Hulu Reviews 

3,275
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 454 reviews, most reviewers were let down by their experience overall. Consumers frequently complain that the application constantly freezes, crashes, and buffers during playback, making it difficult to watch programs smoothly. People feel that the subscription fees are completely unreasonable and are continuously compounded by an excessive and intrusive amount of commercials. Customers also experience extremely frustrating technical bugs, such as annoying sound delays and unexpected account logouts during crucial moments. Though some reviewers are happy with the platform because it offers a great variety of favorite shows. Some people also mention that the service provides access to specific channels and popular programs they genuinely like watching despite the flaws.

What people talk about most

Service

Consumers find service to be negative, heavily criticizing the platform for constant buffering, video errors,... See more

User experience

Reviewers mention negative feedback about user experience, highlighting constant technical bugs, frequent app... See more

Price

Users describe widespread frustration with escalating subscription costs and continuous price increases while... See more

Application

Clients share negative opinions on app, expressing deep frustration with constant buffering, freezing issues,... See more

Subscription

People report negative experiences with subscription, frequently citing high and unexpected costs alongside... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Too many buffers, constantly going to we’ve encountered a problem. But worse than the constant ads is the constant ads in Spanish. We live in an English speaking country so if I have to watch commerci... See more

Rated 1 out of 5 stars

Hulu owes me a refund of $90.87. Hulu refuses to resolve this matter. Despite my numerous attempts to resolve the matter ( including contacting their legal department), I have still not received my... See more

Rated 1 out of 5 stars

So I can watch an episode of anything on Netflix and get maybe one commercial in it. I watch one hour show on Hulu and I have so far seen seven commercials that's been a minute and a half long. And no... See more

Rated 1 out of 5 stars

Hulu, as a streaming service, is absolute garbage. I'm lucky because my phone company pays for it on my behalf, but it's essentially unwatchable and, no, it's not my internet. I have 1 gig per second... See more


Company details

  1. TV store
  2. Electronics Store
  3. Movie Rental Store
  4. Movie Streaming Service

Information provided by various external sources

Hulu.com is a free online video service that offers hit TV shows including Family Guy, 30 Rock, and the Daily Show with Jon Stewart, etc. Our extensive library also includes blockbuster movies like In the Line of Fire. Start watching now. No registration or downloads required.


Contact info

1.2

Bad

TrustScore 1 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.2

All reviews

(3,275)

445 reviews in the last 12 months

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Rated 1 out of 5 stars

You might as well pirate

Worst streaming site ever!!!!! constant unfixable bugs that prevent your content from playing. honestly so embarrassing that this is a major streaming service and you can't even play the content. with the amount of errors that you have to work around, you'd be better off just pirating your show on a different website. error code RUNUNK13 nonstop. DO BETTER.

April 24, 2026
Unprompted review
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Rated 1 out of 5 stars

Signed up for one month the cancelled…

Signed up for one month the cancelled days before the renewal date/charge. Took a screenshot of my cancellation confirmation. I still got charged! This platform has been confusing, unhelpful, and now doing what I’m afraid they’re doing to others - charging even after cancelling. They deserve to be sued. What a waste of my time to deal with this.

April 24, 2026
Unprompted review
Rated 1 out of 5 stars

Questionable business practices

I have had the legacy Verizon Disney Bundle which includes Hulu for many years. I pay an additional $6 each month for no ads. A few months ago my Hulu became flooded with ads, it wasn’t watchable. After many rounds with customer service they said the only was to fix was to cancel my current plan with Verizon and re-enroll and everything would go back to normal. The same $6 each month. They pulled a fast one on me.. it is now an additional $20 per month with no notification of increase. They said they changed the way they handle the no ad add in with Verizon packages. I cancelled, a lot more streaming options offering better value than Hulu.

April 23, 2026
Unprompted review
Rated 1 out of 5 stars

Too many buffers

Too many buffers, constantly going to we’ve encountered a problem. But worse than the constant ads is the constant ads in Spanish. We live in an English speaking country so if I have to watch commercials I should be able to hear it in the language of this country. If I’m in Spain then I expect Spanish speaking channels. There are channels devoted to the Hispanic culture play the commercials there.

April 22, 2026
Unprompted review
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Rated 2 out of 5 stars

The extensive ads destroy any hope of…

The extensive ads destroy any hope of enjoying a show or movie. The service is not worth the extreme cost. The limited content is subpar considering the price paid. The content is mostly littered with profanity. The "recommendations" are a joke...pushing content I've already marked as "unliked". Makes no sense. There are stationary ads that take up 75% of the content pages. I am American and have no use of non English content which seems to be nearly half of what is presented. I've not experienced any playback issues.

April 21, 2026
Unprompted review
Rated 1 out of 5 stars

Worst quality, Most ads

Of all the streaming services Hulu is the only one I have issues with. For years there have been issues with the sound not being on time with the characters moving their lips and I am a chronic series watcher, after watching a series and then restarting it, it doesn’t restart the episodes from the start. Every single episode starts at the last minute and you have to click the start over button and then you have a 50% chance of being forced to watch an entire episode where the sound lags behind the scene. I pretty much just use Netflix and peacock because I never have these issues. Hulu also has the most amount of ads and they are all pharmaceutical ads. It’s annoying paying money to have these issues that could easily be fixed seeing as Hulu is the only service with them. I pray always sunny in Philadelphia transfers to Netflix so I can cancel Hulu

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible performance

Terrible performance - always freezing anytime the subject matter changes - like transitioning to a commercial. Of all of the streaming services I subscribe to, Hulu is by far the absolute worst - not because of their channel lineup, but because their app is absolutely horrible and has been for a long time. Why Hulu refuses to fix their garbage app is positively aggravating and the epitome of incompetence and arrogance - they have no problem increasing the cost but fixing their garbage app.... not even a concern... The moment another streaming service can offer a similar channel lineup for live TV, I am so done with Hulu.... so done.

April 18, 2026
Unprompted review
Rated 1 out of 5 stars

Hulu sucks

Hulu sucks. I pay a fortune every month to include ad-free and recording capabilities. The ad-free gives almost no shows that fall into the category. And the recording feature ( which once a show is recorded, enables you to forward through the ads) almost never works. Constant errors. Constant missed shows. No support. They get you to pay an exorbitant amount of money, only to still have to stream normally and watch all the ads.

April 18, 2026
Unprompted review
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Rated 3 out of 5 stars

Failed attempt to replace Xfinity

I wanted to ditch Xfinity because they keep raising my price to absurd levels. I gave Hulu Live TV a try. But the playback was so slow even after rebooting router, resetting router, signing in and out, that I canceled asap. I was really hopeful because the channel lineup is great. The navigation didn’t seem super but I think it would have been good enough. But the glitchy playback was a deal breaker and the fact I paid for no ads and still got them on live tv didn’t make sense. Guess I’ll try YouTube TV. I was sop hopeful, too!

April 17, 2026
Unprompted review
Rated 2 out of 5 stars

Hulu continues to push shows I hate.

I resent Hulu, but it has shows I really enjoy. What I resent is their illusion of "dislike". No matter how many times I click Dislike I am still presented with these shows when I log in before my "continue watching". I am promised "We will use this to improve your recommendations" I am still shown other shows in the same series, such as ABC and NBC news. Most platforms do not even offer this choice. But if I am allowed to click "Dislike", I never want to see it again.
Disney, I hate you. Hulu, I resent you. Fox, you are hypocrites. As soon as I finish buying every season of Bob's Burgers, I am leaving Hulu.

April 16, 2026
Unprompted review
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Rated 1 out of 5 stars

I don't appreciate the price being $12…

I don't appreciate the price being $12 a month. For the basic plan, and they don't even have complete seasons of the shows. I like to watch who wants to start watching a show a TV show and not be able to see every episode of the season. That's stupid.

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

I wondered if it was just me

I wondered if it was just me, or if others were experiencing the same issues. I am at my last straw with the constant buffering I am dealing with while using Hulu. I tried all the troubleshooting steps that were suggested and it hasn’t gotten any better. Then, Hulu has the audacity to blame my WiFi? But here’s the thing, I was visiting a friend who also subscribes to Hulu and her service does the same thing.
YouTubeTV was offering three weeks of free service so I subscribed. Guess what? No buffering and it offers more channels that I like. I suspended our Hulu service (not cancelled) to give YouTubeTV a try for a few months. Maybe I will come back and see if its any better

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

constantly glitching freezing app won't…

constantly glitching freezing app won't load very expensive way way too many commercials, interrupting the flow of the shows
I've canceled the service and recommend everybody else to do the same and stop lining the pockets of people that don't care about service or providing value

April 12, 2026
Unprompted review
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Rated 1 out of 5 stars

My big problem is the same as several…

My big problem is the same as several other comments. The buffering and smooth delivery. Biggest complaint is that I like to record programs, recording starts 1.5 to 2 minutes before the show and cuts off 2-2.5 minutes before the show ends. I tried Sling but found it hard to find channels and shows. Tried Disney+ Hulu bundle only to discover that Hulu on Disney+ doesn’t include live streaming. So I may try Fubo again. Big issue here is that Disney owns most of the streaming platforms and provides the same crappy service across them, mainly no live feeds. I hate to say it but may have to go back to cable or Direct TV to get the service I want.

April 7, 2026
Unprompted review
Rated 1 out of 5 stars

Their audio/video playback is terrible

Their audio/video playback is terrible. It'll work for 15 minutes on any of my screens and then will be off the rest of the time.
I quit watching Hulu and am about to unsubscribe.

I can find other places to watch nearly everything I watch on Hulu.

April 7, 2026
Unprompted review
Rated 2 out of 5 stars

If the black screen glitch every other…

If the black screen glitch every other episode playing could be fixed for this screaming site, it would be perfect. Also, having to delete your watch history for everything you watched so it doesn't replay to the end would be nice too.

April 6, 2026
Unprompted review

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