HSN - We Are Nutrition! Reviews 

140,587
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

The website is easy to use, but it needs improvement because it's too slow. Every click takes too long to load, which negatively affects the shopping experience.

Rated 5 out of 5 stars

Dear HSN, I've been satisfied for quite some time now, but a strange thing has happened. As VIP buyer, I've been having higher prices than listed. As an experiment, I made a second account wit... See more

Rated 5 out of 5 stars

The prices are very good for a lot of bulk substances, very good quality, ranging from aminoacids and minerals to more exotic herbs and extracts. Fast shipping, excelent packaging.

Rated 5 out of 5 stars

Love HSN products and prices!! Even better using their direct site vs Amazon. We got the sugar free whey isolate protein shake and really like that it’s clean of additives, sugars and feels so much he... See more

Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Health Food Store
  4. Natural Foods Store
  5. Sports Nutrition Store

About HSN - We Are Nutrition!

Written by the company

En HSN desarrollamos, fabricamos y te llevamos directamente a casa los mejores productos del mercado de la nutrición, la suplementación deportiva, la nutracéutica y la alimentación saludable. Nuestra razón es apoyarte en tus objetivos deportivos y de llevar una vida sana.

Para ello contamos con un experto equipo de I+D+i, formado por nutricionistas, dietistas, farmacéuticos y expertos en preparación física. Tras el desarrollo, la fábrica HSN se encarga de producir los productos, contando con los máximos estándares y certificados de calidad y seguridad: GMP, HACCP/APPCC, GWP, Clasificación de Partículas ISO8, Humedad Controlada. Además del IFS Food, estándar de calidad internacional más exigente aplicado a los fabricantes de productos alimenticios, logrado en 2021 y renovado en 2022; y siendo la primera marca en España de nutrición deportiva y alimentación saludable con fabricación propia en conseguirlo para todo su proceso productivo.

Y al ser desarrolladores y fabricantes, nuestra filosofía se enmarca dentro del End to End, controlando todo el proceso de desarrollo, fabricación y venta del producto directamente al cliente final en nuestra tienda online, evitando intermediarios; y Right Price, con el que aseguramos el precio más bajo del mercado a nuestros clientes, al no existir el incremento de precio de la intermediación.

Tenemos 7 líneas de producto: SportSeries, FoodSeries, RawSeries, FlavourSeries, EssentialSeries, BioSeries y KetoSeries. Todas ellas abarcan nutrición deportiva, alimentación saludable, productos raw, saborizantes para whey protein, proteínas vegetales y bebidas deportivas, complementos naturales para la salud y el bienestar, productos bio y complementos para aquellas personas que siguen una dieta cetogénica o keto.

HSN We are nutrition!

Written by the company

Nº1 en Nutrición Deportiva y Alimentación Saludable
Complementos alimenticios y nutrición saludable con los estándares de calidad más óptimos al precio más justo.

¡Envíos rápidos!

Envíos super rápidos en 24/48 horas

Envíos super rápidos en 24/48 horas
Haz tu pedido ya y recíbelo en casa en 24/48 horas. ¡La mejor nutrición a tu alcance!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

141K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(140,587)

56,625 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Confiança

Bons produtos e preços e rápidos na entrega. Já encomendo à bastante tempo e gosto bastante.

June 30, 2026
Rated 1 out of 5 stars

Damaged product

I ordered a product, and when it arrived, the package was damaged. I requested a replacement in good condition, but I have received neither a replacement nor a refund.

I was told that the amount would be refunded, but that has not been done either.

June 3, 2026
HSN - We Are Nutrition! logo

Reply from HSN - We Are Nutrition!

Hello Dany.
Thank you for sharing your feedback.
We have reviewed your case and can see that it is being handled via ticket #1452879.
According to the information available, the product relating to the issue has been dispatched and is currently listed as available for collection, pending your collection.
For this reason, as the replacement has been dispatched, no refund has been issued.
We recommend that you continue communicating via the same ticket to keep all the information in one place and so that we can assist you with any queries relating to the issue.
Kind regards.
The HSN Team

Rated 3 out of 5 stars

No dosis spoon

Whyyyy doesn't it come with a dosis spoon???it's ridiculous...know I've got to weight 3&5 gram on a scale everyday...wtf

July 6, 2026
HSN - We Are Nutrition! logo

Reply from HSN - We Are Nutrition!

Hello Thomas;

As we mentioned in response to your previous comment, dispensers have been optional for each order and product for some time now.

They were not selected for shipment with your order 300601446.

As we noted in your previous feedback, if you would like to receive one, simply select the "I need a dispenser" option in your shopping cart.

https://www.hsnstore.eu/hsn-scoops

If you need further information, please do not hesitate to contact our customer service team.

Best regards,
The HSN Team

Rated 1 out of 5 stars

After being a loyal customer for a…

After being a loyal customer for a couple of years and spending around €500-€1000 without a single issue, my recent experience was a disaster. I received two consecutive orders with damaged items. I let the first one slide because the damage was minimal, but the second parcel arrived with the exact same defect.
Instead of taking responsibility for their obvious packaging flaw, customer service stubbornly accused me of damaging the product myself with a box cutter (I carefully used scissors, as always). To add insult to injury, they offered me a pitiful €2 "gift" for my next order. There won't be a next order. Losing €40 of product with zero customer support or recourse is absolutely unacceptable.

There are plenty of other supplement brands out there. Don't waste your money supporting these crooks.

July 7, 2026
Unprompted review
HSN - We Are Nutrition! logo

Reply from HSN - We Are Nutrition!

Hello Kevin.
We have already addressed this very issue in your previous review.
We are sorry that you do not agree with the conclusions of the review carried out. As we have indicated, we have analysed the available information.
If you would like to provide any further information for our review, please continue the conversation via ticket #1475631, where we will be happy to assist you.
Kind regards.
The HSN Team

Rated 1 out of 5 stars
HSN - We Are Nutrition! logo

Reply from HSN - We Are Nutrition!

Olá, Nuno.
Obrigado por partilhares a tua opinião.
Analisámos o teu caso e não temos registo de qualquer incidência pendente neste momento.
O teu pedido foi atendido e resolvido através do ticket n.º 1473400, onde te foram fornecidas as informações necessárias para dar resposta ao teu pedido.
Se precisares de mais esclarecimentos, teremos todo o gosto em ajudar-te.
Cumprimentos,
Equipa HSN

Rated 1 out of 5 stars

After one week

After one week , still i have not received my order, thats bad .never buy again

July 6, 2026
Unprompted review
HSN - We Are Nutrition! logo

Reply from HSN - We Are Nutrition!

Hello Amir.
Thank you for sharing your feedback.
We’re sorry for the inconvenience caused and that your experience wasn’t what you’d hoped for.
We’d like to look into what happened with your order, but we’re unable to trace it using the information in your review. If you could provide us with your order number or get in touch with our customer service team, we’ll be able to check the delivery status and help you resolve the issue as soon as possible.
Kind regards,
The HSN Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look