I recently purchased some organic Steak Sauce. Each bottle arrived encased in bubble wrap with each separate bottle having its own sealed plastic bag! This is excellent shipping and the product was co... See more
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Since 1996, iHerb has strived to enhance your online shopping experience. Initially, our company promoted the benefits of St. John's Wort. Hence the name: iHerb. It is now a world-class online store, supplying a vast selection of brand name natural products. We believe iHerb offers the best overall value, period! Our success and very existence are dependent on the repeat orders and word-of-mouth recommendations of loyal, satisfied customers.
301 Lake Ave. , 91101, Pasadena, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
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IHerb is a great company to do business with. Great selection of products, competitively priced & quick to ship!

Reply from iHerb
Actually, I received it but I don't use it yet. I know that Brand NOW has a good quality. But this time I have Bp meds which I cannot use this supplements right now.

Reply from iHerb
Easy website to get around. Prices comparable to other companies.

Reply from iHerb
The iHerb site is easy to navigate and user friendly. I always find a wide selection of products available, and the shipping is fast and efficient.

Reply from iHerb
I was impressed with the amount of specific products they had that I was looking for! And the multiple discounts/sale prices they offered! Their minimum is $25 for free shipping which is awesome nowadays! They tell you in advance the expiration dates! Who else does that! They were so fast in shipping, too. Ordered over the (holiday) weekend and received today (Sunday)! My next order, placed today, is expected tomorrow! Awesome experience!

Reply from iHerb
The iHerb delivery is faster than Vitacost, and the products are just as good, they even have Swanson's products. So far so good!

Reply from iHerb
This is a horrible company. The delivery service iHerb uses is an "odd" carrier, not the usual ones. I did not recieve my package after weeks of delay. The carrier said the package was delivered. After several days, and a hard battle with Artificial Intelligence, I was granted a refund.

Reply from iHerb
IHerb app is fantastic! Very easy to navigate, order, and get status on orders.

Reply from iHerb
The sale was good and my stuff came quickly. These are the reasons I loved Vitacost. So Im happy to see you are living up to those standards. Thanks!

Reply from iHerb
Product order accurate and fast delivery.

Reply from iHerb
I really like how fast I receive my order; I placed an order on one day and received it the very next day! That's prompt and fast service!

Reply from iHerb
Great quantity of brands with great quality. Great prices and ease of doing an order plus great shipping price too.

Reply from iHerb
everything are ok with i herb ,but the deleviry part is become so bad .. the delivery company is always giving wrong delivery time and messenger not answering the phone calls and boxes are reach very hot .

Reply from iHerb
Great website you can find any supplements you need

Reply from iHerb
I thoroughly enjoy purchasing all of my family's and my own dietary supplements and products from iHerb. I highly recommend the site.
As a suggestion, I would highly recommend adding eye drops for different levels of dry eyes, which is a category currently lacking on the website.

Reply from iHerb
I find great deals and great priced natural products here. I shop for others and their kids on here too!!

Reply from iHerb
Fantastic selection and great shipping times

Reply from iHerb
A lot of bargain prices to choose from. Quick on restocking, and different payment options.

Reply from iHerb
Great service, very good choice of products and very quick shipping.

Reply from iHerb
iHerb has the exact vitamin that my body requires medically and I am always pleased that you have been the one to provide the quick and accurate delivery of Earth Blend Vitamin with Iron.

Reply from iHerb
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