The HR Dept Reviews 

478
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The HR Dept and in particular Nick have really helped us navigate the complexities of employment law as a small business, ensuring that we are completely up to date with current legislation. I would t... See more

Rated 5 out of 5 stars

We had always dealt with HR issues within our small company, which meant spending vasts amount of time researching issues and documents online. Since joining the HR Dept we don't need to worry, we... See more

Rated 5 out of 5 stars

We've worked with Lee and his team at HR Dept South East Wales and really couldn't have asked for a friendlier, more knowledgeable and helpful team! Their services have been amazing, especially when... See more

Rated 5 out of 5 stars

Sally could not have been more helpful. We were in a difficult situation and she explained everything to us clearly and professionally, whilst also offering us unwavering support throughout the proces... See more

Company details

  1. Human Resource Consulting

Written by the company

Employment law is complex – coping on your own brings significant risk. You don’t want to break the law or face expensive HR tribunals but few businesses can afford a full time HR professional or HR department. The HR Dept is an outsourced HR provider with offices throughout the UK and Ireland. Each office provides small to medium sized business with practical and pragmatic HR advice to prevent their people problems.


Contact info

4.8

Excellent

TrustScore 5 out of 5

478 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(478)

22 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

This is a great service

This is a great service , we have learnt so much around employment law and the rights for our staff/ and ourselves as directors. This service is always available to answer any questions we may have. I would highly recommend using this service!!

January 25, 2022
Unprompted review
Rated 5 out of 5 stars

HR Department are an integral part of…

HR Department are an integral part of our business. Their advice is solid, nothing is ever too much trouble and they have helped guide our HR proceedures to a really positive place. We couldn't function without them

January 17, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

I have been with HR Dept for several…

I have been with HR Dept for several years. The team are excellent totally takes away my stress and anxiety with any HR issues. They are at the end of the phone with any questions and have given me sound advice on many occasions resolving staffing issues saving me valuable time and money. I have a very good structure to my HR processes now making my life much easier. Would recommend to any business.

December 8, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent and responsive support

Excellent support provided on a range of HR issues. The team at the HR Department is responsive, listens carefully, demonstrates real understanding of individuals and the organisation, and provides valuable advice.

November 30, 2021
Unprompted review
The HR Dept logo

Reply from The HR Dept

Dear Jane

Thank you so much for the review. We are pleased to be able to support you and your organisation.

Kind regards
Helen, Vicki and the team at The HR Dept South London

Rated 5 out of 5 stars

HR Dept. Newbury are great!

I cannot thank HR Dept. Newbury enough for their professional assistance in bringing my business's employment policies/handbook and contracts up to date in a sensitive, yet firm (when needed) way.

November 16, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

What an amazing support Rachel Kendall…

What an amazing support Rachel Kendall has been over the last 2 weeks. I've been on the phone and emailing Rachel every day. She's been responsive, professional but also very supportive.

She's a real credit to your business.

November 11, 2021
Unprompted review
Rated 5 out of 5 stars

HR DEPT - VERY SATISFIED CUSTOMER

I have always found them to be very efficient as well as offering a friendly service - even when something 'urgent' crops up - there is always a speedy and helpful response from a member of the team.

November 8, 2021
Unprompted review
The HR Dept logo

Reply from The HR Dept

Sharon, thanks very much for posting this review. We are pleased to be able to support you and look forward to speaking with you soon.

Helen, Maria and the team at HR Dept South London.

Rated 5 out of 5 stars

Highly Recommend!

Great service and always on hand to offer advice when you need it. Nick and the team have been a fantastic support for the business at it has grown over the last few years.

November 6, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Advice and Guidance

I contacted Nick from Central Dorset & SW Wilts HR Dept for advice concerning my staff. I am a small business and having Nick on hand to guide me through the process of employing staff has proved invaluable. I highly recommend both him and his team Claire and Fern

November 3, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. The HR Dept have been extremely supportive helping to rewrite our contracts, staff handbook. The company has met with all our managers giving them advice. They also provided good advice when dealing with a difficult dismissal of a member of staff

November 2, 2021
Unprompted review
Rated 5 out of 5 stars

I have found Maria and the team at HR…

I have found Maria and the team at HR Dept to be a fantastic support as I get up to speed in the new role. Maria is very attentive and also highly skilled and always seem to have time for me. She strikes a great balance between working on practical solutions and challenging me to provide great solutions and environments for our team.

November 1, 2021
Unprompted review
The HR Dept logo

Reply from The HR Dept

Thanks so much for taking the time to leave the review Karl. So pleased that Maria and the team have been such good support for you.

Helen Colechin, Managing Director, The HR Dept South London

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look