Indya Reviews 

2,325
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,830 reviews, reviewers had a great experience with this company. Customers frequently praise the beautiful designs and good fit of the products, often noting their appearance matches online images. Many appreciate the reasonable pricing and the wide variety of styles and sizes available. Reviewers also highlight excellent customer service, with staff being very helpful, responsive, and making the ordering process smooth. However, some customers noted issues with product quality and appearance, mentioning items looked different from pictures or had poor tailoring. A few also found customer service disappointing, citing order delays, communication gaps, or difficulties with returns.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many praising the good selection, variety, and... See more

Order

Consumers find the ordering process to be ambiguous, with many reporting easy ordering experiences and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers praising the high quality of items,... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the responsiveness and... See more

Price

Customers consistently note ambiguous experiences with price, with many reviewers praising the reasonable and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very nice experience to shop indian outfit at reasonable price in from house of indya. Shipped to Australia in just 10-15 days. The design and product is beautiful and good fit.thank you! The only thi... See more

Company replied

Rated 4 out of 5 stars

It was fun to c all of these beautiful dresses and to actually b able to afford them. This is my first Indian wedding and i'm excited to wear the dress and feel like a princess. I'm not sure what to e... See more

Company replied

Rated 4 out of 5 stars

I had a great experience shopping through this online portal for Indian outfits. The collection was beautiful, with a wide variety of styles, colors, and sizes to choose from. The quality of the outfi... See more

Company replied

Rated 5 out of 5 stars

The dresses are just how they look on the pictures. Any questions asked through whatsapp are propeely answered. Also guidance through size tables was done perfectly by Sanyogita. I would recommend... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Children's Clothing Store
  3. Jewelry Store
  4. Men's Clothing Store
  5. Wedding Store

Written by the company

Indya – Redefining Indian Elegance for the Modern World Indya is not just a fashion brand; it is a celebration of India’s timeless traditions infused with contemporary aesthetics, catering to today’s global, confident, and style-savvy woman. Established in 2012, Indya has positioned itself as a leader in Indian occasion wear, Our thoughtfully curated collections cater to weddings, engagements, intimate gatherings, and festive soirées. Our omni-channel presence includes 150+ retail points of sale and a growing D2C international footprint, serving 3 million+ customers in 50+ countries. At Indya, we craft more than clothes; we create experiences. From weddings and engagements to family gatherings our collections are curated for every significant occasion on the Indian calendar. Each piece is a tribute to meticulous craftsmanship, blending luxurious fabrics, modern silhouettes, and exquisite detailing to ensure you shine effortlessly at every event.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(2,325)

1,820 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Order Quality Delivery service

July 19, 2026
Unprompted review
Indya logo

Reply from Indya

Hi There! Thank you for your wonderful feedback! We're delighted to know that you were happy with our order quality and delivery service. Your support means a lot to us, and we look forward to serving you again soon.

Team Indya

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Rated 5 out of 5 stars

Beautiful

Beautiful, trendy Indian ethnic wear

July 19, 2026
Unprompted review
Indya logo

Reply from Indya

Hi There! Thank you for your wonderful feedback! We're delighted to hear that you loved our beautiful and trendy ethnic wear. Your support means a lot to us, and we look forward to serving you again with more stylish collections.

Team Indya

Rated 5 out of 5 stars

Easy to chat with on text

July 17, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Parisma! Thank you for your feedback! We're delighted to hear that you found it easy to connect with us over chat. We strive to provide prompt and seamless assistance, and we look forward to serving you again soon.

Team Indya

Rated 5 out of 5 stars

Everything was so simple

Everything was so simple. I picked out my dress and the ordering process was quick and easy.

July 18, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Susan! Thank you for your wonderful feedback! We're delighted to hear that you found the ordering process quick and easy. We hope you love your dress, and we look forward to serving you again soon.

Team Indya

Rated 5 out of 5 stars

Meenu was very helpful with helping me…

Meenu was very helpful with helping me figure what was going on with my order and everything went great .. looking forward to my outfit

July 18, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Preya! Thank you for your wonderful feedback! We're delighted to hear that Meenu was able to assist you with your order and make your experience a positive one. We hope you love your outfit, and we look forward to serving you again soon!

Team Indya

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Rated 5 out of 5 stars

So good so worth for the price nice…

So good so worth for the price nice collection

July 18, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Harichandana! Thank you for your wonderful feedback! We're delighted to hear that you found our collection beautiful and worth the price. Your support means a lot to us, and we look forward to serving you again soon.

Team Indya

Rated 5 out of 5 stars

Amazing stuff

July 18, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Madhu! Thank you for your wonderful review! We're so glad you loved our collection. Your support means a lot to us, and we look forward to serving you again soon!

Team Indya

Rated 5 out of 5 stars

Very easy and quick shipping

Very easy and quick shipping, beautiful bags!!

July 18, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Elizabeth! Thank you for your wonderful feedback! We’re delighted to know you loved our bags and had a smooth and quick shipping experience. We truly appreciate your support and look forward to serving you again soon.

Team Indya

Rated 5 out of 5 stars

Amazing Indian clothing website

beautiful indian outfits with so many different styles. Inexpensive, but high quality!

July 17, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Sara! Thank you for your lovely feedback! We’re so happy to hear that you enjoyed our collection and appreciated the variety of styles, quality, and value. Your support means a lot to us, and we look forward to bringing you more beautiful outfits in the future.

Team Indya

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Rated 5 out of 5 stars

Quick customer service responses

I had a few questions about the materials and designs. Meenu helped and was so prompt and helpful in answering them. The order is placed, I can't wait to receive it!

July 17, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Ashley! Thank you for your wonderful feedback! We're delighted to hear that Meenu was able to assist you promptly and make your shopping experience a pleasant one. We hope you love your order when it arrives and look forward to serving you again!

Team Indya

Rated 1 out of 5 stars

Very disappointed with the customer…

Very disappointed with the customer service. I ordered two dresses that were not at all as expected, so I returned them over two months ago. Since then, I have received no update regarding my return or refund. Despite contacting the company multiple times, they have stopped responding to my inquiries.

I spent almost £100, and it’s unacceptable to be left waiting this long without any communication or resolution. I would not recommend this company based on my experience.

July 17, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Mimi,

We sincerely apologize for the experience you had. This is not the kind of experience we aim to provide to our customers. We request you to please share your order ID with us so that we can check the details and assist you better.

Team Indya

Rated 4 out of 5 stars

It was fun to c all of these beautiful…

It was fun to c all of these beautiful dresses and to actually b able to afford them. This is my first Indian wedding and i'm excited to wear the dress and feel like a princess. I'm not sure what to expect in terms of what the dress will actually b like because of the price, but I'm willing to take the chance. Fingers crossed it is as pretty as I image.

July 17, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Bebe! Thank you for your lovely feedback! We're so excited to be a part of your first Indian wedding celebration. We hope your outfit is just as beautiful as you imagined and makes you feel like a princess. Wishing you a wonderful experience, and we look forward to hearing what you think once it arrives!

Team Indya

Rated 4 out of 5 stars

good selection

July 17, 2026
Unprompted review
Indya logo

Reply from Indya

Hi There! Thank you for your feedback! We're delighted to hear that you liked our selection. We truly appreciate your support and look forward to serving you again soon.

Team Indya

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Rated 5 out of 5 stars

Very nice options

Very nice options. Looking forward to my order.

July 17, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Bijal! Thank you for your wonderful feedback! We're delighted to hear that you loved our collection. We can't wait for you to receive your order, and we hope it exceeds your expectations. Thank you for choosing House of Indya—we look forward to serving you again soon!

Team Indya

Rated 5 out of 5 stars

My last order was exactly what I…

My last order was exactly what I expected and wanted. Good quality and fits great

June 12, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Sonia! Thank you for your lovely feedback! We’re delighted to hear that your order met your expectations and that you loved the quality and fit. We truly appreciate your support and look forward to serving you again soon!

Team Indya

Rated 5 out of 5 stars

Wide variety on lehngas and sarees and…

Wide variety on lehngas and sarees and team is very helpful and guide you step by step.

July 16, 2026
Unprompted review
Indya logo

Reply from Indya

Hi SImmi! Thank you for sharing your wonderful feedback! We are delighted to know that you liked our wide collection of lehengas and sarees and appreciated the assistance provided by our team.

We truly value your support and look forward to serving you again with more beautiful styles and a seamless shopping experience.

Team Indya

Rated 5 out of 5 stars

Lovely fabric and fit

I ordered a cotton anarkali last year and love it so much I've returned to get four more! Can't wait to receive them.

November 30, 2025
Unprompted review
Indya logo

Reply from Indya

Hi Viola! Thank you for your lovely feedback! We are delighted to know that you loved the fabric and fit of your cotton Anarkali and that your experience brought you back for more. We truly appreciate your trust and support, and we hope you love your new additions as much as the previous one.

Team Indya

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Rated 5 out of 5 stars

Ease of order from across the world

Ease of order from across the world. Great collection and customization available is a plus.

July 16, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Viji! Thank you for your valuable feedback! We are delighted to know that you had a smooth ordering experience from across the world and appreciated our collection and customization options. Your support means a lot to us, and we look forward to serving you again.

Team Indya

Rated 5 out of 5 stars

Great selection

Great selection. Easy to purchase. Good communication.

July 16, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Jim! Thank you for your wonderful feedback! We are delighted to know that you liked our collection and had a smooth shopping experience. We truly appreciate your kind words about our communication and support. Your trust and support mean a lot to us, and we look forward to serving you again.

Team Indya

Rated 5 out of 5 stars

Customer service was great very good at…

Customer service was great very good at responding thank you Sanyogita for your help and prompt response to my questions and order
appreciated your help excited to receive my order and since its my first time ordering from your site cant wait to see these beautiful outfits and will recommend your site ...

July 16, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Sumintra! Thank you for your wonderful feedback! We are delighted to know that you had a great experience with our customer service and appreciated Sanyogita’s prompt assistance and support.

We truly appreciate your trust, especially for your first order with us, and we hope you love your beautiful outfits. Thank you for recommending us, and we look forward to serving you again.

Team Indya

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