HondaPartsNow.com Reviews 

3,406
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,528 reviews, reviewers overwhelmingly had a great experience with this company. Consumers appreciate finding genuine factory parts easily using clear website diagrams while enjoying much lower prices than traditional dealerships. People consistently share that purchases arrive securely packed, fitting their vehicles perfectly and working exactly as expected to keep cars running smoothly. However, some customers also noted frustrating experiences with receiving incorrect items that did not fit properly and required replacements. Reviewers additionally mentioned that delivery times can occasionally take much longer than anticipated or that shipping costs felt unnecessarily high. A few people also experienced challenges when dealing with return fees or getting support assistance.

What people talk about most

Product

Customers had positive experiences with product, noting that items like visors and hydraulic lines were a... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers express satisfaction,... See more

Price

Clients share positive opinions on price, highlighting that the costs are very competitive and significantly... See more

Order

Users describe ambiguous interactions with order, highlighting a wide split in customer experiences. While... See more

Quality

Consumers find quality to be positive, frequently highlighting the reliability of genuine parts and matching... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything was great except for the shipping timetable. If I could have got the parts next day would have been much better than waiting almost two weeks. But on the plus side the price of shipping was... See more

Company replied

Rated 4 out of 5 stars

Purchase was easy, shipping was fast,BUT, I received the 6 oil filters in a large box with NO padding of any kind. The box was 10 times larger than needed and the filters were rolling around inside.

Rated 5 out of 5 stars

Found the parts I needed using general search words, since I did not know the actual part names or numbers. Useful information and considerations were provided when I ordered the part. The prices se... See more

Company replied

Rated 5 out of 5 stars

The price was competitive for oem honda parts, as the mud flap set I bought and installed on a 2024 CRV Hybrid Sport Touring where delivered quickly and complete with connectors. I love the swept look... See more

Company replied


Company details

  1. #40 of 81 best companies in Auto Parts Store

Written by the company

HondaPartsNow.com, by Genuine Parts Now, Inc. is the leading supplier for brand new Genuine Honda parts at substantially discounted prices that are directly shipped from authorized Honda dealers to your location. Established as a family run business for over a decade, HondaPartsNow.com offers all available genuine Honda parts and accessories, including hard to find Honda parts.

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(3,406)

1,539 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Unhappy, activated carbon cabin filter not received…

I did not receive the activated carbon cabin filter but instead got regular non-carbon one. Not happy.

June 15, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hi James,

We're sorry to hear the item you received did not meet your expectations.

We fulfill orders as invoiced. If you believe you received a different part than the one ordered, please contact our customer support team or submit an RMA request so we can investigate the matter.

We appreciate your feedback and will be happy to review your claim.

Rated 5 out of 5 stars

1019

1010. I got shipped everything right away and it was nicely packaged and everything would buy from again and do recommend on a personal if you own any type of Honda especially any 90s Honda like preludes and civics perfect for filters and gaskets and other stuff pricing is amazing. Delivery service is also amazing and the order is just so easy to make and put in

June 19, 2026
Rated 5 out of 5 stars

Parts to fix A3 Code on 2021 Honda Pilot

The price for the parts I needed were the lowest I found. The delivery was fast, and my parts were OEM and packed very well.
Thank you!

July 20, 2026
Unprompted review
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hello Rebecca,

Thank you for your 5 star review! We're thrilled to hear you found the best price on the OEM parts you needed and that they arrived quickly and were packaged with care. We truly appreciate your business and your kind words, and we look forward to serving you again. Thank you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look