Homeward Legal Reviews 

2,271
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely helpful, friendly, and always take the necessary time to explain the entire process clearly without making anyone feel pressured. Many consumers appreciate the remarkably fast response times and find the support team to be exceptionally professional, polite, and reassuring throughout. However, some people also noted frustrating issues with communication delays and felt dissatisfied when dealing with the assigned external solicitors. A small group of reviewers felt that the broker setup ultimately led to a stressful experience due to inadequate handling and poor responsiveness.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising team members like certain employees for... See more

Service

People report positive experiences with service, often highlighting attentive support, clear pricing, and... See more

Customer service

Users describe positive interactions with customer service, highlighting that representatives are very... See more

Response time

Customers had positive experiences with response time, frequently highlighting prompt answers to calls,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how helpful staff make... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With me being a complete novice in buying property through Auction, Mark (clearly specialising in Auction purchases) immediately gave me a list of essential points to consider to stop me making hue co... See more

Rated 5 out of 5 stars

Solid conveyancing, adapting to the speed I needed without a fuss and when my first sale fell through (due to me pulling back willingly) and getting a second property a few months later they uphold th... See more

Rated 5 out of 5 stars

My partner and I are first time buyers and just had an offer accepted on a house. We didn’t yet have solicitors, but thankfully Homeward are open on Saturdays which is such a relief! Without being ava... See more

Rated 5 out of 5 stars

I contacted Homeward trying to find a solicitor to do a title deed change that worked with nationwide as everywhere I had called so far did not. Chris confirmed straight away they work with nationwide... See more


Company details

  1. Conveyancer

About Homeward Legal

Written by the company

At Homeward Legal, we believe that conveyancing shouldn’t be confusing, time-consuming, or stressful. We’re a UK-based online conveyancing company, helping home buyers and sellers find trusted legal support at the right price.

Get a quote

We make the legal side of buying, selling, transferring equity or remortgaging a home as straightforward and transparent as possible.

We work with a nationwide panel of fully regulated, expert solicitors who share our commitment to speed, clarity, and customer care.

Our dedicated team is here to guide you through the conveyancing process from quote to completion, offering clear, jargon-free advice every step of the way.

With our Fixed Legal Fee policy and No Completion, No Fee promise, you’ll always know where you stand with no hidden costs and just straightforward service.
Whether you're a first-time buyer or an investor, we’re here to make your conveyancing experience smooth, transparent, and stress-free.

We’re proud to offer excellent customer service, with opening hours six days a week:
- Monday to Thursday: 9am to 6pm
- Friday 9am to 5am
- Saturday: 10am to 4pm

Our reviews reflect our passion for putting clients first, providing reliable support when it matters most.

Conveyancing services across England and Wales

Written by the company

Our conveyancing solicitors specialise in the following services:
Residential Conveyancing (buying, selling, buying-selling) | Commercial Conveyancing (lease transfer, lease creation) | Transfer of Equity | Remortgage | Deed of Trust | Auction Conveyancing | First-time Buyers | Lease Extension

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(2,271)

129 reviews in the last 12 months

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Rated 5 out of 5 stars

Slick online application

Slick online application, followed by a very professional and personable telephone call from Mark

Mark took the time to explain the addition issues regarding the conveyancing for my barn conversation and provided his direct contact number should I have any questions in the future

Competitive quotation and prompt service so far - would definitely use again based on today’s experience

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Phonedch up and I had dealings with… Christoper Pearxy

Phoned up and I had dealings with Christopher Pearcy today. I explaned my situation, he got over hurdles for me, got back to me in good time and pleasant to talk to and very helpful. If the rest of my dealings with this company goes like this, then I will be a repeat customer. Thankyou

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Restoring my faith in online Conveyancing

After having an unsatisfactory experience with my usual Conveyancing team which had changed to an online service I found Homeward Legal and requested a quote.
Joshua then called me and his kindly manner and genuine interest in my sale was so uplifting. After my last experience of being passed to different people and just feeling they were only interested in payment he restored my faith in using online Conveyancing.
He gave me really helpful advice and listened to my concerns.
We exchanged emails the following day and on the 6th November he returned my call promptly. I then agreed to go ahead and have been happy with the law firm I am now using.
It just really helps to speak to a human being.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Phenomenal service

Phenomenal service, very attentive & competitively priced in dealing with my conveyancing and deed concerns. No upselling, no ‘initial £150 call consultation’ nonsense, just straightforward and clear in dealing with my concerns with a fixed fee for everything.
They even offer 5% NHS discount on legal fees! A fantastic gesture that goes a long way.

November 13, 2025
Unprompted review
Rated 4 out of 5 stars

Great support in a very difficult situation

After a rocky start where the law firm I was assigned to left my file inactive for almost two weeks without any communication, Joshua Harper from Homeward Legal personally stepped in and handled the situation with great professionalism. He ensured things were resolved quickly, arranged a goodwill refund, and helped me get the firm to make contact and move my file from in abeyance to active.

I also want to mention Christopher Pearcy, who was extremely helpful at the very beginning in finding a firm that suited my needs, especially one that didn't require expensive certified translations.

The start of the process was stressful because of the firm's unresponsiveness, but the support I've received from both Christopher Pearcy and Joshua Harper has really made a difference. I appreciate that they took my concerns seriously and worked hard to get everything back on track. Without them, the firm would probably have taken even longer to respond, so it's really good to have Homeward Legal on your side to support you through it all.

I didn't give 5 stars only because I believe Homeward Legal could have stepped in a bit more firmly the first time I mentioned that, even after 8 days from paying on account, my file was still in abeyance. At that point, being told to wait another day or two felt too tolerant toward the firm.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Quick, easy, competitive, great service

Chris Pearcy was very helpful. The entire process from initial online quote to proceeding with engagement was effortless. The quote was competitive and done over the weekend so I was very appreciative. Also the insurance of No Sale No Fee was attractive.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Homeward Legal - initial contact

Just starting out on my experience but so far great communication. Was contacted minutes after agreeing to instruct. Language was plain, simple and precise and wasn't left trying to untangle any 'jargon'. Joshua Thomas was very professional and just waiting for a solicitor to be allocated.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

My initial house purchase fell through

My initial house purchase fell through. I spoke to Mark about my options and he let me know that id get a refund and the money i had paid out for searches meant that I was entitled to free searches when I found a new purchase.
I spoke to Mark again to let him know I was ready to proceed with buying a different house and sure enough I was able to benefit from the offer of free searches second time around which meant I didn't lose out when the first purchase collapsed.
I found Mark to be friendly, professional and very knowledgeable. I would not hesitate to recommend Homeward legal i have been very pleased with their service

October 27, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible attitude

Terrible attitude. When enquiring about the process to transfer equity on a property all they were interested in doing was to talk in a very condescending manner to genuine questions being asked regarding the process to be followed. I wouldn’t touch this lot with the proverbial barge-pole.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Leasehold extension

Great help and guidance on the issue of extending my lease, so I’m looking forward to getting that sorted. Leasehold extensions aren’t something all solicitors deal with a lot, so it’s good to be with someone who’s done plenty before and really knows the process.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

First port of call for Commercial and Land Conveyencing

Finding a conveyancer who can handle commercial and land transactions was tougher than anticipated, however, Homeward Legal were exemplary from start to finish. The service provided by Chris Pearcy was brilliant, the quote was very competitive with all fees provided in a clear format and any additional questions answered instantly within one telephone call. I cannot rate them highly enough.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Mark!

Mark has been super helpful throughout the process. I really appreciate his approach and patience to answer queries from first time buyer.
Also it’s great that we can contact over the weekend as through the week is so busy at work! It’s great to have the service.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

When I first talk to mark you could…

When I first talk to mark you could tell he was a genuine guy he explained to me the process in layman's terms which made a change from the normal formal jargon and hes there on the end of the phone if I need stuff explaining to me.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Joshua was really helpful

Joshua was really helpful, after weeks going back and forth online with different companies who promised they could help then let me down, to have a conversation with a real person who managed to get me an answer within a few hours and provide a reasonable quote gives me confidence in using this organisation.

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

12 years, 30+ transactions — consistently brilliant

I’ve worked with Mark at Homeward Legal for about 12 years and have entrusted him and his team with 30+ property transactions. Every single time, the service has been excellent. Mark knows my circumstances and preferences inside out, communicates clearly, and is genuinely proactive—spotting issues early and keeping things moving so we hit deadlines without drama.

What I value most is the combination of responsiveness, practical advice, and calm problem-solving under pressure. Fees are transparent, updates are timely, and I always feel my interests are protected. That consistency is why I keep coming back and why I’ll continue working with Mark for the foreseeable future.

Five stars from me—highly recommended.

September 16, 2025
Unprompted review

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