Generally we've been pleased with our Hotpoint cooker but one thing that drives me mad is the thoughtless design. The oven door will spring back on you so if you've just taken something out the oven d... See more
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If you enjoy cooking or have any hope in baking foods avoid this cooker/oven like the plague. To carry out anything on the stovetop other than to sauté you require an alternative heat source, which we... See more
Hotpoint Cannon CD67G0C2CA Gas Cooker Rubbish Appliance. Bought the cooker from John Lewis in January 2023 by September the oven had given up working, hours spent on the phone over six weeks waitin... See more
Bought a tumble dryer from Hotpoint and u can honestly say I’ll never touch Hotpoint again. Belt has broken three times and I have complained only to be told I need a 4th breakdown before it can be di... See more
Hotpoint tumble drier appalling service
Tumble drier 10 months old will not replace want to repair it
Had 2 engineers out n they still want to repair it Spoke to an Agent called Lauren very rude and unhelpful wouldn’t let me speak to a supervisor Trading Standards contacted
December 29, 2020
Unprompted review
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NEVER BUY FROM HOTPOINT
I bought a hotpoint from John lewis, a year later it was recalled due to being a fire hazard. They replaced my machine, but it wasn't like for like as I assumed it would be but a cheaper model. Less than 9 months later it smells of burning rubber..so I can't use it. Trying to get through to them was horrendous and when you do all they care about is trying to sell you a warranty. Its infuriating, these machines are dangerous and they don't care at all. NEVER EVER BUY A HOTPOINT WASHING MACHINE. I also note that they do not respond to these reviews so have no interest in solving these issues. The engineer is due Wednesday and I am sure they will insist its my fault or the part isn't covered or some such excuse. Hotpoint you are a disaster.
October 12, 2020
Unprompted review
Hotpoint service
I bought hotpoint cookerhood in may and within 2 weeks found filter has gone complete off-colour and in there manual it says that it will go slightly off-colour so this is misleading and I contacted Hotpoint on 5/6/2020 and complain and was told that I was out of 28 days,so they can not help.i trieid to tell them as lockdown so it was not easy to get somebody to install and was advise that they service never stop in lockdown,
Every big company understands except HOTPOINT.
Please take care when buying their product
June 5, 2020
Unprompted review
I had a Hotpoint dishwasher in july 19
I had a Hotpoint dishwasher in july 19, 3 months later the heating element went, it took 3 phone calls, 3 emails and five weeks to repair of which took 5 mins! 3 months later the element went again.I contacted citizens advice and as the product hasnt lasted [8months] and no faults it isnt up to the job its sold for.The staff are appalling, service is ...., supposed to text when engineer is coming do they ? no never received any texts. needless to say we will be spending more on items and buying mieles.Not recommended.the staff are more interested in selling extra ins than the fault itself.
March 18, 2020
Unprompted review
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