The Institute of Modern Dog Trainers Reviews 190

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, supportive approach, and engaging teaching styles, making the learning process enjoyable and easy to follow. Many highlight the excellent user experience, noting the well-organized courses, clear instructions, and the valuable, in-depth content that significantly enhances their understanding and skills. However, some customers were not happy with certain aspects of the service and product. A few found the course content too academic or fast-paced, wishing for more practical elements or different formats to aid absorption. There were also occasional concerns about inconsistent marking feedback, perceived unprofessionalism from some instructors, and issues with video quality during online sessions.

What people talk about most

Staff

Consumers generally express high satisfaction with the staff, describing them as knowledgeable, supportive,... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the courses informative,... See more

Service

Reviewers mention positive feedback about service. Many customers highlight the kindness of the team and the... See more

Product

Users describe positive interactions with the product. Customers consistently praise the courses,... See more

Instructions

People report positive experiences with instructions. Customers praise the instructors for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A really lovely team of instructors who were knowledgeable and delivered the training in a way that was easy to follow. It was very full on days and lots of practical exercises to do. You really do ne... See more

Rated 5 out of 5 stars

I highly recommend this course both to professionals as well as dog owners struggling with these issues. Dave is an excellent teacher. The course content is very indepth, lots to learn and to take in,... See more

Rated 5 out of 5 stars

Course expertly led by a very experienced trainer (Mustafa) who paced the course well and brought topics to life with real life examples and by answering all questions fielded and where he felt he did... See more

Rated 5 out of 5 stars

I've signed up for a 6 month level three course which I'm currently studying for. I've also completed their PMP webinar, been on their one day perfect puppy course and also their one day canine bod... See more

Company replied


Company details

  1. Career and Education Provider
  2. Adult Education School
  3. Education Center

Written by the company

Don't become a Dog Trainer... until you have spoken to us ! The Institute of Modern Dog Trainers educates and inspires thousands of dog trainers and behaviourists every year. Learn the skills of communicating with clients, building a business, practical training skills and the theory of dog training and behaviour. Turn your passion into your career, gain all your skills, knowledge and confidence with IMDT on your journey to becoming a qualified IMDT Trainer. All of our Instructors have made the journey too and are successful dog trainers and behaviourists.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

190 reviews

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Replied to 87% of negative reviews

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Rated 5 out of 5 stars

I have just completed the 4 day…

I have just completed the 4 day Practical Training Instructor Course and found it very informative. The instructors were brilliant and I had a great group of people to learn with. I would definitely recommend it.

August 22, 2023
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Rated 5 out of 5 stars

Worth every penny!

The IMDT have been absolutely amazing! I have completed the 2 day course, the 4 day practical course, and now the body language Zoom course.
I can honestly say I have learnt so, so much and I am absolutely addicted! I have thoroughly enjoyed each course.
The instructors are so helpful, and nothing is too much trouble. They managed to build my confidence massively in just 4 days, and I can honestly say that course has changed me as a person. I conquered a big fear. It is all thanks to the instructors instilling that confidence in me.
The instructors never push you to feel uncomfortable, and their support is always there if you need it.
Their teaching really sticks, and I am constantly referring back to their lessons in my mind.
They are worth every penny.

If you are considering dog training, I cannot recommend the IMDT enough.
If anyone is having doubts, all you need to do is look at reviews on the official IMDT website, or on their Facebook. 5 stars, from real people with real experiences.

I have been on a course with 20+ people, and we ALL said how amazing it was. Qualified trainers included.

I am so excited to continue my IMDT journey 🐾

September 3, 2023
Unprompted review
Rated 1 out of 5 stars

The Institute of Modern Dog Trainers (IMDT)

The 2 & 4 day courses are basic, overpriced and presented poorly - you will have forgotten everything presented by the time you get home even with the slide pack they give you which is useless.

The level 3 distance learning course is not fit for purpose and will be of no use whatsoever if you are an existing behaviourist/trainer or thinking about becoming one. The support from the admin people and/or the tutor (if one actually exists) is shocking - slow, email only (telephone conversations are not efficient apparently), vague and more often that not rude and belittling. Referencing material is strictly limited to what and where they recommend - very expensive books, irrelevant websites or their own webinars which you have to pay for and are uninspiring and amateurish.

Please avoid wasting your time and money with these people.

August 7, 2023
Unprompted review
Rated 1 out of 5 stars

Poor integrity and lack of transparency

I have been a paying member of the IMDT for the last two years and have been recommending them for people interested in becoming a trainer.

Recent news has come to light that the owners of the company have not been acting honestly in another company they run. I know several IMDT members have asked about what’s going on and what they have to say about it but have had no response. I asked the question today on an internal members only page, and my question was deleted within three minutes and I was then blocked from the page (which is supposed to be a privilege of being a paying member).

I have never seen such a lack of transparency from a company before. The IMDT code of conduct states that members must be professional with good honesty and integrity. If only the owners would follow their own code of conduct.

Needless to say, I won’t be renewing my membership. I only hope all the dog trainers who have spent their time and money studying won’t be the ones who end up losing out here.

August 10, 2023
Unprompted review
Rated 1 out of 5 stars

Director of IMDT has just been prosecuted under the animal welfare act.

How can anybody take this company seriously now that one of the directors ( Steve Manns wife ) has been PROSECUTED under the animal welfare act for operating a large scale boarding kennel for two years without a licence. Google "Glendee kennels" and see for yourself. To add insult to injury they actually offer courses for boarding and daycare. Scammers. An absolute disgrace!

August 9, 2023
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Rated 1 out of 5 stars

I was very disappointed in the IMDT…

I was very disappointed in the IMDT Level 4 course.
It was not made clear what to expect and I signed up willingly and some what excited. They advised once signed up to purchase 4 books that they recommend. None of those books, which cost me nearly £80 helped me at all! In the first unit, one question was repeated twice, although worded slightly differently and 100 more words required for the second repeated question.
Trying to find any form or an answer on the Internet or books was beyond challenging.
Even Google scholar struggled.
I didn't learn anything, although this is set up for those already in the dog training business, for which I am, so for anyone starting out in the business would struggle even more. They do advise to shadow another dog trainer, but sadly, you cannot use that knowledge gained for the course.
I eventually, after weeks of stressing, emailed them to advised of my struggle and could I possibly stop the payments of £200 a month as I had already paid 3 out of the 6 installments.
Did I ever hear back from them? NO I DID NOT! Not even to see if they could off me more support.
STAY AWAY FROM IMDT!
Going to do the Victoria Stilwell course, as my business partner highly recommends it and its very practical. Plus it's a level 5.

June 3, 2023
Unprompted review
Rated 1 out of 5 stars

Awful experience and poor quality.

Having completed 3 postgraduate studies and an undergraduate degree, I am experienced in studying both in person and distant learning. The Level 3 LMR course is just not fit for purpose. There is no actual teaching on this course. You pay £500 for a PDF of information and then a Word document to answer several questions - each of the four units are like this. You are then told to read books. There are two webinars, but you have to pay for these on top of the course fee. You are told to email a tutor if you are stuck. The actual problem is, the lack of teaching - there is no real interaction with the topics being taught. Learning is more than reading half a dozen of poorly written pages.

After the first unit I decided to withdraw, as the course if not worth the time. On trying to get a refund and stop the direct debt, I was informed I will be paying the full amount for the course. So £562 (plus the money I spent on the webinars), I got two badly recorded PowerPoints, a PDF of about 20 pages and a Word doc.

The feedback was blunt and made little sense. It just didn't make any sense - the whole course and organisation. The email communication is also blunt and broadening on rude.

Please avoid.

July 17, 2023
Unprompted review
The Institute of Modern Dog Trainers logo

Reply from The Institute of Modern Dog Trainers

Thank you for taking the time to leave a review. To address your point regarding the LMR course, rather than not being fit for purpose the course is rooted in good science and the tutor support is in place with guidance to help students navigate the course. As adult learners, there are elements of self study with the support of the tutor team available.

Rated 1 out of 5 stars

What a sham of an organisation

What a sham of an organisation, make sure you read the terms and conditions very carefully. I cancelled a course with them with over 100 days notice and the still took their pound of flesh. While you expect an admin charge I was stung for £170 and all I received was 1 email. Be warned and avoid.

June 27, 2023
Unprompted review
The Institute of Modern Dog Trainers logo

Reply from The Institute of Modern Dog Trainers

Thank you for taking the time to leave a review. We want to address your comment "what a sham of an organisation" - the IMDT is not a sham and your comment is untrue and unfair. There is a cancellation policy in place, as in any business, to protect both sides and to ensure we have the correct number or instructors, tutors and arrangements in place for each booking for each course we run

Rated 1 out of 5 stars

Agree with previous comments - should not be offering assesments

I wasn't going to leave a review but have decided it's important to back up the people who have left these other reviews so they know they're not alone. Just to say do not bother getting assessed by them unless you are 'in' with them. I feel robbed of the £300 assessment fee as well as just so disappointed that a company I have had so much faith in, recommended to so many and trained with since before they were even called the IMDT (when they used to be called Alpha Dog Training - 12 years ago) have acted in the way they have. I have been training for over 10 years and have had huge amounts of success and positive feedback from clients. My ethics match perfectly with the IMDTs and as such I thought I should finally get round to getting assessed so i could officially be associated with them. I passed all sections with exceptionally high marks, but was 'failed' on the group class assessment - the thing I actually have been doing for a living for 10 years. I was failed on points that literally made no sense. Such as being told it was unsafe to do a demo an exercise 'in case one of the owners became unwell and i didn't have my hands free to help the owner who was unwell' (not kidding, word for word). The points I was failed on were parts of the way I train that I believe are extremely effective and have the client feedback to prove this. I appealed the decision and after almost 3 weeks received a reply saying the decision stands with little to no comment on all the justification and explanation I had sent including peer reviewed scientific studies in to how people learn and why i use the methods i use.
I also found the admin extremely rude and blunt throughout our interactions and felt like I was nothing more than a nuisance to them even though the reason I had to email multiple times was because they would ignore questions in each email completely as if i'd not asked them.
The lady who did my zoom assessment was actually lovely and really made me think i'd done well - when i joked at the end "oh god i hope i've passed - i know you can't tell me but just reassure me i'm not an awful trainer" - she replied smiling and laughing and said "I think you know you're good". So i have to say i was pretty shocked with the result in the end.
Such an upsetting, confidence knocking and all round disappointing experience. Do not waste your money on them - there are other FAR more credible associations out there who care about more than just their own poorly researched tick boxes. (who i hasten to add i'm already qualified with).

January 13, 2023
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Rated 1 out of 5 stars

I agree with previous negative reviews…

I agree with previous negative reviews of the IMDT.

Firstly, the admin secretary is rude and unhelpful whenever there is communication. To the point of offering no apology for late results of the assessment (which took 5 weeks to receive) just a blunt notification.

During my experience of the 4 day course. I went home crying due to bullying from a tutor during my presentation. This was done in front of a group of strangers and the tutor himself was very aggressive towards me. This was followed on the remaining days of being too attentive, which as a woman made me feel extremely targeted and uncomfortable.

Of course, I complained about this which I felt led to an end result of my assessment failure as I had a black mark against my name for complaining. The assessment feedback is horrendous, very little positive feedback but streams of negative. This is not how any learner should be treated. Whereas other people passed and were offered membership even though they hadn't brought correct equipment. An example of this is being assessed during the 121 for a settle on a mat but the person hadn't brought a mat and still passed. Whereas I was very well prepared, my 121 feedback was that I shouldn't have used a long line for recall even though the dog was a flight risk- this makes no sense and shows their complete inequality when assessing. In other words, don't complain or have an opinion if you want to pass.

The content of the Q&A part of the assessment is barely covered on this course. I achieved well in this only due to a group of people willing to share previous questions. However, if you don't have this access you are set up at a disadvantage.

Overall a money making scheme with a clique culture - if you don't fit in to their way you don't stand a chance.

Many others also commented on how no accomodations are made for people who are neurodiverse.

I wish I would have spent more money with reputable organisations who are registered with ABTC.

This was an expensive and unpleasant lesson learnt that I would not recommend

April 20, 2023
Unprompted review
Rated 1 out of 5 stars

I do not recommend using this dog…

I do not recommend using this dog training provider.

I recently had a frustrating experience with the IMDT based in the UK.

As a small business owner running a doggy daycare in Jersey Channel Islands, I had booked a course with this provider but was unable to attend due to my business commitments and difficulty of travel.

I had requested to use the credit for online courses instead, which would not incur any additional cost for the provider. However, I was informed that this was not possible due to being too last minute.

What disappointed me the most was that this provider claims to encourage its students to run their own businesses, yet they were not willing to make any allowances for my business commitments. I have previously spent thousands of pounds on their courses and have always valued their training and support. However, their inflexibility towards small businesses like mine is unacceptable.

I am not asking for a refund, but simply to use the credit towards future online courses. This is a reasonable request, especially considering it would not cost the provider any additional expenses. Unfortunately, their response has left me with no other choice but to look for alternative providers for my training needs in the future.

Overall, I am extremely disappointed with the lack of flexibility and understanding demonstrated by this dog training provider. As a small business owner, it is essential to have support from providers who claim to encourage entrepreneurship. Unfortunately, this provider has failed to live up to their claims and I will not be using their services again.

April 11, 2023
Unprompted review
Rated 1 out of 5 stars

Disappointing

Disappointing, the overall pass rate is 59% and I reached 76.5 so well over. And x2 below 55% one being 54% and the other 50% so I was failed on my assessment by 1% MASSIVELY unfair. I feel the zoom assessment harsh and poorly set out, I stated a lot more then accounted for. They brag about high pass rates yet I do not know anyone that’s passed. Money making scheme. Definitely avoid. Shame really as I’ve spent a lot of money on this, and was keen to continue. This however has definitely opened my eyes.

June 18, 2022
Unprompted review
The Institute of Modern Dog Trainers logo

Reply from The Institute of Modern Dog Trainers

Thank you for taking the time to post your review. The assessment process is professionally run, is thorough and rigorous and tests both training knowledge and practical skills along with consultation skills. The IMDT don't brag about high pass rates however we do have hundreds of trainers who have worked and studied hard and reached the level needed to pass the assessment and gain their accreditation as a dog trainer

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