I believe iHerb has merged or bought VitaCost, which I used for many years. Now I am placing orders directly through the iHerb website. Their website is easy to navigate and customer interface is exce... See more
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Since 1996, iHerb has strived to enhance your online shopping experience. Initially, our company promoted the benefits of St. John's Wort. Hence the name: iHerb. It is now a world-class online store, supplying a vast selection of brand name natural products. We believe iHerb offers the best overall value, period! Our success and very existence are dependent on the repeat orders and word-of-mouth recommendations of loyal, satisfied customers.
301 Lake Ave. , 91101, Pasadena, United States
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Replied to 98% of negative reviews
Typically replies within 48 hours
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We love your roasted garlic and onion jam! It is always a hit at our gatherings. We were delighted at the prompt delivery if our order; which was in perfect order.

Reply from iHerb
I have been shopping with iHerb for quite some time, and my experience has always been excellent. The website is easy to use, the product selection is impressive, and the prices are very competitive.
The orders are processed quickly, shipping is fast, and the products always arrive well-packaged and in perfect condition. I also appreciate the wide range of high-quality health and wellness products that are sometimes difficult to find elsewhere.
Customer service has been reliable whenever needed, and the overall shopping experience is consistently smooth and professional. I highly recommend iHerb to anyone looking for quality supplements, natural products, and outstanding service.

Reply from iHerb
I like the selection of products and price range and fast delivery.

Reply from iHerb
Iherb is one of the reliable companies in the USA. So far, everything is fine, thank you.

Reply from iHerb
IHerb is an amazing service provider via the user friendly app.
Majority of the products I’ve ordered over the years have been of superb quality.
Service provided is prompt & professional.
I have recommended iHerb to many of my friends and acquaintances. Keep up the great service you’ve been providing, it’s life saving and changing.

Reply from iHerb
Excellent customer service and prompt delivery.

Reply from iHerb
Your prices rival Amazon’s and your delivery system is great. You also have everything I need for a successful diet program.

Reply from iHerb
Count me as another happy customer! My organic canola oil arrived very well packaged being in a glass bottle. Very timely delivery too. Love this Company!!

Reply from iHerb
Order shipped and arrived very fast and nothing was damaged. Thank you so much.

Reply from iHerb
Great selection, good deals and prices, fast shipping, and arrived as ordered. This was my second order.

Reply from iHerb
I have been a loyal customer of iHerb, but this experience has made me hesitant to ever order from them again. In December, I placed an order totaling $189.80, but I never received it. I contacted customer service as soon as I realized my package was missing, expecting they would either replace the order or issue a refund. Instead, they refused to take responsibility and I was left without my products or my money.
I paid iHerb for my order with the expectation that it would be delivered to me. When a package goes missing, the customer should not be the one left to absorb the loss. Despite providing the necessary information and trying to resolve the issue, I received no meaningful assistance. Months have passed, and I am still out $189.80.
This experience has completely changed my opinion of iHerb. If something goes wrong with your delivery, don't expect the company to stand behind your purchase. Losing nearly $190 with no refund or replacement has made me very hesitant to ever shop with them again.

Reply from iHerb
High quality products and great prices. Easy to find what I needed and will definitely order from them again.

Reply from iHerb
The website was amazing and it made it easy to navigate the items I wanted to purchase. The prices were also was amazing.🤩

Reply from iHerb
As always, I love the great availability of products that I trust, and the efficient processing and delivery of the products that I order.

Reply from iHerb
The items were shipped the same day I placed the order. I received them in Europe four days later. They were delivered faster than the wind — perfect, absolutely perfect. 🥰🐐🥰

Reply from iHerb
They kept cancelling my order and after 2 days of waiting to hear from a real person is was because I bought too many supplements and they accused me of not purchasing for personal use. I am unwell and need a lot of supplements to work on my health and have never purchased for anything more than individual use. Terrible way to treat a customer!!

Reply from iHerb
Ugh, I spent a huge chunk of change ordering from this company. The delivery service they provided is incompentent as the driver falsified that they attempted to deliver twice. I was home and no delivery was ever attempted. The product was 'returned'. I asked for a refund as I do not want a third attempt at delivery as the products will be sitting in a hot truck for 4 days and spoiled. I was not able to speak to a live person only a bot. The bot kept going in circles and not responding to my request to speak to a live person and then indicated someone would reach out in 4 hours. 2 days later I received a response that 'someone' would reach out via email on my refund request in 48 hours. That's ridiculous. I want my refund now so I can purchase my needed supplies right away.

Reply from iHerb
Great products at a reasonable prices, fantastic service and very fast delivery, Keep it up.

Reply from iHerb
Great selection at reasonable prices. Very quick processing and shipping.
Highly recommend

Reply from iHerb
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