Hughes Driver Training Reviews 

1,614
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 405 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff and driving instructors for being exceptionally patient, knowledgeable, and deeply encouraging throughout the entire training process. Many learners mention feeling remarkably relaxed, comfortable, and thoroughly prepared, which consistently helps them successfully pass their driving tests on the very first attempt. Some reviewers were not happy with administrative communication, noting frustrating issues regarding unfulfilled training hours or specific staff members. A few other people also felt that they encountered unprofessional behavior, unhelpful office responses, and felt entirely unsupported when unexpected complications arose during their courses.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as exceptionally helpful, patient, and... See more

User experience

Clients share positive opinions on user_experience, highlighting brilliant and flawless training from start... See more

Instructions

Reviewers highlight positive aspects of instructions, noting that trainers are very patient, knowledgeable,... See more

Service

Reviewers mention positive feedback about service, highlighting professional, supportive, and high-quality... See more

Customer service

Users describe positive interactions with customer service, highlighting that staff are amazingly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All the trainers and in-house examiners are great guys and have plenty of expierience between them, they won't waste your time and get straight into the training direct and firm with the teaching an... See more

Rated 5 out of 5 stars

I recently passed my HGV test with Hughes Driver Training in Newbury. I came here on the back of a bad experience with a previous HGV training company. Coming here and training with Derek was a bre... See more

Rated 5 out of 5 stars

The whole experience from meeting Neal to passing was flawless, Neal took every oprtunity to guide me in a way that stuck in my head and made me feel so comfortable and confident. He's a credit to HDT... See more

Rated 5 out of 5 stars

Had richard from coleshill birmingham branch. Couldnt ask for a better instructor. Taught me everything i needed to know even with having to swap trucks half way through learning been a pleasure to wo... See more


Company details

  1. Driving School

Written by the company

Hughes Driver Training is a specialist in HGV/LGV, CPC, PSV and PCV Driver Training nationwide. Established 1989 our family run organisation are always happy to help you towards achieving your goals, call 0800 1777 447.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,614)

398 reviews in the last 12 months

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Rated 5 out of 5 stars

Class 1 pass with Richard and Mark

My instructor Richard at hughes was extremely attentive and guided me to pass my class 1 test in under 2 weeks. Another instructor Mark also helped me throughout the process. The standard of teaching is second to none.

June 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Hughes Leeds

Hughes Leeds, I cannot recommend this company highly enough.

From the very beginning, every member of staff was supportive, encouraging, and genuinely invested in helping me succeed. As a woman entering what is still often seen as a male-dominated industry, I was a little nervous at first, but I was treated with nothing but respect, kindness, and encouragement throughout my training.

A special thank you goes to my instructor, Paul. He was absolutely outstanding. His patience, professionalism, and calm approach made all the difference. No matter how many questions I asked, he always took the time to explain things clearly and made sure I felt confident behind the wheel. He genuinely cared about my progress and never stopped encouraging me, even on the days when I doubted myself.

Passing my Class 1 licence would not have been possible without the support, dedication, and belief that Paul and the entire team showed me. They didn’t just teach me how to pass a test, they helped me build confidence in myself and my abilities.

Thank you all for your hard work, support, and encouragement. I will always be grateful for everything you have done for me, and I would wholeheartedly recommend this company to anyone looking for professional, supportive, and high-quality driver training.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Great people, friendly and helpful! Nick was very helpful and couldn’t have passed without him! And a top lad!

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Training and experience

I trained with mark and Keith for my practical training and they both were absolutely brilliant, they both trained me really well and helped when I found things difficult and helped me work my way through it and explained everything so well and I can’t thank them enough for helping me. I also trained with nick on my cpc who did such a good job in going through everything and explaining it all and helped when I was nervous about the test but I passed and again can’t thank him enough. I’d definitely recommend Hugh’s and all the trainers at Northampton they’re brilliant people!

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic instructors

I passed my test today. It wouldn’t have been possible without proper preparation from the trainers in Northampton. A very professional team – I highly recommend them.

June 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Passed my C+E practical driving test…

Passed my C+E practical driving test today through Hughes and can genuinely say from start to finish everyone I’ve dealt with has been amazingly professional and super helpful with every query, every question and every communication I’ve had with them. They have been on hand at all times to guide me through the lengthy but thorough process and I honestly cannot thank them enough team enough. Of course I need to give a very very special thanks to Heidi, my instructor who has been incredible from day 1 of the training. Incredibly knowledgeable and absolutely spot on with every part of the practical instruction. She doesn’t miss a thing and will not let up if something needs work. Her professionalism, patience, and solid training technique is what got me through and the confidence she inspires is worth every penny! Once again… thank you thank you thank you Heidi… you’re a total legend and will never forget the skills you’ve drilled into me I will always use in my new career!! ⭐️⭐️⭐️⭐️⭐️

June 17, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam

I had a very disappointing experience with this company. During my training, their truck broke down for two days, which caused significant delays. Despite this not being my fault, those days were counted as part of my training.

When I asked for the lost training time to be rescheduled, I was told I would need to pay additional money. This was not what had been agreed beforehand. After initially agreeing to certain arrangements, the company later changed its position and asked for more payment.

I feel this was unfair and unprofessional. I would advise others to clarify all terms in writing before booking training with this company.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Steve was class for my Class 1 HGV…

Steve instructed me on the Class 1 HGV training in Plymouth and I had the best time! I was initially worried about the size of the vehicle but Steve’s attitude with me really made me feel comfortable and his confidence in himself and his past experiences really made for an exceptionally positive experience and understanding relationship to help me feel better and learn in an environment where I could be more confident.
Thank you so much for helping me achieve this life long goal. Simon helped me on my first day in a similar fashion and Jake was very helpful and responsive to emails - so thank you to the whole team at Hughes Driver Training! I’d highly recommend these guys to anyone considering doing any driver training. I loved it!

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing all round experience.

I picked Hughes to do my class 1. best choice I ever made. from start to finish a great experience. chatting with the instructors in the morning asking any questions you like always answered in a good informed way. nice clean trucks provided. attention to detail from instructor was 10/10. I had the pleasure of spending the week with KEITH. a well humoured gentleman, expert knowledge and guidance. very relaxed and professional. made learning and practising in the truck a breeze with pointers rnat just felt like talking to a mate.

Zara the fearless leader in Northampton was also exceptional, she took me out on my last day and to my test. again so well informed and an amazing attitude and love for the job.

A really good team and experience. cannot recommend enough. 10/10 100% amazing.

May 12, 2026
Unprompted review
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Rated 5 out of 5 stars

At the age of 20 I wanted a new career…

At the age of 20 I wanted a new career path to go down, at first I was nervous about doing my class 1, after meeting Darren on the first day he helped me understand that there was nothing at all to worry about, training with Darren through the week he really help me overcome all of the nerves and guided me to passing my class 1 lorry license, thank you Darren and the team at HDT, very much appreciated 👍

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

I really enjoyed the training

I really enjoyed the training experience, Richard was really helpful and taught me well with clear instructions. Got me to pass 1st time with confidence. Absolutely incredible experience and everyone was kind, supportive and helpful.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience, very knowledgeable set of teachers. I got to spend time with Richard, Darren & Mark each on the road and without a doubt I can say they know what they’re doing and teaching. The guys a patient and make sure you’re comfortable while learning and give you the feedback you need to hear. 100% will recommend Hughes driving to anyone. Big thank you to my main teacher Richard, amazing instructor.

June 8, 2026
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Rated 5 out of 5 stars

AMAZING INSTRUCTORS

THE PEOPLE WERE SO COMFORTING AND HELPFUL. TIM, MY INSTRUCTOR, WAS VERY DIRECT BUT STILL MADE ME FEEL AT EASE AND COMFORTABLE. I CAN HIGHLY RECOMMEND THEM TO ANY NEW POTENTIAL DRIVERS.

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Best training about!

Was with Calvin all through my training, excellent bloke. No faults. Amazing trainer.
All the other lads are very kind and respectful and can have a good laugh.
Couldn’t be happier with my results thanks to the team!
Would highly recommend 👍🏻

June 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Very easy all the way through…

Very easy all the way through absolutely no hassle with booking different stages of the journey just answer the phone and they sort everything out. The staff are very friendly and easy to laugh with but also be serious when needed to be I would 1000% recommend Hughes for any one wanting to get their license no matter which one it is

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great place for HGV learners.

I had a great experience with HDT leeds and successfully passed my C+E licence. A special thank you to Paul, who helped me a lot throughout my training. His teaching style, patience, and professional approach gave me the confidence I needed to pass. I’m very grateful for all his support. Thank you HDT.

May 29, 2026
Unprompted review

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