Always very easy to deal with if you are in the trades. Returns are easy and the delivery (although chargeable) is always professional.
Company replied

Unit 11, Phoenix Trade Park, Ealing Road, TW8 9PL Brentford, London, GB
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Always very easy to deal with if you are in the trades. Returns are easy and the delivery (although chargeable) is always professional.
Company replied
As always good friendly service and staff went out of their way to sort out what I needed from other branches as not in stock, Good service good chat and a cup of tea worth the visit, Been going to... See more
Company replied
We recently purchased our new kitchen from Howdens in Brentford and are extremely pleased with it and the friendly service from Howdens staff at every stage of the process. Everyone we dealt with ove... See more
Company replied
Yasmin has been brilliant throughout. Warm & friendly and patient with our indecision & flip-flops. She’s knowledgable yet honest enough to seek advice from others when it’s something outside of h... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 11, Phoenix Trade Park, Ealing Road, TW8 9PL, Brentford, London, United Kingdom
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ordered a Kitchen from Howdens Brentford. Design side of it went well. Delivered to site for our contractors to fit. Several items missing. Several weeks later we get a response and request for payment for the items missing? Today my contractor is driving to Batttersea to pick up missing item because Howdens have no driver available...........I'll think twice about recommending a Howdens Kitchen on my next project

Reply from Howdens - Brentford
Always very professional, helpful and accommodating. Thank you Howdens, Brentford.

Reply from Howdens - Brentford

Reply from Howdens - Brentford
I was treated very well as always friendly staff very helpful helping me make the right decisions on the kitchen very grateful for all the help and guidance

Reply from Howdens - Brentford
Having a portfolio of Buy to Let properties it was crucial for us to find a Kitchen designer that understands maximising space, getting the best from investment and challenging our thoughts. We had Karolina Spaczynska do exactly that. A wonderful, straight talking designer, backed by a great team at Howdens in Brentford led by Shaun.
We encountered a few minor delivery issues that were easily looked after by the team at Howdens.
The designer software used to demo the new designs was impressive. It allowed us to visualise a variety of options so quickly and make the right decsion.

Reply from Howdens - Brentford
Very accommodating friendly and helpful staff. Highly recommend

Reply from Howdens - Brentford
Yasmin has been brilliant throughout. Warm & friendly and patient with our indecision & flip-flops. She’s knowledgable yet honest enough to seek advice from others when it’s something outside of her experience. She has stayed involved even after the sale and been incredibly responsive with the minor hiccups that have happened along installation.
Howden’s as a company have a decent range though their planning software and image generator is miles behind some competitors which makes the design stage slightly harder.
In short, I’d use Howden’s again in a heartbeat if Yasmin was still there

Reply from Howdens - Brentford

Reply from Howdens - Brentford
I cannot praise this Brentford branch and its people highly enough.
In particular the kitchen planner/designer Gazala Damani who showed not only the highest level of professionalism in helping us plan our kitchen, but amazing patience and understanding when we had to make several adjustments.
She was always willing to meet us and to spend as much time (around 5 or 6 visits) to get the plan right.
So much so that when we placed the order for the final plan and the kitchen was finally installed by our builder’s joiner, it was a 100% perfect match.
When Gazala was absent on leave her colleagues stepped up and dealt with our order with knowledge, friendliness and courtesy.
A brilliant team of people who we highly recommend.
And oh yes, we’re very happy with the Chelford Paintable kitchen, it looks as though it could have cost twice as much if not more!

Reply from Howdens - Brentford
The product is always good with Howdens but what makes them great is the customer service. Always someone available to help and assist if any issues.

Reply from Howdens - Brentford

Reply from Howdens - Brentford
Opening an account was fairly straight forward and hassle free, so far so good.
Thank you

Reply from Howdens - Brentford
As always, the staff is very helpful and responsive. Very happy to recommend

Reply from Howdens - Brentford
I was buying a sliding wardrobe doors but was given a wrong door tracks that was wasted. Problem started in brentford branch because the person helping me said they dont have it in stock so he suggested to buy it in ruislip, then he wrote the code for the doors and track. Drove all the way to ruislip and gave the codes, still no one noticed that they are the wrong matching tracks. In short, your staff are not very well trained and informed of all the products they are selling. I trusted them so much thinking that they know their products so well.

Reply from Howdens - Brentford
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