Hostels.com Reviews 1,542

TrustScore 2 out of 5

2.0

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Rated 5 out of 5 stars

I would recommend this place to anyone that enjoys traveling. It's affordable, clean and it has everything one needs when traveling. All the staff were very nice. Rooms were nice and warm in the win... See more

Rated 1 out of 5 stars

Using Backpacers Inn Hostels in Mntreal and Ottawa I experienced two different worlds.. Five stars for Montreal and one (and a half) for Ottawa. I was ashamed showing my European quests the capital of... See more

Rated 1 out of 5 stars

I accidentally booked twice as I was trying to change the dates and had paid for cancellation insurance on both occasions. They took the deposit for both bookings and they refuse to refund as that is... See more

Rated 1 out of 5 stars

I bought their cancellation protection plan on a reservation in Ireland. When I had to cancel they refused to refund the deposit which was charged to my card. Be warned: the 'cancellation policy' on... See more

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2.0

Poor

TrustScore 2 out of 5

2K reviews

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Rated 4 out of 5 stars

Good experience sleeping in capsule

Capsule Inn's location is superb. It situated only 3 minutes walk from JR station. There are a lot of good restaurants nearby. The capsule is cozy and quiet enough. Very convenient to travel to many places.

April 19, 2016
Unprompted review
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Rated 4 out of 5 stars

Good experience

Easy to book, good choice of hostels but informations about hostels are not always accurate (e.g. cancelation policy)

April 18, 2016
Unprompted review
Rated 5 out of 5 stars

Perfect Hostel Website!

The interface is so easy to use and is very informative. We chose to use Hostels.com over a hotel service based on the fact that we could just put a downpayment to save as opposed to our whole payment in one go. It's a really interesting and helpful system for College students who need to reserve a space but do not have the full means to do so just yet.

April 18, 2016
Unprompted review
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Rated 4 out of 5 stars

Great location, bit noisy.

The location was great but during the night it was a bit noisy. Very nice apartment, friendly staff managed the taxi pick up from the airport. Great place to stay, only few minutes walk from the center.

April 4, 2016
Unprompted review
Rated 4 out of 5 stars

good website

Good and also bad experience. Although one of my children choices fail because of my negligence

March 29, 2016
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Rated 5 out of 5 stars

Easy to use site

It was easy to see all the different hostels available in one place/ location and there was plenty of information listed for each one to help me make my choice. Reservation was easy to complete.

March 29, 2016
Unprompted review
Rated 4 out of 5 stars

It was amazing

There was a hidden cost which was not mentioned but other than that everything else was wonderful

March 29, 2016
Unprompted review
Rated 3 out of 5 stars

great value but terrible maps and directions

Found lots of great places, the reviews confirm whether the owner's blog stands up, etc. But once you've found your ideal place, do your own research to make sure you can find the place - the maps and directions are worse than useless, positively misleading (wild goose chase?)

March 22, 2016
Unprompted review
Rated 5 out of 5 stars

Hostels.com rocks

I've never had any trouble with this site. When there were minor hiccups with the hostel I made a reservation at, they automatically moved me to another (better!) hostel in the area, free of charge. All of the hostels I've been to have been true to their online rating. No complaints.

March 22, 2016
Unprompted review
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