I have been dealing with iCar insurance for a number of years and never had a problem. For a fraction of the price of the car hire companies I can buy insurance from iCar to insure against any unwante... See more
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Review summary
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I had automatic renew ticked and my policy was due for renewal yesterday. Around 3pm I was getting concerned as I had not recieved any renewal documents. I rang to check if it was being renewed and it... See more
Company replied
As usual, the rental in Portugal tried to sell in house insurance at £250ish for 5 days!. And on return, a next to invisible 2 cm scratch and 'white dot' on the vehicle was spotted. The rental thems... See more
Company replied
I have used this insurance for several years and it helps beat the cheating car hire companies who want to push sell you daily Excess Insurance when you pick up your car. Hopefully you will never need... See more
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Company details
Information provided by various external sources
Car hire excess insurance that protects you against car rental excess charges. Daily and Annual policies accepted at all car rental locations worldwide.
Contact info
Parkview, 82 Oxford Road, UB8 1UX, London, United Kingdom
- +44 (0) 203 302 2296
- customerservice@icarhireinsurance.com
- www.icarhireinsurance.com
4.7
Excellent
25K reviews
Asks customers to review
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Always a pleasure to do business with.
I had automatic renew ticked and my policy was due for renewal yesterday. Around 3pm I was getting concerned as I had not recieved any renewal documents. I rang to check if it was being renewed and it transpired that for whatever reason there was no card specified for the renewal. This was quickly rectified by the lady on the phone who also assured me the card was now there for next year. I had my new policy documents via email within 5 minutes.I have made a claim on my policy and this was dealt with extremely efficiently, I would hold your company up as a benchmark for others to follow.
August 20, 2026
Reply from iCarhireinsurance.com
Hi Ian,
We appreciate you taking the time to share your experience with us. We understand your concern regarding the renewal documents not being received as expected, especially with automatic renewal ticked. We are glad our colleague was able to quickly resolve the issue and ensure your policy was renewed promptly. It is also wonderful to hear that your claim was handled efficiently. We are committed to providing excellent service, and your feedback helps us to maintain our standards.
Kind regards,
Gagandeep
Very easy to set up
Very easy to set up and a great reassurance against the risks of foreign car hire.
August 20, 2026
Reply from iCarhireinsurance.com
Hi David,
We're so happy to hear that our service provided you with such an easy setup and peace of mind for your car hire abroad!
Kind regards,
Gagandeep
Great product and so easy
August 19, 2026
Reply from iCarhireinsurance.com
Hi Nick,
It's wonderful to hear that you found our product to be great and easy to use! We truly appreciate you taking the time to share your positive experience with us.
Kind regards,
Gagandeep
Good, competitive car hire insurance
It was easy and quick to complete the on line form. The quote was instantly available, was very competitive and all documents were sent immediately the payment was made. I’ve used iCarhireinsurance.com before and always found the insurance and any contact to be first class.
August 18, 2026
Reply from iCarhireinsurance.com
Hi Alan,
We are so pleased to hear that our online process was easy and quick for you, and that our quotes continue to be competitive. We truly appreciate your continued trust in our services and are delighted that your experience with us has consistently been first-class. Thank you for your wonderful feedback!
Kind regards,
Gagandeep
Reply from iCarhireinsurance.com
Hi Dave,
Thank you for your wonderful feedback! We are so pleased to hear that you found our service easy to use and a good value. We truly appreciate your kind words.
Kind regards,
Gagandeep
Great price for car hire insurance
Great price for car hire insurance. We have used them a number of time
August 18, 2026
Reply from iCarhireinsurance.com
Hi Kate,
We're happy to hear that our car hire insurance provides great value for you. We appreciate your continued trust in us.
Kind regards,
Gagandeep
Straightforward experience
Straightforward experience, clear terms and competitive pricing
August 10, 2026
Reply from iCarhireinsurance.com
Hi MIchael,
We are so pleased to hear that you found our process straightforward and our terms clear. We always strive to offer competitive pricing, and your feedback is greatly appreciated.
Kind regards,
Gagandeep
Reply from iCarhireinsurance.com
Hi Will,
We're so happy to hear that our professional service was efficient for you. We truly appreciate your kind words!
Kind regards,
Gagandeep
Very easy and straightforward process
Very easy and straightforward process - thanks!!
August 18, 2026
Reply from iCarhireinsurance.com
Hi Julian,
We're so happy to hear that you found our process easy and straightforward! Thank you for your kind words.
Kind regards,
Gagandeep
I have used iCarhireinsurance for years…
I have used iCarhireinsurance for years and it is an excellent product.
July 22, 2026
Reply from iCarhireinsurance.com
Good morning,
Thank you for leaving a review.
We are so pleased to hear that our product has met your expectations over the years. We truly appreciate your continued support.
Kind regards,
Gagandeep
Easy to set up the cover.
Easy to set up the cover.
Obviously, the proof of the pudding is if I ever need to claim, but all good so far.
August 17, 2026
Reply from iCarhireinsurance.com
Good morning,
We're happy to hear that setting up your cover was easy! We appreciate your positive feedback and are here if you ever need us.
Kind regards,
Gagandeep
Renewal invite arrived in plenty of…
Renewal invite arrived in plenty of time, premium actually reduced a little, with no effort from me. Renewal process simple and new docs available quickly.
August 17, 2026
Reply from iCarhireinsurance.com
Good morning,
We are so pleased to hear that your renewal process was simple and efficient, and that we could offer a reduced premium without any hassle. We appreciate your positive feedback!
Kind regards,
Gagandeep
Car hire excess insurance
Excellent and efficient service !!!
Competitive pricing !!!
Would recoomend as opposed to being ripped off at the car rental booth for similar insurance !!!!
I have taken out insurance with them on a previous holiday to Italy !!
Peace of mind at a fair and reasonable price !!!
August 16, 2026
Reply from iCarhireinsurance.com
Hi James,
We're absolutely delighted to hear about your excellent experience with our service and competitive pricing! It's fantastic to know that we've provided you with peace of mind on your holidays, and we truly appreciate you recommending us as a great alternative to car rental booth insurance. Thank you for your continued trust.
Kind regards,
Gagandeep
Good Price for cover
Price was held from last year so in these days of rising prices I was pleased with that.
August 17, 2026
Reply from iCarhireinsurance.com
Hi Mrs Revell,
We're so glad to hear you appreciate our consistent pricing. We always strive to provide great value for our customers. Thank you for your kind words!
Kind regards,
Gagandeep
Reply from iCarhireinsurance.com
Hi David,
We're so glad you found our service easy, fast, and a great value! We truly appreciate your wonderful feedback.
Kind regards,
Gagandeep
I didn't know you could take out…
I didn't know you could take out separate insurance and not have to pay over the odds via the rental company.
Thanks to Google search and AI it has saved me a substantial amount.
The website was easy to navigate and take out insurance for what and when.
Thanks
August 15, 2026
Reply from iCarhireinsurance.com
Hi Martin,
We're so glad to hear that you found our website easy to navigate and that our separate insurance option saved you a substantial amount! We appreciate you sharing your positive experience with us.
Kind regards,
Gagandeep
Cheating business practice
You accepted our payment of £38.44 to cover unexpected insurance claims on our hire car taken out with Holiday Autos July 19-29th. The car they supplied was from 'greenmotion' Corfu. The car suffered minor damage at some point when parked that they charged 607.82 euros. We submitted our claim on 31st August. You now claim that you emailed me on 3rd August declining the claim as "you don't cover greenmotion"!!! This email was never received despite subsequent ones from you offering to insure us on subsequent trips. This is clearly a case of extremely dubious business tactics and we will be sending details to the Insurance Ombudsman
July 14, 2026
Reply from iCarhireinsurance.com
Hi Thomas,
Thank you for your review.
We're sorry to hear about your experience and understand why you are frustrated with the outcome of your claim and the communication you have received.
We take concerns such as these seriously and, following your review, we have escalated the matter as a formal complaint with our Claims Team so that the circumstances surrounding your claim can be fully reviewed. This will include the concerns you have raised regarding the claim decision and the communications you believe you did not receive.
A member of the Claims Team will investigate the matter and contact you directly to discuss your concerns and provide an update as soon as possible.
Thank you for bringing this to our attention. We appreciate the opportunity to review your experience and work towards resolving your concerns.
Kind regards,
Gagandeep
Easy and a no brainer
Easy simple to understand. No quibble when making a claim a few years ago. Much cheaper for a year than hire car companies for one hire period.
August 16, 2026
Reply from iCarhireinsurance.com
Good Morning,
We're delighted to hear you found our service easy to understand and that your claim a few years ago was handled without any issues. We appreciate you recognizing the significant cost savings compared to hire car companies.
Kind regards,
Gagandeep
Good experience
The website is well laid out, making the application process straightforward. Great price for annual cover.
August 15, 2026
Reply from iCarhireinsurance.com
Hi Jon,
We are so pleased to hear that you found our website well laid out and the application process straightforward. Thank you for your positive feedback on our pricing too!
Kind regards,
Gagandeep
so easy and quick
August 15, 2026
Reply from iCarhireinsurance.com
Hi Michael,
We're so happy to hear that your experience with us was both easy and quick! We truly appreciate your wonderful feedback.
Kind regards,
Gagandeep
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