Indya Reviews 

2,324
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,830 reviews, reviewers had a great experience with this company. Customers frequently praise the beautiful designs and good fit of the products, often noting their appearance matches online images. Many appreciate the reasonable pricing and the wide variety of styles and sizes available. Reviewers also highlight excellent customer service, with staff being very helpful, responsive, and making the ordering process smooth. However, some customers noted issues with product quality and appearance, mentioning items looked different from pictures or had poor tailoring. A few also found customer service disappointing, citing order delays, communication gaps, or difficulties with returns.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many praising the good selection, variety, and... See more

Order

Consumers find the ordering process to be ambiguous, with many reporting easy ordering experiences and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers praising the high quality of items,... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the responsiveness and... See more

Price

Customers consistently note ambiguous experiences with price, with many reviewers praising the reasonable and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very nice experience to shop indian outfit at reasonable price in from house of indya. Shipped to Australia in just 10-15 days. The design and product is beautiful and good fit.thank you! The only thi... See more

Company replied

Rated 4 out of 5 stars

It was fun to c all of these beautiful dresses and to actually b able to afford them. This is my first Indian wedding and i'm excited to wear the dress and feel like a princess. I'm not sure what to e... See more

Company replied

Rated 4 out of 5 stars

I had a great experience shopping through this online portal for Indian outfits. The collection was beautiful, with a wide variety of styles, colors, and sizes to choose from. The quality of the outfi... See more

Company replied

Rated 5 out of 5 stars

The dresses are just how they look on the pictures. Any questions asked through whatsapp are propeely answered. Also guidance through size tables was done perfectly by Sanyogita. I would recommend... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Children's Clothing Store
  3. Jewelry Store
  4. Men's Clothing Store
  5. Wedding Store

Written by the company

Indya – Redefining Indian Elegance for the Modern World Indya is not just a fashion brand; it is a celebration of India’s timeless traditions infused with contemporary aesthetics, catering to today’s global, confident, and style-savvy woman. Established in 2012, Indya has positioned itself as a leader in Indian occasion wear, Our thoughtfully curated collections cater to weddings, engagements, intimate gatherings, and festive soirées. Our omni-channel presence includes 150+ retail points of sale and a growing D2C international footprint, serving 3 million+ customers in 50+ countries. At Indya, we craft more than clothes; we create experiences. From weddings and engagements to family gatherings our collections are curated for every significant occasion on the Indian calendar. Each piece is a tribute to meticulous craftsmanship, blending luxurious fabrics, modern silhouettes, and exquisite detailing to ensure you shine effortlessly at every event.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.0

All reviews

(2,324)

1,820 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easy to use website

Easy to use website, great prices and great choices. Some glitches with the site when adding to cart.

July 16, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Jahnavi! Thank you for your valuable feedback! We're delighted to hear that you found our website easy to use and enjoyed our collection and pricing. We also appreciate you bringing the cart issue to our attention, and we'll share your feedback with our team to improve the experience. We look forward to serving you again soon!

Team Indya

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Rated 1 out of 5 stars

Very poor customer service House Of Indya

I have been a customer of Indya since, 2021 and have been ordering from abroad. In the beginning years, the quality of clothes and service was top notch, which is why I stayed with House of Indya. Offline the quality of clothes has degraded and I am still buying as I still believe in the brand.
Last time I ordered was 14th July 2026, and this is the 3rd time, payment failed, or customer service needs WhatsApp confirmation, or something unnecessary.

I don't know who the customer service is, she called me promptly yesterday asking for problem resolution, which I appreciate, but I specifically asked for an email confirmation, and she has WhatsApped me.

WHAT KIND OF GLOBAL BRAND ARE YOU WHO CONFIRMS ORDER DETAILS THROYGH WHATSAPP ????

This will be the last of House of I deal for me.

July 15, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Gayathri!

We sincerely apologize for your experience and truly appreciate your continued support over the years. Our team will connect with you over a call today to understand your concerns and assist you further. We appreciate your feedback and look forward to resolving this for you.

Team Indya

Rated 5 out of 5 stars

The site is very easy to use and put…

The site is very easy to use and put the order through. The merchandise quality is excellent.

July 15, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Pratibha! Thank you for your kind review! We're delighted to hear that you found our website easy to use and that you're happy with the quality of our products. We truly appreciate your support and look forward to serving you again!

Team Indya

Rated 5 out of 5 stars

I am constantly amazed by the sheer…

I am constantly amazed by the sheer variety of designs you carry. With so many designs and products, I am completely spoilt for choice. In fact, I take days (sometimes even almost 2 weeks!!) to browse through the items and to make my final selections. Customer service is excellent too. I had some questions regarding one of the sarees that I had chosen and I was served promptly by Suraj who was extremely helpful. Keep up the good work!!

July 15, 2026
Unprompted review
Indya logo

Reply from Indya

Hi There! Thank you for your wonderful review! We're delighted that you love our wide range of designs and had a great experience with our customer service. We'll be sure to share your kind words with Suraj. We truly appreciate your support and look forward to serving you again!

Team Indya

Rated 5 out of 5 stars

Indya team was supportive in processing…

Indya team was supportive in processing refund via the Indya store credits. Overall good service. I have placed order and could easily apply my store credit and now I am awaiting for the product to arrive. Thank you Team Indya.

July 11, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Poonam! Thank you for your kind review! We're glad we could assist you with the store credit process and make your experience smooth. We hope you love your order, and we look forward to serving you again soon!

Team Indya

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Rated 5 out of 5 stars

Great Experience

The selection is amazing and so are the prices. This is my first time ordering, and it was super easy. I love all the help with ordering my size and the customization was an added bonus. I can't wait to receive the merchandise!!

July 14, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Maria! Thank you for your wonderful review! We're thrilled that your first shopping experience with us was so easy and that you loved our collection, pricing, and customization options. We can't wait for you to receive your order, and we hope you love it!

Team Indya

Rated 4 out of 5 stars

Really liked the collection online

Really liked the collection online, the designs are fresh and the fabric finish looks high quality from the photos. Ordered a few pieces and looking forward to seeing if the real product matches the presentation. So far, a smooth browsing and ordering experience!

July 14, 2026
Unprompted review
Indya logo

Reply from Indya

Hi There! Thank you so much for sharing your valuable feedback! We’re delighted to know that you liked our collection and enjoyed a smooth browsing and ordering experience with us. We truly appreciate your trust in House of Indya and hope the products you receive exceed your expectations. We would love to hear your feedback once you experience your outfits. Thank you for choosing House of Indya!

Team Indya

Rated 5 out of 5 stars

VERY GOOD SERVICE

July 14, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Aashka! Thank you so much for your wonderful feedback! We’re delighted to know that you had a great experience with our service. Your appreciation means a lot to us and motivates our team to continue providing the best possible support. Thank you for choosing House of Indya!

Team Indya

Rated 1 out of 5 stars

Very poor customer service and cheap nasty material.

Very poor customer service, they send wrong size in torned bad embroidery, when I ask for return they don’t want to pay for shipping and make hundreds of accuses to return. Very bad service. I ordered 4 items only 1 was the right one.

June 6, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Kamal,

We sincerely apologize for the experience. We never aim to provide such service.

We would request you to please share your order details with us so that we can look into the concern and assist you better in this regard.

Team Indya

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Rated 5 out of 5 stars

It was my first time that I ordered…

It was my first time that I ordered from Indya. The shipping was smooth I got it in two weeks . With no hidden cost or customs fee. Product was also same as it was shown in the photos.

July 14, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Manmeet! Thank you so much for sharing your feedback! We’re delighted to know that you had a smooth shopping experience with us. We’re glad that you loved the product and that it matched your expectations. We truly appreciate your trust in House of Indya and look forward to serving you again!

Team Indya

Rated 5 out of 5 stars

Website very helpful

Website very helpful, I loved that it showed you a video on how to measure yourself for more accuracy and I was able to custom make my set.

July 13, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Ara! Thank you for sharing your wonderful feedback! We’re delighted to know that you found our website helpful and that the measurement guide helped you achieve a more accurate fit. We’re glad you enjoyed the customisation experience and hope you love your set. We look forward to serving you again soon!

Team Indya

Rated 5 out of 5 stars

Good experience with customer care

Meenu got my queries solved regarding the items in my shopping cart. I am happy with the quick response

July 12, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Ankita!Thank you for your kind words! We're delighted to hear that you had a great experience with our customer care team. We'll be sure to share your appreciation with Meenu. It's wonderful to know she was able to resolve your shopping cart queries quickly. We truly appreciate your feedback and look forward to serving you again!

Team Indya

Rated 5 out of 5 stars

It's always very hard to get good…

It's always very hard to get good Indian clothes in Canada. Houseofindya made it easier to purchase good quality items and they have different styles as well. That's what I love about them. It really affordable at the same time too.

July 13, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Jinsa!Thank you for sharing your wonderful feedback! We’re delighted to know that House of Indya has made it easier for you to find beautiful Indian wear in Canada. We’re glad you loved our quality, variety of styles, and affordable collections. Your support means a lot to us, and we look forward to serving you again soon!

Team Indya

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Rated 5 out of 5 stars

I've purchased a few pieces from indya…

I've purchased a few pieces from indya and i love how many options are available for the price ranges! Outfits for every occasion and the pieces i got were beautiful

July 13, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Ally! Thank you for sharing your lovely feedback! We’re thrilled to know that you enjoy our diverse range of collections and find options that suit different occasions and budgets. It’s wonderful to hear that the pieces you purchased met your expectations and that you loved the designs.

Your support means a lot to us, and we look forward to bringing you more beautiful styles for your special moments.

Team Indya

Rated 5 out of 5 stars

Lots of variety and very easy to place…

Lots of variety and very easy to place order

July 14, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Rem! Thank you for your wonderful feedback! We’re happy to know that you loved the variety of our collections and had a smooth experience while placing your order. We always strive to make shopping with House of Indya simple, convenient, and enjoyable for our customers. We truly appreciate your support and look forward to serving you again soon!

Team Indya

Rated 5 out of 5 stars

Great quality

Great quality

December 10, 2025
Unprompted review
Indya logo

Reply from Indya

Hi There! Thank you for sharing your feedback! We’re delighted to know that you had a great experience with the quality of our products. Your kind words truly motivate us to continue delivering beautifully crafted designs and a better shopping experience for our customers.

We look forward to welcoming you back to House of Indya soon!

Team Indya

Rated 5 out of 5 stars

It’s very nice price good experience on…

It’s very nice price good experience on website thanks

July 12, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Manjinder! Thank you so much for your kind feedback! We’re delighted to know that you had a great experience shopping on our website and found our prices attractive. Your support means a lot to us, and we look forward to serving you again with an even better experience. Thank you for choosing House of Indya!

Team Indya

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Rated 5 out of 5 stars

For a first time buyer and a long time…

For a first time buyer and a long time desire of wearing this beautiful attire, I am very pleased and excited for this purchase!!

July 12, 2026
Unprompted review
Indya logo

Reply from Indya

Hi John! Thank you so much for your wonderful feedback! We’re truly honored to be a part of your first purchase, especially after it has been something you’ve looked forward to for so long. We hope your outfit exceeds your expectations and makes your special occasion even more memorable. Thank you for choosing House of Indya—we look forward to serving you again!

Team Indya

Rated 5 out of 5 stars

Customer service at Indya was amazing

Customer service at Indya was amazing! Meenu, the customer service representative, assisted me right away and made the entire process smooth and hassle-free. My PayPal payment was processed very quickly, and I am extremely pleased with the service I received. Thank you, Meenu, for your excellent support!

July 11, 2026
Unprompted review
Indya logo

Reply from Indya

Hi There! Thank you so much for your wonderful feedback! We’re thrilled to know that you had such a great experience with our customer service. It’s especially rewarding to hear that Meenu was able to assist you promptly and make the entire process smooth and hassle-free. We're also glad your PayPal payment was processed quickly. We’ll be sure to share your kind words with Meenu—they will mean a lot to her. Thank you for choosing House of Indya, and we look forward to serving you again soon!

Team Indya

Rated 4 out of 5 stars

I loved the designs and the delivery…

I loved the designs and the delivery process and arriving is perfect for last minute orders. I like how your are inclusive to everyone. The only problem I saw with it was the shipping fee, which was 15 dollars for me.

July 12, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Neha! Thank you so much for your thoughtful feedback! We're delighted to know that you loved our designs, appreciated the delivery experience, and found our service helpful for last-minute orders. It also means a lot to hear that you value our inclusive approach. We truly appreciate your feedback regarding the shipping fee, and we'll be sure to share it with our team for consideration. Thank you for your support, and we look forward to serving you again soon!

Team Indya

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