Hulu Reviews 

3,273
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 454 reviews, most reviewers were let down by their experience overall. Users frequently complain that the application constantly crashes, freezes, and suffers from heavy buffering issues that ruin viewing sessions. Customers also mention that navigating the cumbersome menu is frustrating due to continuous technical bugs and lagging audio. Consumers find subscription prices too high, especially considering the overwhelming amount of commercials interrupting programs. Some reviewers were happy with the content, noting that the streaming service features a good variety of favorite shows to watch. A few people also mentioned that despite the heavy advertising and frequent interruptions, the available programs can occasionally provide entertainment.

What people talk about most

Service

Consumers find service to be negative, heavily criticizing the platform for constant buffering, video errors,... See more

User experience

Reviewers mention negative feedback about user experience, highlighting constant technical bugs, frequent app... See more

Price

Users describe widespread frustration with escalating subscription costs and continuous price increases while... See more

Application

Clients share negative opinions on app, expressing deep frustration with constant buffering, freezing issues,... See more

Subscription

People report negative experiences with subscription, frequently citing high and unexpected costs alongside... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Too many buffers, constantly going to we’ve encountered a problem. But worse than the constant ads is the constant ads in Spanish. We live in an English speaking country so if I have to watch commerci... See more

Rated 1 out of 5 stars

Hulu owes me a refund of $90.87. Hulu refuses to resolve this matter. Despite my numerous attempts to resolve the matter ( including contacting their legal department), I have still not received my... See more

Rated 1 out of 5 stars

So I can watch an episode of anything on Netflix and get maybe one commercial in it. I watch one hour show on Hulu and I have so far seen seven commercials that's been a minute and a half long. And no... See more

Rated 1 out of 5 stars

Hulu, as a streaming service, is absolute garbage. I'm lucky because my phone company pays for it on my behalf, but it's essentially unwatchable and, no, it's not my internet. I have 1 gig per second... See more


Company details

  1. TV store
  2. Electronics Store
  3. Movie Rental Store
  4. Movie Streaming Service

Information provided by various external sources

Hulu.com is a free online video service that offers hit TV shows including Family Guy, 30 Rock, and the Daily Show with Jon Stewart, etc. Our extensive library also includes blockbuster movies like In the Line of Fire. Start watching now. No registration or downloads required.


Contact info

1.2

Bad

TrustScore 1 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.2

All reviews

(3,273)

445 reviews in the last 12 months

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Rated 1 out of 5 stars

I'd give zero stars if I could

I'd give zero stars if I could. The interface is not at all user friendly. Why aren't my items at the top ready to go? I have to search through tons of irrelevant content to find my shows or go all the way over and down to "my stuff". These should be front and center. If I want to look further, I will. If these platforms want to stay in business, take after the netflix easy design, with the extensive library you have and don't outprice people. It's really not a hard concept. If I didn't have Hulu included, I'd never pay for it.

April 3, 2026
Unprompted review
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Rated 1 out of 5 stars

I wish I could give it lower

I wish I could give it lower. Their app is a piece of trash. It regularly freezes in the middle of ads and has literally (on multiple occassions) forced my Roku to shut down and restart. Tonight I am currently on my fourth reopening of the app to watch the show I want because of the ad freezes.

April 3, 2026
Unprompted review
Rated 1 out of 5 stars

Hulu is not a trustworthy app and…

Hulu is not a trustworthy app and company. I have paid to be a premium subscriber over a year now and had recently on a first time since ive had this service that for a ungodly reason my bank account was hacked and had to be sent a new card how ever I asked for a extension to where my account was on hold for the payment. I was lied to being told that this matter was going to be solved and I was going to be helped however as well they had disagreed to do so. Therefore with these issues that I will be reporting them to the Better Business Bureau and will be going to and subscribing to Youtube Tv.

March 20, 2026
Unprompted review
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Rated 1 out of 5 stars

More commercials than TV shows

So I can watch an episode of anything on Netflix and get maybe one commercial in it. I watch one hour show on Hulu and I have so far seen seven commercials that's been a minute and a half long. And now they're going to charge us more money to watch commercials?!

March 30, 2026
Unprompted review
Rated 2 out of 5 stars

Besides constant glitches with error…

Besides constant glitches with error codes, lately the app does not open at all.
Only remedy is to completely delete app and then re-download, re-login etc.
Apple TV OS 26.4.
Don't understand why this app shows up with 3 stars on the App Store and is editors choice.
Besides constantly raising prices they do not seem to invest in personnel who can make this app work properly.
On one tech call I was told that HULU does not like "normal" internet router set ups with dynamic IPs. Supposedly HULU prefers a static IP. I did switch to that, however nothing has improved.

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

I had a very frustrating experience…

I had a very frustrating experience with Hulu’s customer service, specifically their escalation team.

I reached out regarding an unauthorized charge, expecting that the escalation process would help resolve the issue. Instead, I was met with a lack of accountability and no clear explanation of where the charge came from.

What made the situation worse was my interaction with a representative named Jonathan from the escalation team. His tone was dismissive and unhelpful, and it felt like my concerns were not taken seriously at all. As a customer dealing with a billing issue, this was extremely disappointing.

An escalation team should be there to resolve problems and support customers—not make the experience more frustrating. Hulu really needs to take escalation training seriously and ensure their representatives handle situations like this with professionalism and respect.

March 25, 2026
Unprompted review
Rated 1 out of 5 stars

The only reason Hulu gets one star is…

The only reason Hulu gets one star is because it eventually comes on. Hulu is AWFUL!!! take you awhile to jump to different channels and sometime you have to reload ( come out and then load up again) when you want to see another channel. Very user unfriendly. Hulu takes a long time to load. It’s so many things. 👎🏽👎🏽👎🏽

March 21, 2026
Unprompted review
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Rated 1 out of 5 stars

Ads. Ads MORE ADS.

Ads. Ads, MORE ADS. We pay a monthly fee only to watch a vile amount of ads. We were just streaming a new show and literally every 5 mins there are 2 mins of ads. SO UNENJOYABLE. I think Hulu is worse than the others but they're all so bad. I'm ready to cancel all my streaming because the whole entire purpose of streaming is so you can avoid regular TV nonsense. Not anymore. I'd rather save my money for a 2 or 3 hour movie at the theater that doesn't get interrupted every 5 mins. Just absolutely craziness.

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

BILLY MADISON

Don’t put a movie title on your OWN website if you want me to put a bad review. If I look up “Billy Madison where to watch” and Hulu shows up as a selected candidate… it is complete bull shit. I will accurately rate this show across HULU as advertised as I cannot watch the show that’s shown on HULU’s website. I appreciate you reading this. I won’t be using Hulu further upon this expierence.

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

Why are there so many ads?!

Why are there so many dang commercials?! The whole reason people don't pay for cable TV is because we don't want commercials interrupting the show, and we enjoy watching what we want. Every 5 minutes of a show, there's 2 minutes of commercials! Knock it off. The price to remove the commercials is absurd, not to mention it's nothing but buffering and disconnecting. It's not worth the price. I quit the option to remove commercials due to how terrible it is. I ditched Netflix and Amazon, this one is next on the list I suppose.

March 22, 2026
Unprompted review
Rated 1 out of 5 stars

No more AI.

Apparently Hulu is run by a pharmaceutical company and I am tired of seeing people shooting up on TV every 30 seconds and hearing about all these new medications that are making all my friends sick and suicidal so if that's what they're going to support I no longer want this channel. So I have been trying all day to log into my account to cancel my subscription and all they keep doing is trying to sell me more stuff I finally got a hold of a real life person after arguing with their I bought all day who is not helpful whatsoever and this person tells me that I cancel my subscription years ago LOL I've been watching it they've been taking out of my credit card every month but according to them I have no account so I had no choice but to tell my credit card not to pay them anymore that's the only way I can cancel this subscription. Maybe they need to hire some people who know what they're doing and get rid of this AI stuff everywhere I have to deal with AI is all confused and mixed up and nobody knows what's going on I don't know why they feel the need to use this apparently they're too cheap to pay somebody to do the job. I do not appreciate having to pay for the channel and then having nothing but commercials. This channel went downhill fast I used to love it it's all I would watch now I can't stand watching it more than a half an hour and I have to change the channel so there's no point in paying for it it's ridiculous! They know who I am to get my bill but they don't know who I am to cancel my prescription what a rip what a scam! I do not recommend this channel to anyone unless you're a hypochondriac

March 21, 2026
Unprompted review
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Rated 1 out of 5 stars

Hulu is not allowing me to pause or cancel my subscription

I have had Hulu for many years. Periodically I have to pause or cancel my subscription due to financial issues. So knowing that I have done it before with NO problem I am not having a problem. No where under my account does it say anything about my subscription other than the new rulings. There is no where for me to pause or cancel. I can only assume and I hate to do that, is that it is deliberately not shown under my account info so that I cannot cancel or pause it again! I guess my only recourse is to see if my bank will stop them from taking the monthly fee unless they finally get this message and someone contacts me.

March 18, 2026
Unprompted review
Rated 1 out of 5 stars

Hulu is a waste

Hulu is a waste. Constant buffering and signal drop off. I can quickly jump to Apple,Netflix or any other and they are flawless. Jumping back to Hulu and its still buffering. Another Disney product ruined by their ownership.Starwars,Marvel, etc. Disney used to be a benchmark quality.Far from it now. Do not enroll in Hulu or other Disney media.

March 18, 2026
Unprompted review
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Rated 1 out of 5 stars

Too high

It's time to do away with Hulu live do to the high monthly payment, I have never seen a subscription skyrocket like this smh

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

Top three worst streaming services

Top three worst streaming services. Interface for navigation is terrible. Most adds for terrible quality. I can help but they don’t seem to care.

It also ruins shows for us. We try to watch a new episode and it always skips to the end. At least 8 different shows now.

March 15, 2026
Unprompted review

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