Response after review
I ordered last weekend as I needed my order shipped fast. I have not heard anything back, and I tried to contact them by 3 times. Made a review here before I got a reply.
May 13, 2023
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.9
Average
72 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Extremely poor quality and problems with the return (they say they do not receive the package)
Stay away from buying anything from Hypet. Cannot recommend at all.
First, the product quality has nothing to do with what is shown on the pictures. Very poor quality materials, feels very cheap to the eye and to the touch, although the price does not say the same.
I bought a sofa cover and a blanket. They looked, felt and smell awful. I decided to return the products, I shipped them (20+ € shipment from Germany to Austria) and they say they did not received the package. First they ask you to fill in a return form. I sent it to them via email at the same time than I shipped the items. They never came back to me. Now they say they did not receive the package, what I just do not believe. I read that they do this all the time to other customers. By the way, they are very impolite during the email exchanges.
Approximately 110€ thrown away (90€ from the order + 20€ return shipment).
Buying anything from this shop is throwing your money away.
P.S. I see many 5-stars opinions. Please see none of them are from verified users. It makes me suspect something.
Edit after publishing the comment: Regarding my note in the P.S., if you review the history of the reviews posted by these “““customers””” who give 5-stars, you will see many of them reviewed the same online shops. A clear sign that there is something suspicious behind.
February 4, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.