Howkins & Harrison Reviews 

999
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff for making property transactions smooth, successful, and much less stressful than expected. Consumers also deeply appreciate the prompt communication, quick response times, and remarkably efficient support provided throughout the entire buying, selling, and renting journeys. However, some people mentioned experiencing frustrating communication delays, unresponsiveness, and difficulties when trying to arrange viewings or follow up on properties. A few reviewers were not happy with unprofessional staff behavior, unreturned messages, and a persistent perceived lack of proper attention during their personal interactions.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with the staff, frequently highlighting their... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are consistently friendly,... See more

Customer service

Clients share positive opinions on customer_service, noting that representatives are consistently... See more

Response time

Users describe positive interactions with response times, frequently highlighting fast and efficient... See more

User experience

Consumers find user experience to be exceptionally satisfying and seamless. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just a quick note to say a big thank you to Vikki @ Howkins and Harrison Northampton branch for being so helpful in finding a contractor to come and fix our oven that decided to stop working just... See more

Company replied

Rated 5 out of 5 stars

Martin, Karen, Cally and Amy, along with their support staff from the Howkins and Harrison Towcester office, helped make the move in our new home an excellent one. They provided solid information and... See more

Company replied

Rated 5 out of 5 stars

From the very start of our experience we felt very confident that our house sale was in safe hands . The video and photos were far better than our previous estate agent and they organised 4 viewings o... See more

Company replied

Rated 5 out of 5 stars

I’ve been with howkins and Harrison around 13 years there service has always been great .. since Drew has joined the team I feel this service has got even better Drew really goes out of his way... See more

Company replied


Company details

  1. Real Estate Agents

Information provided by various external sources

Founded in 1888, Howkins and Harrison is an established firm of property advisers committed to helping clients in the residential, commercial and rural sectors. Offices in Rugby, Northampton, Daventry, Atherstone, Towcester, Lutterworth, Ashby de la Zouch, Henley-in-Arden and London.


Contact info

4.8

Excellent

TrustScore 5 out of 5

999 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(999)

164 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. The Ashby de la Zouch sales team are first class. From Billy Arckless appraisal of the house, to superb and speedy marketing. They found lots of potential buyers and got them into the property quickly. Jackie Hazell was a star... keeping on top of the sales progress and making sure all parties solicitors, the buyers and me were informed at all stages.

June 22, 2026
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Rated 5 out of 5 stars

We where buyers from Howkins and…

We where buyers from Howkins and Harrison nadene and Lynda could not do enough for us from multiple Lettings to view the bungalow constant updates from solicitors and vendors we felt this company gave us more personal care and fast responses to any questions we asked about the property felt they did more for us than our own estate agents selling our house can highly recommend this estate agents in Atherstone they give great details to buyers and sellers thank you nadene and Lynda from Craig and Tammy

April 22, 2026
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Rated 4 out of 5 stars

The team at the Ashby Office of Howkins…

The team at the Ashby Office of Howkins are excellent in particular Jackie who is always helpful and productive in getting things moving and sorted

She always follows up with solicitors and buyers and sellers to keep everything moving as smoothly as is possible

June 19, 2026
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Rated 5 out of 5 stars

I have been with Howkins & Harrison for…

I have been with Howkins & Harrison for over 6 years and I feel I made friendships with the people there due to the relationship we developed and the constant professionalism. Over the years I worked closely with Lisa Swinnerton, the Arthestone Lettings Manager. I have never seen anyone have so much patience and faith in me and been so helpful in the moving and settling in process. I left and returned to H&H and was welcomed again with great warmth by Lisa and her team.

May 1, 2026
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Rated 5 out of 5 stars

Marketing Our Property

We talked to several estate agents and eventually chose Howkins &Harrison to market our property.
We chose them because their representative Billy was very knowledgeable about the market and most importantly very enthusiastic about marketing our property.
The photographer produced some great shots and excellent house plans which were supplied to Lisa the next day. By the early afternoon Lisa had produced a first class brochure for us to approve.
We would strongly recommend this company.

June 16, 2026
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Rated 5 out of 5 stars

Nadine knight was a godsend throughout

Nadine knight was a godsend throughout. We had a very up and down experience, with no fault of howkins & Harrison. Nadine done everything possible to make the purchase as quick and stress free as possible. Couldn’t thank her enough. Will be requesting Nadine for any sales/purchases In the future, thank you again Nadine.

June 11, 2026
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Rated 5 out of 5 stars

We brought our first home through…

We brought our first home through Nadine Knight, she was fantastic! Always a call away and got back to us quickly regarding offers and answers to questions. She also did another viewing with us on her day off which was much appreciated!! Would recommend, thank you Nadine! 😊😊

June 1, 2026
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Rated 4 out of 5 stars

Just put my house on the market!

Just put my house on the market with them in Ashby de la Zouch so the fifth star will be added when the sale goes through! So far the experience has been excellent, keen and helpful staff, happy to answer any questions. We have been very happy with the service we have received, from Matt for the initial meeting, Lisa for producing the brochure, and the rest of the staff who have always been welcoming whenever we have needed to contact them.

June 11, 2026
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Rated 5 out of 5 stars

Nadine at H&H helped us with our house…

Nadine at H&H helped us with our house purchase and she was fantastic all along the way particularly with the property we were buying wasn’t an easy process and required numerous visits

Highly recommend and would be a pleasure to work with again!

June 11, 2026
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Rated 5 out of 5 stars

Our housing agent was Evie and she did…

Our housing agent was Evie and she did a amazing job with communication and speed as I needed to start my job within 2 weeks of viewing the property and everything was perfect

June 3, 2026
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Rated 5 out of 5 stars

Drew is available for prompt support…

Drew is available for prompt support and it doesn't feel that the situation will go out of control as far as you are informing him about anything you need from the agency. He is a kind person and helps you consistently. Good job Drew.

June 8, 2026
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Rated 5 out of 5 stars

Evie helped us to find our favorite…

Evie helped us to find our favorite flat for rent and stayed with us during the whole process and helped us alot so the moving wasn’t stressful at all. Amazing team ad well

May 7, 2026
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Rated 5 out of 5 stars

My experience with Howkins and…

My experience with Howkins and Harrisons has been nothing but great! They have been very supportive and helpful since renting with them. Lisa has been quick with assisting with any enquiries! Highly recommend

June 4, 2026
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Rated 5 out of 5 stars

So this is what 5 star service feels like.

From the very first phone call I made to their office, it was clear to me these people knew exactly what they were doing.

Fast forward roughly 10 weeks, and I can now tell you the reason why the Northampton office of Howkins & Harrison is so fantastically effective - David Clarke, Jamie Campbell, and their process driven approach - that's why.

Thank you for giving our request for your help the 5 star treatment (something I'm sure you actually do for everyone you represent).

If you're looking for an estate agent who understands accountability and top quality customer service - look no further.

June 1, 2026
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Rated 5 out of 5 stars

Above and beyond service! Atherstone branch

Nadine and Linda were absolutely fantastic throughout the entire process of securing our dream home. Their professionalism, dedication, and constant support. They were always available to answer questions, kept us informed every step of the way, and truly went above and beyond to make everything happen. We’re incredibly grateful for their hard work, patience, and commitment!

May 8, 2026
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Rated 5 out of 5 stars

Jess - Lettings, Howkins and Harrison Rugby

Thank you so much to Jess in the lettings team at the Rugby Branch Howkins and Harrison..Jess has consistently go over and above. She has helped with personalised support, visits, viewings, and with organising the setup of the part management of our rental property portfolio. Jess has outstanding organisational and communication skills and always does her job with a smile and a positive mindset, even when dealing with the occasionally difficult aspects of the job. Thank you very much Jess!

May 13, 2026
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Rated 5 out of 5 stars

Friendly

Friendly, very helpful staff, an absolute pleasure from start to finish. Made what is usually a very stressful process much easier.

May 12, 2026
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Rated 5 out of 5 stars

Very Helpful

I rent a property through Howkins and my electric had tripped so I called the office at 5.30pm and Drew answered he was only person left in the office.He was so helpful and took his time to provide me instructions with what to do so I can get the electrics back up and running.

May 11, 2026
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