I contacted IF försäkring to see what insurance I can get since as a member of Sveriges Ingenjorer and the terms were beneficial for me. Its not the cheapest insurance on the market but the advertis... See more
Company replied
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See what reviewers are saying
The whole process of buying insurance through customer service, not online, was pleasant in that response time and courtesy were always perfect. Three things got me. First, the website is exclus... See more
Company replied
I didn't get a renewal by post because of some technical error. Then, because cover was better with Dina I moved to them. IF didn't cancel my cover and now I'm double insured! The most annoying thing... See more
Company replied
I had health insurance at IF while living in Latvia and had a great experience with them, such as you can quickly reaching customer service and getting support. Now, in Sweden, I have bought new ho... See more
Company replied
Company details
Written by the company
Vi erbjuder prisvärda försäkringslösningar som ger våra kunder trygghet och stabilitet i boende, vardag och företagande.
Written by the company
Contact info
Barks väg 15, 170 73, Solna, Sweden
- 0771-655655
- www.if.se
4.2
Great
16K reviews
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Trevli person och perfekt service
February 29, 2024
Reply from If Skadeförsäkring AB
Hej John,
Stort tack för ditt fina omdöme.
Vänliga hälsningar,
Emma, If Skadeförsäkring
Best experience and quick service
Great customer service and very helpful, with one phone call, I could get everything sorted out
February 27, 2024
Reply from If Skadeförsäkring AB
Hi Vishnu,
Thank you so much for your review. That makes us really happy to hear. We are glad that we could help.
Kind regards,
Emma, If Insurance
Ni underlättar proceduren
February 6, 2024
Reply from If Skadeförsäkring AB
Hej Humeyra,
Det gör oss glada att göra. Tack för ditt omdöme.
Vänliga hälsningar,
Emma, If Skadeförsäkring
Support from the representative
Very good support and guidance from the representative
January 30, 2024
Reply from If Skadeförsäkring AB
Hi Sebi,
It makes us very happy to see that you recived good service with us.
Best regards,
Sara, If Insurance
Bra service.
January 30, 2024
Reply from If Skadeförsäkring AB
Hej Alexander,
Tack för att du vill dela med dig av din upplevlese.
Vänliga hälsningar,
Sara, If Skadeförsäkring
Bra service
January 5, 2024
Reply from If Skadeförsäkring AB
Hej Göran,
Stort tack för ditt omdöme.
Vänliga hälsningar,
Emma, If Skadeförsäkring
Fast, Hassle-free experience
It was a fantastic experience wi the claims settled speedily and hassle free.
December 9, 2023
Reply from If Skadeförsäkring AB
Hi,
Thank you so much for your review. That makes us really happy to hear.
Kind regards,
Emma, If Insurance
Alltid trevligt kundtjänst från IF
Never experienced such an amazing customer satisfaction from any other company. Hats off to IF customer support team
November 18, 2023
Reply from If Skadeförsäkring AB
Hi Pradeep,
Thank you so much for your review. That makes us really happy to hear.
Kind regards,
Emma, If Insurance
Reply from If Skadeförsäkring AB
Hi Masoud,
Thank you so much for your review.
Kind regards,
Emma, If Insurance
14 days cancel policy doesn't work
14 days cancel policy doesn't work. Couldn't cancel thru web and support didn't help as well
November 8, 2023
Reply from If Skadeförsäkring AB
Hi Dmitrijs,
Thank you for your review. I am sorry to hear about your experience with us. Thank you for your feedback. It's important to us.
Kind regards,
Emma, If Insurance
Bra 💯💯💯💯 🙏🙏🙏
October 19, 2023
Reply from If Skadeförsäkring AB
Hej Ramia,
Stort tack för ditt fina omdöme.
Vänliga hälsningar,
Emma, If Skadeförsäkring
Actually it took very long time to get…
Actually it took very long time to get my compensation and communications were so so bad and not good compensation at the end although the one was handling my case forgot to add something then I needed to email her back to add it so it was really very bad experience and I am thinking to change to new good company can respect customer and support them in case of such this issue .
October 7, 2023
Reply from If Skadeförsäkring AB
Hi Abdelrahman,
I'm sorry to hear about your experience with us. Thank you for your feedback. It's important to us.
Kind regards,
Emma, If Insurance
Home insurance is useless
In 2022 I had to fix a leaking bathroom tap, and there is an option called "självrisk" (self-risk).
My friend told me that the difference should be reimbursed and I found this option in my agreement.
But If specialist called and started speculation (age of the tap, date of
bathroom building, what plumber said etc). Actually to get this reimbursement you should be an owner of the apartment for ~20 years having known everything.
I have got a terrible experience with If... and will find another insurance company that hold their agreements.
January 4, 2023
Unprompted review
Reply from If Skadeförsäkring AB
Hi,
We are sorry to hear that you are unhappy with how we have handled your claim.
We take with us your experiance and if you have any unsolved questions or want to take this case to further you are then more than welcome to contact us.
Best regards,
Sara, If Insurance.
Very good service as usual
August 27, 2023
Reply from If Skadeförsäkring AB
Hi Carlos,
It is lovely to hear that you recived good assistance in your contact with us.
We wish you a lovely day,
Sara, If Insurance
I got a full Car package incurrence…
I got a full Car package incurrence with if but when one of my car’s Tire 🛞 was damaged with a screw and Hiden Bil said it can’t be fixed we need to buy a new one , if incurrence decided not to help and all the bills were on me yet every month they are sending me faktura to pay 💰 for the incurrence.
I don’t know why they promise things they can’t do!!!!!
If I find a better incurrence company definitely I have to change.
August 30, 2023
Unprompted review
Reply from If Skadeförsäkring AB
Hi Caesar,
Thank you for your review. I am sorry to hear that you are not happy with your experience of our service. Your feedback is important for us.
Kind regards,
Emma, If Insurance
Got help after konsumenternas got involved
I was driving with my 1 year old when I ran into a pothole and damaged my wheel and needed to be towed. Our car is less than 3 years old, so we have a half insurance and our car manufacturer pays the other half.
So I call my insurance company, they say that this type of damage is covered by the other half and If insurance is the one who is supposed to take care of it. I call if insurance, they refuse and tell me to call my insurance company. I was stranded on the side of the road with a toddler for over an hour with the insurance companies both refusing and telling me to call the other one, until my insurance company agreed to send me a towing track so I can at least leave.
I had to wait for Monday to call konsumenternas who said it was If insurance was who should take care of it and if they would keep refusing, konsumenternas would get involved. After this If insurance finally agreed to take care of the damage.
So if you are fine with taking care of yourself in case of emergency and then getting governmental authorities involved to get some help, go for it, otherwise I strongly suggest to select another insurance company.
April 1, 2023
Unprompted review
Reply from If Skadeförsäkring AB
Hello Katarina,
It is sad that this is you experience with us. We are deeply sorry for the inconvenience this has brought to you. Thank you for giving us feedback and allowing us a chance to do better going forward.
Sincerely
Hawa, If Insurance
Reply from If Skadeförsäkring AB
Hello Dorian,
It makes us very happy that you are satisfied with us. Thank you for sharing your story.
Best regards
Hawa, If Skadeförsäkring
Bra komunikation
July 10, 2023
Reply from If Skadeförsäkring AB
Hej Kristina,
Tack för ditt omdöme.
Vänliga hälsningar
Hawa, If Skadeförsäkring
Fast and without any problems
June 22, 2023
Reply from If Skadeförsäkring AB
Hi Adam,
Thank you for your review.
Kind regards,
Johanna, If Insurance
Reply from If Skadeförsäkring AB
Hi,
Thank you for your kind review.
Regards,
Johanna, If Insurance
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