I'm old fashioned, And still prefer to speak to someone when I'm buying or choosing a product. But as far as buying something online i found your site easy enough to navigate, straight forward and I... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'm an older man and I suffer from anxiety - But your company made things so easy for me and never asked me anything where I would after dig things out of my old drawer to justify certain questions --... See more
Company replied
A good experience so far. A reasonable premium and helpful staff I spoke to about resolving a descrepency which was showing on my policy. Hopefully in a years time the renewal premium will be such t... See more
Company replied
I have been driving for over 20 years & this is the first renewal quote that I have EVER received that has matched the cheapest quotes from the comparison sites!! It makes life so much easier if you c... See more
Company replied
Company details
About iGO4
Written by the company
iGO4 insurance provides customers with a range of insurance products, including car insurance, home insurance and van insurance.
We search a range of providers to find our best deals for our customers.
iGO4 has an innovative, new approach to motor and home insurance that puts customers at the heart of what we do. Through the range of iGO4 products, iGO4 Essentials, iGO4 Insurance and iGO4 More, we can deliver an insurance product that is suitable and changeable according to our customers’ needs.”
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Contact info
Fusion House, Katharine Way, Bretton, PE3 8BG, Peterborough , United Kingdom
- 01733 308 235
- contact@igo4.com
- www.igo4.com
4.4
Excellent
9K reviews
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EASY to renew and pay
Always easy to renew my Contract with iGO4, and I look forward to next year .
March 5, 2026
Reply from iGO4
Thank you so much for your kind words and for choosing us for your renewal. We're delighted to hear that you find the process easy and look forward to assisting you again next year.
If you ever need any help or have questions in the meantime, please don't hesitate to reach out.
Kind regards,
Chris @ iGO4
Reply from iGO4
Thank you so much for your fantastic 5-star review! We're delighted to hear you found our customer service quick and efficient. Your kind words truly mean a lot to us.
If you ever need any assistance in the future, please don't hesitate to reach out.
Kind regards,
Chris @ iGO4
It’s nice provider.
It’s nice provider..
I don’t have any issue. I feel lucky all the way. 👍
March 4, 2026
Reply from iGO4
Thank you so much for your kind words! We're thrilled to hear that you feel lucky and have had a great experience with us. If you ever need any assistance or have questions in the future, please don't hesitate to reach out.
Kind regards,
Chris @ iGO4
Reply from iGO4
Thank you so much for your kind words! We're delighted to hear that you appreciate our proactive communication and that everything is running smoothly. Should you need any further assistance with your policy, please don't hesitate to reach out.
Kind regards,
Michelle @ iGO4
IGO4 - Customer focused!
All three of the staff I spoke to were polite, helpful and efficient and made me feel as though I mattered.
March 4, 2026
Reply from iGO4
Thank you very much for your kind words. I’m delighted to hear that our team was polite, helpful, and efficient during your interactions. We always strive to make every customer feel valued, and your feedback truly means a lot to us.
If there’s anything more we can assist you with regarding your policy or any other needs, please don’t hesitate to reach out.
Kind regards,
Chris @ iGO4
The online experience was first class…
The online experience was first class and extremely straightforward
March 3, 2026
Reply from iGO4
Thank you for your wonderful feedback! We're delighted to hear that your online experience was first class and extremely straightforward. If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ iGO4
Straightforward easy to manage car…
Straightforward easy to manage car insurance
No messing around car insurance-
March 5, 2026
Reply from iGO4
Thank you for your kind words! We're delighted to hear that you found our car insurance straightforward and easy to manage. If you ever need any assistance or have questions, we're here to help.
Kind regards,
Chris @ iGO4
It was really easy to set up my new…
It was really easy to set up my new policy and the documentation that I received was clear
March 2, 2026
Reply from iGO4
Thank you for your kind feedback! We're delighted to hear that setting up your policy was easy and that the documentation provided was clear. If you have any questions or need further assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ iGO4
Reply from iGO4
Thank you for sharing your feedback regarding our service on Trustpilot. I’m very sorry to hear that your experience did not meet your expectations.
If you would like to discuss your concerns further, please reach out to our team.
Kind regards,
Chris @ iGO4
Very straightforward experience and…
Very straightforward experience and good value insurance reassuringly underwritten by Aviva
February 27, 2026
Reply from iGO4
Thank you for sharing your feedback with us. We're delighted to hear that you found the insurance process straightforward and that you appreciate the good value coverage underwritten by Aviva. At iGO4, we strive to provide clear and reliable service to our customers.
If there is anything else we can assist you with regarding your insurance needs, please don't hesitate to get in touch.
Kind regards,
Michelle @ iGO4
The premium was reduced from the previous year.
Simply easy to continue due to price for premium lower than last term.
February 25, 2026
Reply from iGO4
Thank you for your feedback. We're delighted to hear that you found it easy to continue with your premium and that the price was lower than your last term. If you have any further questions or need assistance, please don't hesitate to get in touch.
Kind regards,
Michelle @ iGO4
It was easy fill on the website.
February 26, 2026
Reply from iGO4
Thank you for your feedback! We're delighted to hear that you found it easy to fill out the details on our website. If you have any other questions or need further assistance with your insurance, please don't hesitate to reach out.
Kind regards,
Chris @ iGO4
Very happy easy to access
Very happy easy to access . Support available to assist .
February 26, 2026
Reply from iGO4
Thank you for your kind words! We're delighted to hear that you found our service easy to access and that our support team was there to assist you. Your satisfaction means a lot to us.
If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Chris @ iGO4
Policy increased for no reason
February 27, 2026
Reply from iGO4
Thanks for taking the time to leave a review. We do apologise for your negative experience with us. We’d like to look into this further for you: if you would be happy to send us a private reply with your policy number, full address and date of birth to Contact@igo4.com, we can investigate further.
Kind regards,
Chris @ iGO4
Long time on hold
Tried to buy a policy - website wouldn't take payment but seemed to suggest finance option instead each time it didn't work? After trying several times I decided to call them to find an alternative payment option but after 30+ minutes on hold I managed to buy another policy somewhere else while waiting. Being difficult to contact when I'm trying to give them money doesn't bode well in my mind if I needed to contact them for something more serious.
February 27, 2026
Unprompted review
Reply from iGO4
Thank you for reaching out and sharing your experience with us. I’m very sorry to hear about the difficulties you encountered while trying to purchase a policy on our website and the long wait times when you called us. We understand how frustrating this must have been, especially when you were trying to give us your business.
Please be assured that your feedback is important, and will help us prevent this from happening again.
Thank you for considering us, and I hope we have the opportunity to serve you better in the future.
Kind regards,
Chris @ iGO4
The website was very easy to use and…
The website was very easy to use and made getting an insurance quote quick and straightforward. The questions were clear, and I appreciated how simple the whole process was from start to finish. I was able to compare options and receive my quote within minutes without any confusion. Overall, a smooth and efficient experience.
February 25, 2026
Reply from iGO4
Thank you for taking the time to share your positive experience with our website. We're delighted to hear that you found the process of obtaining an insurance quote quick, straightforward, and easy to navigate.
At iGO4, we strive to make insurance simple and efficient for our customers, and your feedback reassures us that we're on the right track. If you have any further questions or need assistance with your insurance options, please don't hesitate to reach out.
Kind regards,
Chris @ iGO4
Web site very easy to navigate.
Web site very easy to navigate.
Customer service good when contacted.
February 25, 2026
Reply from iGO4
Thank you for sharing your positive feedback with us. We're delighted to hear that you found our website easy to navigate and that our customer service met your expectations. If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Chris @ iGO4
Excellent service provided.
Excellent service provided.
Excellent customer service staff knowledgeable.
February 27, 2026
Reply from iGO4
Thank you very much for your kind words and positive feedback. We're delighted to hear that you found our service excellent and our customer service team knowledgeable.
If you have any further questions or need assistance in the future, please don't hesitate to get in touch.
Kind regards,
Chris @ iGO4
Very happy with the company,
Very happy with the company,
Reminders before payments go out.
July 17, 2025
Reply from iGO4
Thank you for your kind words and positive feedback. We're delighted to hear you're very happy with our service. We always strive to keep our customers informed, and it's great to know that the payment reminders are helpful to you.
If you have any other questions or need further assistance, please don't hesitate to reach out.
Kind regards,
Chris @ iGO4
The website was so easy to use .And…
The website was so easy to use .And they came up with a good price
February 26, 2026
Reply from iGO4
Thank you for your kind words! We're delighted to hear that you found our website easy to use and that we could offer you a good price. If you need any further assistance or have any questions, please don't hesitate to reach out.
Kind regards,
Chris @ iGO4
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