Hughes Driver Training Reviews 

1,614
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 405 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff and driving instructors for being exceptionally patient, knowledgeable, and deeply encouraging throughout the entire training process. Many learners mention feeling remarkably relaxed, comfortable, and thoroughly prepared, which consistently helps them successfully pass their driving tests on the very first attempt. Some reviewers were not happy with administrative communication, noting frustrating issues regarding unfulfilled training hours or specific staff members. A few other people also felt that they encountered unprofessional behavior, unhelpful office responses, and felt entirely unsupported when unexpected complications arose during their courses.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as exceptionally helpful, patient, and... See more

User experience

Clients share positive opinions on user_experience, highlighting brilliant and flawless training from start... See more

Instructions

Reviewers highlight positive aspects of instructions, noting that trainers are very patient, knowledgeable,... See more

Service

Reviewers mention positive feedback about service, highlighting professional, supportive, and high-quality... See more

Customer service

Users describe positive interactions with customer service, highlighting that staff are amazingly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All the trainers and in-house examiners are great guys and have plenty of expierience between them, they won't waste your time and get straight into the training direct and firm with the teaching an... See more

Rated 5 out of 5 stars

I recently passed my HGV test with Hughes Driver Training in Newbury. I came here on the back of a bad experience with a previous HGV training company. Coming here and training with Derek was a bre... See more

Rated 5 out of 5 stars

The whole experience from meeting Neal to passing was flawless, Neal took every oprtunity to guide me in a way that stuck in my head and made me feel so comfortable and confident. He's a credit to HDT... See more

Rated 5 out of 5 stars

Had richard from coleshill birmingham branch. Couldnt ask for a better instructor. Taught me everything i needed to know even with having to swap trucks half way through learning been a pleasure to wo... See more


Company details

  1. Driving School

Written by the company

Hughes Driver Training is a specialist in HGV/LGV, CPC, PSV and PCV Driver Training nationwide. Established 1989 our family run organisation are always happy to help you towards achieving your goals, call 0800 1777 447.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,614)

398 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience from the team at…

Great experience from the team at Hughes, will take a real personal approach to your mentoring journey. They will tailor to what suits you best and help you succeed. Highly recommend and a massive thank you to Paul and Dan for guiding me every step of the way!

July 2, 2026
Unprompted review
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Rated 4 out of 5 stars

A good experience

A good experience. The trainers were incredibly helpful. The only thing I would change is staying with the same instructor throughout the entire process, but that was out of the manager's control. But nonetheless, I got to meet everyone at Northampton. Thank you HGT and Zara, Mark, Heidi, and especially Keith and Nick.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding

My driving instructor made me feel comfortable from the offset, by giving the right advice, that he may have done on so many previous occasions, Keith is friendly, chatty and very knowledgeable, with his communication and instructions, Keith only raised his voice, once, as he is softly spoken, on me making the same stupid mistake, time after time,
I would highly recommend Hughes, HGV driver training, while they have such competent instructors
Kevin Bithell

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

I would like to say that im really…

I would like to say that im really pleased with the experience Hughes Driver Training and especially with a wonderful instructor like Nick that just learning a little more fun then usual so big thank you to Him

July 1, 2026
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Rated 5 out of 5 stars

Just passed my Class 1 Driving Training…

Just passed my Class 1 Driving Training and Test through, Hughes Driver Training. My training hours were short due to work commitments, but I was very lucky to do my training with, Eamonn. He was a fantastic teacher! Very good at keeping things calm and straightforward. Nothing was over complicated. Thanks to him I was able to pass both my tests first time. Thanks Eamonn!

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Massive thanks to Nigel at Hughes…

Massive thanks to Nigel at Hughes Driver Training in Thurmaston, Leicester! There's a reason so many people highly recommend the instructors here, and Nigel is a perfect example of why.
​He is an absolute professional—strict when he needs to be, but always fair. He doesn't just teach you how to get through the test; he holds you to a high standard and teaches you how to actually manage a Class 1 vehicle safely and professionally in the real world. Thanks to his discipline, thorough coaching, and great situational awareness tips, I passed my C+E practical test with complete confidence.
​If you want training that genuinely prepares you for a career on the road, look no further than Nigel and the team!

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Proper Job

Proper Job. Thanks to Steve in Plymouth who I have to say, was absolutely fantastic.
Patient, friendly, knowledgeable and taught me in a way that made sense.
The proof is in the pudding. Passed with no minors!
I’ll be booking with Steve again. Hopefully get my wife to do her HGV.

Cheers, Jase

June 26, 2026
Unprompted review
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Rated 5 out of 5 stars

I had a great experience learning to…

I had a great experience learning to drive trucks with Neil Ball from Hughes driver training Leicester. He is an excellent instructor and teacher who made every lesson enjoyable and easy to understand. Neil was always patient, professional, and supportive, which helped build my confidence behind the wheel.
What I appreciated most was how he made the lessons fun while still ensuring I learned everything I needed to know. His clear explanations and positive attitude made a big difference, and I always looked forward to my driving lessons.
I would highly recommend Neil Ball to anyone looking for a knowledgeable, friendly, and dedicated truck driving instructor. Thank you, Neil, for making the learning experience both enjoyable and successful
And I PASSED WITH ZERO FAULTS

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

Northampton Branch

I did all of my C+E Training at the Northampton branch including my CPC Mod 4 and it was a great experience from top to bottom. I had most of my training with Kieth but I also had one day with Nick before my test and for my CPC Mod 4 and one day with Mark too for my reversing test, all absolutely top blokes. Full of experience to pass on and some great chat to be had at the same time whilst making the learning simple to follow and process. If you apply yourself and put 100% into what they are teaching you and also learning from the feedback they give, then you’ll have no worries at all.

I passed first time on my practical test and my CPC Mod 4 and I couldn’t have had better instructors to help me in doing that. All of the instructors at Northampton are a credit to the company and if you’re thinking about going ahead in gaining your HGV licence then I couldn’t recommend anyone more than Hughes Driver Training in Northampton.

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Big thanks to Hughes Driver training

Big thanks to Hughes Driver training Leeds helping me pass my Class 1 had the best instructor and passed first time. Instructor was spot on with everything made it very clear of what’s expected and how to achieve it. Would most definitely recommend to anyone who wants to do their Class 1 or Class 2.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

D1 Minibus Training

The course I completed for D1 minibus was extremely helpful and allowed me to pass. My instructor, Adrian, was knowledgeable and helpful and gave me some really helpful tips to ensure I passed my test. He was clear in his instructions and when I made a mistake, explained what I should have done to ensure I knew why. Thank you all for your help and training.

June 19, 2026
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Rated 5 out of 5 stars

Steve - Plymouth

My instructor was Steve - Plymouth.
Whilst I'm a confident car driver, I was unsure how I'd feel driving a Cat 2 lorry, but my experience was really positive.

Steve was patient, relaxed and had a great teaching style that put me at ease. No question was answered as though the answer was obvious, there was no condescension and I always felt comfortable. Going into my test I had confidence I could pass it and that Steve had taught me everything I needed to know.

Based on my experience, I recommend Steve at Hughes Driver Training (Plymouth).

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Hughes Driver Training Durham

Hughes Driver Training Durham.
Can’t recommend these guys enough. I had Eamon from the Durham site train me all week and he couldn’t have made me feel more comfortable and confident with driving for my Class 1 licence. Passed the 3 tests first time with confidence, all thanks to Eamon and the team.

June 19, 2026
Unprompted review

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