HSN - We Are Nutrition! Reviews 

142,683
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The product quality is excellent! HSN dietary supplements are top-tier — well-formulated, high-quality, and they deliver exactly as expected. The smartest way to shop is to wait for the biggest disc... See more

Rated 4 out of 5 stars

Good prices, fast checkout BUT the offer to buy from a list of products does not warn "1 item only" so I spent like 15 minutes trying to return to the offer without success. Please add this warning to... See more

Rated 5 out of 5 stars

It is the first time I gave used the company and I am very happy with the service. the delivery process was quick and efficient, was always kept informed about the status and my order was received wit... See more

Rated 5 out of 5 stars

fast delivery, fair prices, so far only tried 1 of the 3 products, but quality seemed good and flavour was enjoyable. Wish there were less unknown ingredients, but i realise without it, flavours are... See more

Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Health Food Store
  4. Natural Foods Store
  5. Sports Nutrition Store

About HSN - We Are Nutrition!

Written by the company

En HSN desarrollamos, fabricamos y te llevamos directamente a casa los mejores productos del mercado de la nutrición, la suplementación deportiva, la nutracéutica y la alimentación saludable. Nuestra razón es apoyarte en tus objetivos deportivos y de llevar una vida sana.

Para ello contamos con un experto equipo de I+D+i, formado por nutricionistas, dietistas, farmacéuticos y expertos en preparación física. Tras el desarrollo, la fábrica HSN se encarga de producir los productos, contando con los máximos estándares y certificados de calidad y seguridad: GMP, HACCP/APPCC, GWP, Clasificación de Partículas ISO8, Humedad Controlada. Además del IFS Food, estándar de calidad internacional más exigente aplicado a los fabricantes de productos alimenticios, logrado en 2021 y renovado en 2022; y siendo la primera marca en España de nutrición deportiva y alimentación saludable con fabricación propia en conseguirlo para todo su proceso productivo.

Y al ser desarrolladores y fabricantes, nuestra filosofía se enmarca dentro del End to End, controlando todo el proceso de desarrollo, fabricación y venta del producto directamente al cliente final en nuestra tienda online, evitando intermediarios; y Right Price, con el que aseguramos el precio más bajo del mercado a nuestros clientes, al no existir el incremento de precio de la intermediación.

Tenemos 7 líneas de producto: SportSeries, FoodSeries, RawSeries, FlavourSeries, EssentialSeries, BioSeries y KetoSeries. Todas ellas abarcan nutrición deportiva, alimentación saludable, productos raw, saborizantes para whey protein, proteínas vegetales y bebidas deportivas, complementos naturales para la salud y el bienestar, productos bio y complementos para aquellas personas que siguen una dieta cetogénica o keto.

HSN We are nutrition!

Written by the company

Nº1 en Nutrición Deportiva y Alimentación Saludable
Complementos alimenticios y nutrición saludable con los estándares de calidad más óptimos al precio más justo.

¡Envíos rápidos!

Envíos super rápidos en 24/48 horas

Envíos super rápidos en 24/48 horas
Haz tu pedido ya y recíbelo en casa en 24/48 horas. ¡La mejor nutrición a tu alcance!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

143K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(142,683)

58,746 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

After being a loyal customer for a…

After being a loyal customer for a couple of years and spending around €500-€1000 without a single issue, my recent experience was a disaster. I received two consecutive orders with damaged items. I let the first one slide because the damage was minimal, but the second parcel arrived with the exact same defect.
Instead of taking responsibility for their obvious packaging flaw, customer service stubbornly accused me of damaging the product myself with a box cutter (I carefully used scissors, as always). To add insult to injury, they offered me a pitiful €2 "gift" for my next order. There won't be a next order. Losing €40 of product with zero customer support or recourse is absolutely unacceptable.

There are plenty of other supplement brands out there. Don't waste your money supporting these crooks.

July 7, 2026
Unprompted review
HSN - We Are Nutrition! logo

Reply from HSN - We Are Nutrition!

Hello Kevin.
We have already addressed this very issue in your previous review.
We are sorry that you do not agree with the conclusions of the review carried out. As we have indicated, we have analysed the available information.
If you would like to provide any further information for our review, please continue the conversation via ticket #1475631, where we will be happy to assist you.
Kind regards.
The HSN Team

Rated 1 out of 5 stars
HSN - We Are Nutrition! logo

Reply from HSN - We Are Nutrition!

Olá, Nuno.
Obrigado por partilhares a tua opinião.
Analisámos o teu caso e não temos registo de qualquer incidência pendente neste momento.
O teu pedido foi atendido e resolvido através do ticket n.º 1473400, onde te foram fornecidas as informações necessárias para dar resposta ao teu pedido.
Se precisares de mais esclarecimentos, teremos todo o gosto em ajudar-te.
Cumprimentos,
Equipa HSN

Rated 1 out of 5 stars

After one week

After one week , still i have not received my order, thats bad .never buy again

July 6, 2026
Unprompted review
HSN - We Are Nutrition! logo

Reply from HSN - We Are Nutrition!

Hello Amir.
Thank you for sharing your feedback.
We’re sorry for the inconvenience caused and that your experience wasn’t what you’d hoped for.
We’d like to look into what happened with your order, but we’re unable to trace it using the information in your review. If you could provide us with your order number or get in touch with our customer service team, we’ll be able to check the delivery status and help you resolve the issue as soon as possible.
Kind regards,
The HSN Team

Rated 3 out of 5 stars

Products fine, one product with short expiration date

All ordered products were fine,but as I got a deal to take one product for an additional 0,50€, and I choose the HSN coconut cream, and unfortunately I got a product with a short expiration date. B.B. on the product is 04.07.2026. Taking into account that my delivery came a week before that, it just made my experience worse, for a product your site recommended to take.

June 25, 2026
HSN - We Are Nutrition! logo

Reply from HSN - We Are Nutrition!

Hello Robert.
Thank you for your comment.
We have reviewed your case and would like to clarify that the best-before date for each product is always stated on the product page on our website, so that you can check it before making your purchase.
Regarding the “Offer” you mention, this relates to the shaker purchased for €0.50. The coconut cream product was included as a free gift as part of the order promotion.
You can also check all this information in your customer account, under the “My Orders” section, where the products included in the order and the applicable terms and conditions are detailed.
Kind regards,
The HSN Team

Rated 1 out of 5 stars

thex excluded my country from the list they ship to

I've ordered from them few months ago, I really loved their products, so I've bought a 3years saving plan, then they suddenly decided to exclude my country (Hungary) from their shipping locations without any prior notice, and according to their support, there is no plan to include again in the near future

May 12, 2026
Unprompted review
HSN - We Are Nutrition! logo

Reply from HSN - We Are Nutrition!

Hello József.
We are very sorry for any inconvenience this situation may have caused you. In cases like this, the availability of deliveries to certain countries may be affected by changes to logistics operations or transport service conditions, which may result in adjustments to delivery areas.
We fully understand your frustration. If you wish, you can contact our customer service team so they can review your specific case and look at the available options.
Kind regards,
The HSN Team

Rated 5 out of 5 stars

I usually do not do this

Great service, fast delivery and even better products at great prices. have spent over 500€ there and will continue spending my money.

July 2, 2026
Rated 1 out of 5 stars

The worst delivery

Honestly I love Hsn products price range quality all good I have no complaints about this, the problem is always the lack of quality in the delivery service, I live in the canary’s island and I been a client over 4 years with weekly use of the service and every time I have to “hope” to get my item.
I’m about 8/10 time losing month to get a package, once they said it was delivered and it was me not at the place (turn out after 1 month of this game my package was missing) the best part they send me again the pack with a new order, and when arrived it was clearly my old pack all taped around (seriously..)
Again few months later another order missing in the delivery..
After 4 year and using the same place come on.. I even have the number of the delivery guy now and he always call me to check (but still they pack never arrive in time)
And again multiple time delay on delay.
Last order done it on the 17/05 ( got the message your package is been delivered to been collected)
Today 3/07/2026 my pack is still not arrived…
Open a ticket few days ago and got a message your package is been collected on the 30/05 … now then I have to wait another 1/2 weeks .. is this how clients are treated? Got my money quick and never see my product on time or when you decide to deliver? I pay also the yearly fee to get “extra “ care and that’s is the best you get.
30 days to get a package 📦 great … if is not lost somewhere of course.
The worst is the communication with the main company 1 ticket and they close the case .. 👏
Extra ? They send me a track link 🔗 which never works .. what a joke seriously..
and here my track link as I have nothing to hide at this review !!!!
number #209773393

July 3, 2026
Unprompted review
HSN - We Are Nutrition! logo

Reply from HSN - We Are Nutrition!

Hello, Dave.

Thank you for taking the time to share such a detailed review and, above all, for continuing to place your trust in our products over all these years. We are sorry to hear about the inconvenience you have experienced with the delivery of your orders.

Regarding order #209773393, the tracking information shows that the parcel has been collected by the courier. We understand what it means when delivery times take longer than expected, especially for shipments to the Canary Islands, where logistics can involve additional time and a certain degree of complexity in managing the transport.

We are currently still handling your case via ticket #1471664, where our team are in contact with the courier to provide you with a solution as soon as possible. To avoid duplication of effort and speed up the resolution, we would be grateful if you could post any updates or additional comments directly in that same ticket.

We are taking note of everything you have told us so that we can continue working to improve both communication and the traceability of shipments.

Kind regards,
The HSN Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look