I Am The Agent Reviews 191

TrustScore 4 out of 5

3.8

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Rated 4 out of 5 stars

We have been using I am the Agent for 4 years letting our flat. We have been successful in finding suitable tenants. Our advert seems to have been quite widely circulated and response has come quit... See more

Company replied

Rated 4 out of 5 stars

We use I Am The Agent and it's a great way to advertise widely via one portal and is cost effective. The service from their staff has been quick, efficient and helpful. The one improvement they can... See more

Company replied

Rated 4 out of 5 stars

Overall very good. The support team were excellent and responded very quickly to questions and proactively sent useful information at each stage. The automated aspects need some work, particularly t... See more

Rated 4 out of 5 stars

Everythings been very effortless and smooth with IamtheAgent from the start. I actually forget I am letting my flat until the statement comes in. The only thing I would say to improve the service i... See more

Company replied

Company details

  1. Real Estate Agents

About I Am The Agent

Information provided by various external sources

Whether you are selling a house using our online estate agency or renting your property online - you're in control at I Am The Agent. Whether you live in a studio flat, a houseboat or a cottage in the country, selling or renting your property doesn't need to be one of the most stressful and costly experiences of your life!

At I Am The Agent the clue is in the name - we provide maximum exposure for your sale or rental at a minimal cost and we negotiate directly with the property buyer or tenant. You can advertise your property on all the major sites. After all, you wouldn't leave a stranger to choose your holiday destination or buy a car for you, so why give someone else control of your biggest asset? We'll help you keep an eye on the purse strings and make sure your property is seen by millions.

We pride ourselves on the service we give our clients and like to be as transparent and friendly as possible doing 'what it says on the tin' is our motto. We want to allow home owners to take control of the sale or rental and save them thousands, that's all and that's what we started for 5 years ago.

We also love our tenants and buyers, we pride ourselves on no up selling and no hidden fees it's free to search for properties at I Am The Agent.

I Am saving. I Am in control. I Am The Agent.


Contact info

3.8

Great

TrustScore 4 out of 5

191 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Easy no fuss Rental

My experience has been very good. Twice I have rented my property within a couple of days due to the wide access iantheagent provides for a very reasonable price. Much cheaper than estate agents and I can arrange viewing times that suits me.

July 18, 2016
Unprompted review
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Reply from I Am The Agent

Dear Robert,

Thank you very much for taking the time to review us on Trustpilot.

The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services Team

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Rated 4 out of 5 stars

Great After Service

Great online facility and excellent after sales service to further support the generation of advert responses.

July 15, 2016
Unprompted review
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Reply from I Am The Agent

Dear Craig,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Great service

The whole process was very smooth and the staff were very helpful in showing me the best ways to market my property.

First time using this company but I have recommended to my friends and will use for my other properties.

Cheers guys!

July 13, 2016
Unprompted review
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Reply from I Am The Agent

Dear Mr Bromfield,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services Team

Rated 5 out of 5 stars

lettings

i use I am the agent for lettings in Hartlepool........fantastic

July 12, 2016
Unprompted review
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Reply from I Am The Agent

Dear Decca,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards

Rated 5 out of 5 stars

recommendation

Good value excellent customer service efficient polite and effective!
A personal service, someone in the team always calls following and order just to confirm and we always get a call to see how things are progressing. Happy me!!

July 11, 2016
Unprompted review
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Reply from I Am The Agent

Dear Sue,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards

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Rated 5 out of 5 stars

5 star service, without the cost!

I have been using I am the agent for over 3 years now and absolutely love them and the service! I cannot recommend them enough. Thanks for all your help! Theo Private Landlord

July 11, 2016
Unprompted review
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Reply from I Am The Agent

Dear Theo,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards

Rated 5 out of 5 stars

Bricks and mortar e-estate agent

Always a pleasure to talk to. Got plenty of viewings as I could afford to drop the price compared to the competition who are all still languishing unsold. I paid upfront so it was clear to buyers I was motivated to sell. I was happy with the price because it was a quick sale, one in the hand is worth two in the bush; the buyer my last agents found dropped out after 8 months, probably due to Gideon's 2015 budget.

I had floor plans already and am competent with CAD. Failing to plan is planning to fail 😛 I used a cheap action camera to get the wide angle shots, like professionals charge a lot for. If you can do photos OR plans I highly recommend them to you. Check their prices anyway.

July 8, 2016
Unprompted review
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Reply from I Am The Agent

Dear Leon,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards

Rated 5 out of 5 stars

Super customer service and a great product.

Team were very helpful and supportive at each stage.

July 8, 2016
Unprompted review
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Reply from I Am The Agent

Dear Polly,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards

Rated 5 out of 5 stars

Iamtheagent.com review

After offering my flat to a local estate agent, they were unable to secure a tenant in 2 months. I decided to try iamtheagent.com and we secured a tenant in two weeks!

Simple process and cost effective as we did not have to pay monthly % of the rent to an estate agent.

I have used them again to secure our second tenant. In both situations they also helped with the credit checking process.

I would highly recommend using iamtheagent,com

July 8, 2016
Unprompted review
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Reply from I Am The Agent

Dear Lee,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards

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Rated 5 out of 5 stars

In control and lower costs

I am delighted with the "I am the agent site". We no longer have to deal with expensive lettings agents. Our savings are significant. We place the add on the site ourselves using pictures and narrative of our choice. The user interface is simple but powerful. Within 24 hours we are also on all the mainstream sales and lettings portals. We deal with the enquires and viewings directly and basically are in control of who we choose as our new tenants. If we need to modify our ad then the process is quick and efficient. Our new tenants also prefer dealing directly with the landlords, not least as it saves additional tenancy fees for them. All in all a more satisfactory experience for all parties.

July 8, 2016
Unprompted review
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Reply from I Am The Agent

Dear Ian,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards

Rated 5 out of 5 stars

letting and selling your property

This is the second time i have used i am the agent in the last 3 years firstly i used them to find me a tennant with a little work myself in taking photos internal and external writng a description of the property e mailing it yo them doing the viwings myself i had a tenant within 3 days amazingly i have done the same recently in marketing my property for sale with i am the agent it took a little longer but after 6 months of being on the market thanks to i am the agent i have found a buyer they advertise your property on right move zoopla etc for a fraction of the price of estate agents and the service is a second to none thanks for all your help i am the agent i would strongly recomend this company they were 1st class thanks again mr david white x

July 8, 2016
Unprompted review
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Reply from I Am The Agent

Dear David,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services

Rated 5 out of 5 stars

Advertising apartment for rent

I used I Am The Agent to advertise an apartment for rent and found them to be professional, efficient and great value for money. More importantly, the apartment received many views on the main advertising portals used by I Am The Agent and was let within one week. Will not hesitate to use them again.

July 8, 2016
Unprompted review
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Reply from I Am The Agent

Dear Richard,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services

Rated 5 out of 5 stars

Easy, simple and effective.

Excellent Service. We were online the same day and found great tenants within the week. Any queries were answered straight away and setting up our account was so simple!

July 7, 2016
Unprompted review
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Reply from I Am The Agent

Dear Gemma,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services

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Rated 5 out of 5 stars

Great service and v convenient

Found the site really easy to use and above all, convenient. The price was clear with no hidden cost. Most importantly, got the desired result! Great service, very pleased.

July 7, 2016
Unprompted review
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Reply from I Am The Agent

Dear Bex,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services

Rated 5 out of 5 stars

Professional and reliable

Was able to find a tenant for my property very quickly. Very competitive pricing for online estate agency packages to let out my property. Rapid response when I call or email. Have used for a couple of years now and would recommend

July 7, 2016
Unprompted review
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Reply from I Am The Agent

Dear Catherine,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services

Rated 4 out of 5 stars

Good system and service

We use I Am The Agent and it's a great way to advertise widely via one portal and is cost effective. The service from their staff has been quick, efficient and helpful. The one improvement they can make - which would help us a lot - is to ensure ALL phone numbers are forwarded with an enquiry. If you just email a reply a lot of Enquirers do not receive it as it gets filtered into their 'Junk' mail as our email is unknown to them. If all genuine enquiries HAVE to include a phone number it might also filter out the 'time wasters' who press an 'interested' button and probably think it bookmarks possibles - when it actually generates an email. We get 20 -30% of these

July 7, 2016
Unprompted review
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Reply from I Am The Agent

Dear Jonathan,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We have noted your comment on contact numbers and will discuss this with the team and portals but, unfortunately, some clients do not provide a contact number when completing the form online, so apologies for this.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services

Rated 5 out of 5 stars

Excellent service

We used I Am The Agent to market our property whilst travelling and I have to say it was a breath of fresh air. Fixed price that was on the screen, we chose to use their referencing, not pushed to (like other on line agents), very swift and on hand when we needed them with knowledge and support. Let within a week to a great tenant. Will definitely use again!

July 6, 2016
Unprompted review
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Reply from I Am The Agent

Dear Sophie,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services

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Rated 5 out of 5 stars

good agent

worked out well for me

July 6, 2016
Unprompted review
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Reply from I Am The Agent

Dear Norman,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards

Rated 5 out of 5 stars

Nigh on perfect!

The only draw back to this service is the limitation on how many photos you can upload: ten. I had taken many more!
I chose this service because I wanted the control of writing the description and taking the photos. I also adapted an architect's drawing (to scale) for the floor plan. I had researched house prices by comparing our home with what was on the market in the locality, and felt confident about the price we pitched it at. I've worked for estate agents - the people they send round to value a house usually have no special qualifications.
Anyway, I paid the fee, uploaded the info and received a phone call from an intelligent and pleasant sounding woman, who welcomed me to the service. I didn't see how I could lose: I Am The Agent gives access to Right Move for a year.
As it happens, I uploaded our information on 1st April, had an enquiry that afternoon, a viewing the next day, and an offer (which we accepted) the following day. I also had several enquiries via email, which I dealt with accordingly.
It helped that we had done our homework: pitched the house at the right price and we'd worked hard to present our home to best advantage.
The BEST bit is we saved SO MUCH MONEY! Why do shop-front estate agents think they can charge a percentage of the house price and not a set fee? I really feel estate agents who operate in this way will become obsolete.
So pleased with this service. I've recommended it to lots of people. All in all, a really good experience.

July 6, 2016
Unprompted review
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Reply from I Am The Agent

Dear Pamela,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards

Rated 5 out of 5 stars

Excellent service

Great value for money, website easy to use. Very helpful staff. Flat sold after one day of viewings. It was great because I could choose if I needed any of the extra services that was available

July 6, 2016
Unprompted review
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Reply from I Am The Agent

Dear Emma,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services

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