iFastNet LTD Reviews 294

If you are freelancers that need to find host for clients, this is the one u should avoid for sure. LIKE A SCAM.
if you are ecommerce owner who think or search anywhere from their ads thinking their host is good, this is not true and i m in the case, can tell you from the screen, for just 1 issue, it took me almost from end of may to until now 18th june, not yet solved.
check the screenshot.
you will know how suck it is.
i m tell ing the truth, welcome trustpilot or ifastnet to debate or verify with me, i m totally welcome for it which igot bundles of edvidence to screw their side 1 by 1.
they dun have any service quality , nor anything to do to satisfy their client even i waited 1 month for no website loading showingup. anyone can ask me for details or screenshots.

I've been with iFastNet for over 10 years now, and had no reason to complain even once. I'm using the Premium shared hosting package. Everything works flawlessly, server-side software (like PHP) gets regular updates and you can choose your preferred version of it, the support team is amazingly fast and super-friendly, and the prices haven't nudged a cent even for new customers. As a bonus, you can enroll into an affiliate program through which you can earn some money from every customer you refer to them every time they pay for hosting with iFastNet. Best hosting experience I've ever had.

Really bad servers and awful configuration. The support team is really bad and they do not know how to help. Mysql server keeps shutting down unexpectedly and they do not fix it untill you tell them and after you tell them they make you wait 4-5 hours to fix it. The same issue happens every single day and they still didnt fix the root cause. Total waste of money and you will lose clients because of this awful service!

We tend to think that a cheap-quality service will be a lie... and it is usually like this.

But Ifast is the exception.

I rarely write reviews. Only when I found really valuable things. Ifast is a cheap, reliable service, that provides you powerful hosting and multiple tools, such as SEO, Email, Domain transfer... and my favourite: real and personalized assistance in just few minutes.

As a professional writer, I don't usually write unless it's really worth it. So trust me, I am writing this review with my utmost sincerity.

Good job, Ifast!

iFastNet is a great company, they're very cheap and their support staff are incredibly friendly and helpful. They really seem like they care, they originally weren't the best at support and services however they've listened and I've seen a clear improvement since I started to now. The service I can not find a single fault with, it's very fast and everything is easy to use. Been with them for years and don't plan on changing and time soon!

I little confusion when upgrading to premium hosting, but the support is excellent, very fast response time.
Great.

ifastnet is an excellent service! It's the cheapest I can find and I can't think of any down sides. The sites always load quickly and dependably, and there are all the tools you need to get a site up and running and manage it well. Their customer service is always very quick to reply and very helpful. Thanks so much!

A good hosting service, been hosting my website for a little bit now. The only thing i don't like about IFastNet is that their hosted websites go down often because of DDoS attacks, my website has been facing DDoS attacks quite often.

Got billed for the past 4 years on their automatic billing system. I understand it is my responsibility to cancel but when I asked them if they could do anything they said no. No refund, no credit to my account, just 4 years of service down the drain, also this was for a school project. I did not catch this due to the fact I have around 25 reoccurring subscriptions for a bunch of different things.

I went for an unlimited plan for my company, one of the biggest construction company in my country with a 25 years history and I found myself blocked in everything as they promise unlimited service but actually you have a storage limit. My company emails exceeded the storage limit causing a disaster image of the company. Absolutely AWFUL.

They stopped hosting our corporate web site on account of the fact that there was ddos attack, no solution offered, no make effort to understand, just TEMPLATED ANSWERS...

My domain randomly started redirecting to their site despite me having never even gone on their site before. Absolutely awful.

Update.
I have added more stars as someone there picked up the ball and put things right. No extra charge and everything works again. Originally the person who first picked up issue was unhelpful and tried to charge ... this was put right. i have left original details up thou. ......Shame i had to give them one star, they do not deserve that.
Seriously bad customer service and as for IT experts, well i think they use children under 7 years old.
They tried lying to charge extra, but i proved that it was a scam. Then they decided to get me back by damaging website where i lost all customer details, website and customers panic and went for chargebacks. They refused to answer support tickets so basically ruined our business completely. Years of work totally ruined. If you are considering using these after reading the reviews then all i can say is you were warned. Ifastnet needs to be shut down and the lazy people there be looking for jobs. Here is one tip for them. Customers bring money, that pays wages and keeps business open. Looking after every customer means that you keep that revenue stream open. Its not rocket science. Every single customer counts and can lead to more customers. Losing one customer with bad performance can cause multiple future customers to never arrive. Every customer is a building block. If you are CEO of ifastnet may be you need to get rid of the rot in your business, the ones in there who do not build a positive relationship with every customer. They are costing you your business

I don't want to give a bad review, but I think this hosting deserves to obtain one. I've been hosting with them for almost 1 year. Unfortunately, they cannot guarantee you 99.9% Uptime of your Website. There are sudden downtime (like almost thrice a week) that took 40 Minutes - 3 Hours to get my web back on live. Also, their Support System really sucks. It doesn't give you a 24/7 Support system and takes 5 hours for them to reply on your queries (if you're on Asian Timezone).

I terminated my service way back May 2020, I am appalled and greatly dismayed on their service. I am glad as well that my colleagues recommended me to use another host, which I am currently using right now. So far, it exceeded my expectations and its cheaper than this hosting.

I wish that this Company will realize their mistakes, and improve themselves so that they'll get the reputation they deserve.

I have not been able to publish my website on the hosting and 2 domain names I purchased. Their support system network doesn't allow you to create a support ticket. No one gets back to you. PayPal have been rubbish at trying to get my refund back too. DO NOT USE !!

I have used Ifastnet’s SuperPremium shared server hosting since 2015. I found them on a search for free fast PHP hosting a couple years earlier and found the service amazing even then.
As a first time novice hosting user I have used their support many times and always get an answer within an hour or so and solution patiently worked on and found within a day. Situations needing to be worked on at a higher level are quickly moved up and I never had to ask.
I host a couple of business sites for friends with no problem. Cpanel, easy email, and fast patient support.

Terrible support!
It was much better a year ago...

Hosting became slow over the last two weeks.

They tried to say that there are no issues from their side but when they understood that they have issues, they simply started to ignore me.

No answers on any tickets.

!!! UPDATE !!!
Idk what happened maybe they changed somebody in the support team, but now they're willing to help and most issues were resolved already! :)

A new support member found some issues (not obvious ones) on the hosting side and on my side as well. Most of them are fixed already.

Hope that they will continue to be a great host because I'm using them since 2016 and not really want to change them.. :)

I have been with these people for about 8 years without any significant problems. Support has been adequate whenever I have needed it which has not been often. Billing seems to work OK. There was a bit of downtime last summer due I believe to a major software update which went horribly wrong. It has been fine since. This sort of thing happens occasionally and you just have to be patient till it is sorted. No plans to look elsewhere. Quite good enough for my needs and websites.

Great hosting company with the best online support.
I made some misstakes by removing files and they helped me till everything was ok and my website worked like a well oiled machine.
Really dont understand why people give such bad reviews about them.Tried 5 hosting company,s and for me ifastnet simply is the nr1.