HotelClub Reviews 

1,266
TrustScore 2 out of 5

2.0

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Rated 4 out of 5 stars

Location was great; right off the highway. Room was clean, bed comfy. Very polite & helpful staff. Great hot breakfast if you're not gluten allergic. Had enough alternatives for a good breakfast a... See more

Rated 2 out of 5 stars

Very disappointing stay, I asked for ground floor room as suggested when booked only to be told none available strike 1 second issue we tried calling reception as it showed on handout and didn't work... See more

Rated 1 out of 5 stars

I just had my account taken over by someone else and it took a whole week to sort out leaving my account member points and worst of all my card details viololated. Customer promised she will within 7... See more

Company replied

Rated 1 out of 5 stars

I had booked a hotel room for 4 nights, and received the confirmation email. But 10 min later I received another email... now its my cancellation confirmation email. And the local Hotel in Eur... See more

Company replied

Company details

  1. Travel Agency
  2. Hotel
  3. Travel Aggregator

About HotelClub

Information provided by various external sources

Fast, secure and easy to use online hotel reservation service. Lowest hotel rates and real-time reservation.

Contact info

2.0

Poor

TrustScore 2 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.0

All reviews

(1,266)

1 review in the last 12 months

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Rated 4 out of 5 stars

Reliable and easy to use.

I regularly use HotelClub and find them easy to use and a good range of hotels. Also you get a little bit of cash back after your stay.
There is one negative, they are not as cheap as they first seem as there is an element of tax added on to the advertised prose. This however brings them out to a similar price as other sites.

May 28, 2015
Unprompted review
Rated 5 out of 5 stars

Great Site

Provided everything promised. The hotel surpassed our expectations. Will use again our family's travel needs.

May 28, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent website. Very easy to use as is the app for the mobile. In case you would need to call (i.e. Special request) the staff is always polite and very helpful. Just love the factory that they will match a better price (when found) and that you get a percentage back on each hotel reservation.

May 28, 2015
Unprompted review
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Rated 4 out of 5 stars

Good For a First Timer

it was my first to booked online during that time.
its faster and upon calling the hotel to confirmed my reservation.
they told me that Hotel Club is up to date.

Unlike to what happened on my siblings wherein upon reaching at their
hotel they need to check and reprint their e-reservation.
for hotel club value for money and time saving is good.

May 28, 2015
Unprompted review
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Rated 5 out of 5 stars

Easy and immediate reservation assured

I found HotelClub easy to book a room with. The search functions are simple to use and the prices are readily displayed. There are no hidden fees. What you see is what you pay!! The rewards program is also a good incentive to save dollars on your booking. I recommend HotelClub without hesitation.

May 28, 2015
Unprompted review
Rated 4 out of 5 stars

Best Place to source for lodging

I have been using hotel clubs for years. They have wide range of hotel selection and often offer good rates to the members. I like their rewards program which makes me always use back hotel club as my main sourcing for my vacation lodging.

May 28, 2015
Unprompted review
Rated 5 out of 5 stars

Real People That Care

I've been a member of HotelClub for several years and I travel locally and internationally for business and pleasure. What makes HotelClub my preferred choice is its people. On a couple of occasions I booked a hotel that didn't meet my expectations and where other online hotel booking providers would be near impossible to contact after hours HotelClub was there to assist me. Being treated as a valued customer has guaranteed my continued loyalty. Apart from that the prices on HotelClub are comparable to others, it's easy to book and both the members specials and earning credits per stay (towards a free hotel stay) make HotelClub my first choice. I'm more than happy with the service.

May 28, 2015
Unprompted review
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Rated 5 out of 5 stars

Always the best price

Booked several hotels though them in various parts of Asia and Australia.
They always have the best price. Better than booking direct through the hotel website and better than most sites based in Singapore.

May 28, 2015
Unprompted review
Rated 4 out of 5 stars

My stay in Brooklyn

Very friendly staff always willing to oblige.Very comfortable room always kept nice and clean .The complimentary breakfast offers a choice of different foods.The hotel is situated right next to the subways making it easy to get into the city.
As I was visiting my family in Brooklyn they were only two stops away on the underground.cars are available to take you to the airport which the staff organize for you.
I would not hesitate to recommend this hotel x

May 28, 2015
Unprompted review
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Rated 4 out of 5 stars

Enjoy the Credit

I enjoy the credit I receive after my hotel stays when having booked through hotelclub.com and enjoy even more the nights away I've had using the credit earned.

May 28, 2015
Unprompted review

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