It was fun to c all of these beautiful dresses and to actually b able to afford them. This is my first Indian wedding and i'm excited to wear the dress and feel like a princess. I'm not sure what to e... See more
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Review summary
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I loved the clothing and every concept of it. The customer service was of great quality, waiting on the delivery and the product in self to give further details but in all had great experience with th... See more
Company replied
Sanyogita was prompt and very helpful with assistance when I needed to place an order. I am now waiting for the order to be delivered. Thanks Sanyogita for your help today.
Company replied
Meenu kindly helped me with sizing and reported back to the team! Hopefully when it arrives it will fit perfectly. Can’t wait for it to arrive.
Company replied
Company details
Written by the company
Indya – Redefining Indian Elegance for the Modern World Indya is not just a fashion brand; it is a celebration of India’s timeless traditions infused with contemporary aesthetics, catering to today’s global, confident, and style-savvy woman. Established in 2012, Indya has positioned itself as a leader in Indian occasion wear, Our thoughtfully curated collections cater to weddings, engagements, intimate gatherings, and festive soirées. Our omni-channel presence includes 150+ retail points of sale and a growing D2C international footprint, serving 3 million+ customers in 50+ countries. At Indya, we craft more than clothes; we create experiences. From weddings and engagements to family gatherings our collections are curated for every significant occasion on the Indian calendar. Each piece is a tribute to meticulous craftsmanship, blending luxurious fabrics, modern silhouettes, and exquisite detailing to ensure you shine effortlessly at every event.
Contact info
High Street Essentials Pvt Ltd, C-11, Sector 7, Noida, UP- 201301, India, 201301, Noida, India
- +918929987349
- customercare@houseofindya.com
- www.houseofindya.com
3.9
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
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Perfect quality with excellent customer…
Perfect quality with excellent customer service
July 26, 2026
Unprompted review
Reply from Indya
Hi Kajal! Thank you for your fantastic review! We're thrilled to hear that you were happy with the quality of our products and the excellent customer service you received. Your kind words mean a great deal to us, and we look forward to serving you again soon!
Team Indya
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Reply from Indya
Hi Hanna! Thank you for your wonderful review! We're delighted to hear that you had a great experience and were pleased with the quality of our clothing. Your support means a lot to us, and we look forward to serving you again soon!
Team Indya
Easy ordering
July 26, 2026
Unprompted review
Reply from Indya
Hi Kiran! Thank you for your kind review! We're delighted to hear that you found the ordering process easy and convenient. We appreciate your support and look forward to serving you again soon!
Team Indya
Reply from Indya
Hi Shreya! Thank you for your wonderful review! We're delighted to hear that you loved our collection. Your support means a lot to us, and we look forward to bringing you even more great styles in the future!
Team Indya
Perfect outfit for my brother wedding
Perfect outfit for my brother wedding
July 26, 2026
Unprompted review
Reply from Indya
Hi Shivam! Thank you for your wonderful review! We’re delighted to hear that you found the perfect outfit for your brother’s wedding. It means a lot to us to be a part of your special occasion, and we truly appreciate your support. We look forward to serving you again!
Team Indya
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Customer support Meenu was very…
Customer support Meenu was very supportive with her positive helpful gesture and thank god I am able to buy our traditional Indian outfits in a very good and affordable price.
July 26, 2026
Unprompted review
Reply from Indya
Hi Shivangi! Thank you for your wonderful review! We’re delighted to hear about your positive experience with our customer support team. We’ll be sure to share your kind words with Meenu for her helpful assistance. We’re also happy to know that you loved our traditional Indian outfits and found them affordable. We truly appreciate your support and look forward to serving you again!
Team Indya
Great communication!
July 25, 2026
Unprompted review
Reply from Indya
Hi There! Thank you for your kind feedback! We're delighted to hear that you had a great communication experience with us. We truly appreciate your support and look forward to serving you again.
Team Indya
Awesome support by them and product are…
Awesome support by them and product are worth
July 10, 2026
Unprompted review
Reply from Indya
Hi Rachita! Thank you for your wonderful review! We're thrilled to know you were happy with our support and found our products worth it. Your feedback means a lot to us, and we look forward to serving you again!
Team Indya
I bought a bunch of outfits for my…
I bought a bunch of outfits for my daughter and the prices are amazing as well as the designs! Will continue to shop here more often!
July 25, 2026
Unprompted review
Reply from Indya
Hi Mita! Thank you for your wonderful review! We're so happy to hear that you loved the outfits, designs, and prices for your daughter. Your support means a lot to us, and we can't wait to welcome you back for your next shopping experience!
Team Indya
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I Loved It ☺️✨
July 26, 2026
Unprompted review
Reply from Indya
Hi Surjeet! Thank you for your lovely feedback! ☺️✨ We're delighted to know that you loved your experience with us. Your happiness and support mean a lot to our team. We look forward to serving you again soon!
Team Indya
Reply from Indya
Hi Harinder! Thank you for sharing your valuable feedback! We’re delighted to know that you found our online ordering process easy, smooth, and self-explanatory. We always aim to provide a simple and convenient shopping experience for our customers. We truly appreciate your support and look forward to serving you again soon.
Team Indya
Simplified app and process
July 25, 2026
Unprompted review
Reply from Indya
Hi Balamurli! Thank you for your valuable feedback! We’re delighted to know that you found our app and overall process simple and easy to use. We continuously work towards creating a smooth and hassle-free shopping experience for our customers. We truly appreciate your support and look forward to serving you again soon.
Team Indya
Shit show shipping delay pathetic…
SHIT SHIPPING DELAY This was one of the most pathetic online shopping experiences I've ever had. The shipping took so damn long I honestly regret shelling out money. Weeks of delays, zero useful updates, canned customer service replies, giving incentive to cover up their shitty customer support kept feeding me the same useless bullshit every time I asked where my package was.
Then, after all the wait what a complete disappointment. My order DELAYED and I utterly ruined my event plans.
I paid good money for this crap and got nothing but frustration in return. If you're thinking about ordering from this store, don't waste your damn time or your money. There are plenty of other places that actually know how to deliver on time and sell amazing clothes. This store is notorious to break their promise. They cheated me by keeping me in dark and extremely delayed my order. 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎
July 23, 2026
Unprompted review
Reply from Indya
Hi Anupama! We sincerely apologize for the inconvenience caused and understand your disappointment regarding the delay in your order.
We tried reaching you over the call to discuss the matter and assist you further, but we were unable to connect. We will try to reach out to you again shortly to understand the concern better and provide the best possible assistance.
Team Indya
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They keep cancelling my orders
They keep cancelling my orders. I hope my orders are not cancelled this time. Not a happy customer.
July 25, 2026
Unprompted review
Reply from Indya
Hi Qudsiya! We sincerely apologize for the inconvenience caused and understand your disappointment regarding the order cancellations. We truly value your trust and would like to look into this matter personally to assist you in the best possible way.
We will connect with you regarding your order as per your convenience and provide the necessary assistance to resolve your concern.
Team Indya
Reply from Indya
Hi Betty! Thank you for your valuable feedback! We’re delighted to know that you had a good experience with our service. Your appreciation means a lot to us and motivates our team to continue providing a smooth and reliable experience for our customers. We look forward to serving you again soon!
Team Indya
Easy to order
Easy to order. Had ordered several Kurtis which were excellent quality . Would highly recommend.delivery service is quick .
April 27, 2026
Unprompted review
Reply from Indya
Hi There! Thank you for sharing your wonderful feedback! We’re delighted to know that you found our ordering process easy and had a great experience with the quality of our Kurtis. It’s truly rewarding to hear that you loved your purchases and would recommend us. We also appreciate your kind words about our quick delivery service. We look forward to serving you again soon!
Team Indya
Reply from Indya
Hi Claire! Thank you for your wonderful feedback! We're delighted to hear that you loved the fit and received your order quickly. Your support means a lot to us, and we look forward to serving you again soon.
Team Indya
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Worst Online Shopping Experience I've…
Worst Online Shopping Experience I've Had in 25 Years!!! Do not deserve a single star!
I placed three separate orders with House of Indya because I trusted the brand and assumed the first order would arrive in good condition. That was my mistake. I should have waited before placing additional orders.
Out of four outfits I ordered across those three shipments (three sarees and one salwar suit), only one blue saree arrived in wearable condition. Every other item was packed so tightly and carelessly that they arrived looking like they had been stuffed into a ball. The fabrics were severely crushed, wrinkled, and folded beyond what anyone would expect from brand-new clothing.
One of the sarees was purchased specifically for a wedding, and I couldn't wear it because it arrived in such terrible condition. New sarees should arrive neatly folded, well-presented, and ready to wear after a light touch-up at most—not looking like they've been compressed for weeks. I have ordered sarees online from other sellers before, and they have always arrived neatly packed and properly presented. This was the complete opposite.
What made this experience even worse was the customer service.
After explaining everything in detail, I received a generic response asking me to spend even more of my time documenting their mistakes by taking multiple photographs of the entire saree, the crushed areas, the product tag, and more before they would even consider reviewing the issue. As a busy customer who had already spent a significant amount of money, it was incredibly frustrating to be asked to follow such a lengthy process for a problem that should never have happened in the first place.
If House of Indya applied the same level of attention to quality control and packaging that they expect customers to apply when reporting problems, many of these issues could likely be avoided. Instead, the burden falls entirely on the customer.
Even for products costing only a few dollars from small Etsy shops or independent online sellers, I have received far better packaging, presentation, and customer service than I experienced here.
After my most recent order arrived in exactly the same crushed condition, I knew what customer service would ask for, so I had to spend additional time saving the packaging, tags, and taking photographs just to prepare for another complaint. No customer should have to do this repeatedly.
This wasn't an isolated incident with one order. It happened across three separate orders, making this the worst online shopping experience I have had in over 25 years.
I will be attaching photos so others can judge the condition for themselves before deciding whether to order from House of Indya.
July 23, 2026
Unprompted review
Reply from Indya
Hi Soumya!
We sincerely apologize for the experience you've had. This is certainly not the standard we strive to deliver, and we completely understand your disappointment. We truly appreciate you taking the time to share such detailed feedback. We also tried reaching you over the phone to discuss your concerns, but unfortunately, the call went unanswered. We kindly request you to bear with us while we try to connect with you again shortly to resolve this matter and make things right. Thank you for your patience and understanding.
Team Indya
I really loved the designs and outfits…
I really loved the designs and outfits very reasonable for united states as well with traditional attires and fashion sense one stop destination
July 24, 2026
Unprompted review
Reply from Indya
Hi Srilasya! Thank you for your wonderful feedback! We're delighted to hear that you love our designs and find our collection to be a one-stop destination for beautiful traditional wear. It’s great to know that you find our outfits reasonably priced in the United States as well. Your support means a lot to us, and we look forward to serving you again soon!
Team Indya
Indya have wide variety in traditional…
Indya have wide variety in traditional clothing.
July 24, 2026
Unprompted review
Reply from Indya
Hi There! Thank you for your kind feedback! We're delighted to know that you loved our wide variety of traditional clothing. Your support means a lot to us, and we look forward to serving you again with many more beautiful collections.
Team Indya
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