. The ability to contact them over the weekend is great for me as I work 9-5. Will use again for our next BTL purchase

June 17, 2025
Unprompted review

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