HondaPartsNow.com Reviews 

3,535
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,530 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the reasonable prices, excellent quality of original equipment manufacturer parts, and reliable delivery services. Buyers often mention that the website provides clear parts diagrams, making it very straightforward to locate specific items. Shoppers are glad to find genuine components at a fraction of local dealership costs. Some people were dissatisfied with order processing, noting significant shipping delays, items listed as in stock turning out to be unavailable, or receiving incorrect parts. A few reviewers also experienced frustrating communication issues and unhelpful responses when attempting to resolve these problems.

What people talk about most

Product

Customers had positive experiences with product, noting that items matched descriptions and were delivered in... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping times and... See more

Price

People report positive experiences with price, frequently highlighting that parts are much cheaper compared... See more

Order

Clients share ambiguous opinions on order, as some reviewers experience prompt shipping, fair prices, and... See more

Quality

Reviewers mention positive feedback about quality, noting that items arrive as advertised and fit perfectly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to order, past experience with company was good. Couldn't locate a cabin air filter for the Honda Odyssey on the website no matter how I searched, seems a bit unusual.

Rated 5 out of 5 stars

Site was easy to navigate, prices are reasonable, and delivery from date order was placed to actual time in hand was reasonably fast. I would definately shop again, if needed.

Rated 5 out of 5 stars

Easy to use website. I needed a specific oring for a specific sensor which is not available through any other source. They don't come with the sensors.Tried two Honda dealers and after six weeks still... See more

Rated 5 out of 5 stars

The ability to see the diagrams of the parts and the OEM part numbers, along with the status, if it's discontinued or not, current part number and on top of this also much lower prices than at the d... See more


Company details

  1. #38 of 79 best companies in Auto Parts Store

Written by the company

HondaPartsNow.com, by Genuine Parts Now, Inc. is the leading supplier for brand new Genuine Honda parts at substantially discounted prices that are directly shipped from authorized Honda dealers to your location. Established as a family run business for over a decade, HondaPartsNow.com offers all available genuine Honda parts and accessories, including hard to find Honda parts.

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.3

All reviews

(3,535)

1,473 reviews in the last 12 months

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Rated 1 out of 5 stars

No communication

No communication, canceled order. Now your saying it was shipped and delivered wrong never happened.

August 28, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Thank you for your feedback. We’re sorry for any confusion regarding your order. Our records show that the order was shipped and successfully delivered, and we do not show a cancellation associated with it.

Your feedback is essential for improving our services.

Rated 5 out of 5 stars

Excellent prices!

Excellent prices! Speedy delivery! Saved $$$ ordering from here rather than the dealership. If you need OE parts this is place to get them.

July 5, 2026
Rated 5 out of 5 stars

Factory parts at a reasonable price…

Factory parts at a reasonable price shipped to me in a timely manner. I will be using you again. Much cheaper than buying parts from my local dealership....Bariel Honda in PA. Thank you.

August 29, 2026
Rated 5 out of 5 stars

I had to search for a part and they…

I had to search for a part and they made it very easy. The arrival date was much better than I expected. And the price was Considerably lower Than I expected. Would definitely use them again.

August 29, 2026
Rated 5 out of 5 stars

Filters

I ordered it. You sent it in good time. The cabin filter worked. I haven’t replaced the other filter yet so I hope it works also. So far nothing problems.

August 29, 2026
Rated 3 out of 5 stars

Delivery fee

Delivery fee is outrageous. Way too expensive. I would actually order more items on a more frequent basis if it were more reasonable.

August 29, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Thank you for your feedback. We understand your concern about shipping costs, especially when you’re ordering smaller items. We appreciate you letting us know that more reasonable shipping rates would encourage you to order more frequently. We’ll take your feedback into consideration as we continue looking for ways to improve the overall value we offer our customers.

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