HotelClub Reviews 

1,266
TrustScore 2 out of 5

2.0

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Rated 4 out of 5 stars

Location was great; right off the highway. Room was clean, bed comfy. Very polite & helpful staff. Great hot breakfast if you're not gluten allergic. Had enough alternatives for a good breakfast a... See more

Rated 2 out of 5 stars

Very disappointing stay, I asked for ground floor room as suggested when booked only to be told none available strike 1 second issue we tried calling reception as it showed on handout and didn't work... See more

Rated 1 out of 5 stars

I just had my account taken over by someone else and it took a whole week to sort out leaving my account member points and worst of all my card details viololated. Customer promised she will within 7... See more

Company replied

Rated 1 out of 5 stars

I had booked a hotel room for 4 nights, and received the confirmation email. But 10 min later I received another email... now its my cancellation confirmation email. And the local Hotel in Eur... See more

Company replied

Company details

  1. Travel Agency
  2. Hotel
  3. Travel Aggregator

About HotelClub

Information provided by various external sources

Fast, secure and easy to use online hotel reservation service. Lowest hotel rates and real-time reservation.

Contact info

2.0

Poor

TrustScore 2 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.0

All reviews

(1,266)

1 review in the last 12 months

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Rated 4 out of 5 stars

Woud recommend.

Location was great; right off the highway. Room was clean, bed comfy. Very polite & helpful staff. Great hot breakfast if you're not gluten allergic. Had enough alternatives for a good breakfast anyway. Pool/workout room were clean & convenient, with plenty of towels.

May 28, 2015
Unprompted review
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Rated 5 out of 5 stars

Best Rate

Room rate at Hotel Club is cheaper than the hotel published rate.

May 28, 2015
Unprompted review
Rated 4 out of 5 stars

'Frequent flyer points' make this a preferable site to use

There are many sites to get cheap hotel rooms but what makes the difference with HotelClub is that the more you book the more preferences and points you get which can be deducted from the price of your next booking. The downside is there are less hotels on this site allowing you to have free cancellation.

May 28, 2015
Unprompted review
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Rated 5 out of 5 stars

A good experience!

I have booked with HotelClub multiple times. I have never experienced any problems with my booking that have been both domestic and international. I would not hesitate to recommend this site to any of my friends.

May 28, 2015
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Rated 5 out of 5 stars

Airport stay

Booked into Bewley's through HotelClub and had no problems. They were the cheapest and their service was as good as other services I use. Will use them again

May 28, 2015
Unprompted review
Rated 5 out of 5 stars

Hotelclub

I have used Hotelclub for several years and have always found them excellent to deal with. I have never experienced any problem with a booking.

May 28, 2015
Unprompted review
Rated 5 out of 5 stars

One of my preferable website to use when I make accomodation booking.

I've been using hotelclub for a long time since my son went to the boarding school in Melbourne 14 years ago. I found them good and reliable, and the rate is competitive. Last year, I booked to stay Bali in August which was within the peak season. Owing to a mistake by the staff that my booking was sent to another place, the hotel didn't get the room for me. I called their Sydney office and they were able to rearrange a hotel(much higher category) nearby quite quickly.

May 28, 2015
Unprompted review
Rated 4 out of 5 stars

Why I continue to use HotelClub

I have been a customer for a good many years, booking rooms in the US, the UK, and mainland Europe. HotelClub gives reliable information about the listed hotels (including negatives). The prices are similar to some other discount websites, but the HotelClub rewards in the form of discounts on next bookings is unique. I have sometimes taken advantage of the excellent telephone service.

May 28, 2015
Unprompted review
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Rated 5 out of 5 stars

Great hotel

My, husband who has Parkinson's, was unwell as we made our way to the hotel. The staff were caring and helpful. The room was excellent- everything you needed. Room service was fine, food and service good and very reasonably priced. Our room was very quiet overnight. The hotel is well placed for visiting tourist attractions and is in a lovely square. We will certainly stay again.

May 28, 2015
Unprompted review
Rated 5 out of 5 stars

Fabulous Hotel Booking Site

The thing I love most is the loyalty rebates which can be applied as good as cash on your next stay. It's instant and doesn't require mileage on bookings. That's what I truly called thinking for the customer.

May 28, 2015
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Rated 5 out of 5 stars

go to booking website

Hotel Club is always my first go to place when booking hotels or accommodation. Always reliable and always the best price with great reward programs and often free in-room extras or upgrades.

Fantastic customer service, helping me overseas amend booking that i did wrong. Nothing but the best!

May 28, 2015
Unprompted review

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