I bought a Hunt 36 UD carbon spoke wheel set for a cycling holiday in the Dolomites and Swiss Alps. The wheels arrived promptly with Continental tyres fitted. They were delivered well packaged in good... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Hunt Bike Wheels exists because the wheels we wanted to ride weren’t readily available, so we assembled a team of talented, passionate riders with a wealth of industry experience, and set out to bring you the latest, most practical, forward-thinking technology in all things round. Our mission is to serve devoted riders with the highest performing products, backed by best-in-class rider support.
We've got your back
60 Days Ride & Return Policy | 3-Year Warranty
Contact info
8 Huffwood Trading Estate, RH13 8AU, Partridge Green, United Kingdom
- support@huntbikewheels.com
- www.huntbikewheels.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top quality product great spare parts…
Top quality product great spare parts availability-quick delivery
Its my 3rd wheelset from HUNT and would…
Its my 3rd wheelset from HUNT and would buy again. Top costumer service support!
Thank you from Sesimbra - Portugal
Good Products with Great Customer Service
I am very satisfied with the overall experience.
Hunt's attention and care don't stop after selling their products; they walk the talk and I'll definitely be returning to them in the future.
The day these arrived I crashed and…
The day these arrived I crashed and tore my thumb off. I've never had chance to use the wheels but the purchase experience was peachy
Excellent Wheels - Outstanding Service
I’ve bought from HUNT on a number of occasions over the last 6–8 years and have always been really impressed with both the quality of their wheels and the level of service they provide.
I recently purchased another wheelset and also had reason to engage with their customer care team regarding an older set of wheels. The support I received was absolutely top quality — responsive, helpful and genuinely focused on finding a good solution.
It’s refreshing to deal with a company that continues to look after its customers long after the initial purchase. My experiences with HUNT over the years have been consistently positive, and I wouldn’t hesitate to recommend them to anyone looking for a quality wheelset backed up by excellent customer service.
They made the purchase transaction very…
They made the purchase transaction very easy. Given I live here in Boulder I was able to go to the warehouse and pick them up. Within two weeks of owning them. I had an accident and one of the wheels was destroyed, they had me back up and running within a week. Great Service. And thus far I’m enjoying the wheels.
Hunt is a great company to buy from
Simple to use website; clear indication what rear wheel axle size as wheel frame width; Delivered on time and well packaged. Will use Hunt company again.
Great wheels and excellent customer…
Great wheels and excellent customer support!
I’ve tested the wheels so far on a gravel ultra race, and they performed flawlessly. No punctures, no issues whatsoever. The only thing to mention is that the freehub is quite loud – but personally, I don’t mind that.
I also accidentally ordered the wrong axle adapters due to my own mistake. The customer support team replied in less than 24 hours, quickly identified the issue, and kindly sent me the correct adapters as a gesture of goodwill. They came right in time for the Race 🙏🏼
Thank you very much for the fantastic support and Great Products.
Solid wheels and fast
Solid wheels and fast! I run 23mm tires and these wheels are perfect for them.
Have had multiple sets of wheels
Have had multiple sets of wheels. Support has been timely, respectful, and has always ended my issues with positive resolution. Generally good service, and communication are no longer an expectation as a buyer, but I feel encouraged when purchasing Hunt products. I will continue to purchase from Hunt in the future
A great customer service company
Im giving them a 5 star nit because of their wheels. But their customer service. I did have issues with my rear wheel, they got a replacement out to me real fast. Had issues with the second one as well. But they upgraded me to a better wheel set and got me back on the bike quickly. This new wheel set had been solid. So a 5 all around experience with this company
Was looking for replacement end caps…
Was looking for replacement end caps for discontinued wheels and coundn't find them on the website. After a quick chat I found the appropriate spare parts. Thanks folks!
Delivered what I wanted at an agreeable price
Delivered what I wanted at an agreeable fair price.
Had an issue ordering wrong free hub my fault.No problem to your support team who were most helpful.
Good products for the value, but poor customer support.
Long-time user and promoter of Hunt. The DTC price was appealing and the customer service used to be great. I had read some quality reviews, but me and my brother has not experienced this.
Recently I needed to contact the company to buy a new part for the wheel and ask a question. The attempt to contact Hunt was a uniquelly bad experience. There is no phone number and you have to schedule a call days ahead of time to get a simple question answered. The website says there is a live chat function during business hours, but it's clearly not staffed. I eventually got my need addressed, but it would have taken a human 2 minutes to answer the question and I had to pay shipping that I could have avoided by simply picking it up at their office close by.
Updated Sept 19. Hunt reached out directly and made the issue right and let me know that will action the feedback with the US team. Upstanding review because this is a gesture or good customer service.

Reply from Hunt Bike Wheels
So glad I finally purchased my Hunt…
So glad I finally purchased my Hunt Trailwides. Going from a Marin stock wheelset to these is like riding a different bike. Biggest improvement I have found to lighten up my bike and make it faster and climb better.
I received Fast shipping and had…
I received Fast shipping and had product quality satisfaction
greatnwheel light fast shippinh
Absolutely fantastic company and…
Absolutely fantastic company and absolute fantastic product
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







