The speed at which my order was completed was absolutely phenomenal. films were 70 years old so my expectations were pretty low, but now I have a glimpse of my Dad before I was born. The customer serv... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
- #3 of 6 best companies in Movie Streaming Service
- #6 of 8 best companies in Cloud Storage Service
- #2 of 2 best companies in Film and Photograph Library
- #21 of 45 best companies in Media Company
- #5 of 6 best companies in Photo Restoration Service
- #5 of 10 best companies in Video Editing Service
About iMemories
Written by the company
The Advantage
iMemories is the only company with the ability to use cutting edge artificial intelligence technology to enhance the clarity, colors, and sharpness of your old footage. It's called McKenzie™ AI and it enhances home movies so they look better than ever.Watch the joy come streaming back with the iMemories app. No other company can store your memories in the cloud and let you stream them to any device. It's Netflix for home movies.
The Process
- Pack & Send - Fill a SafeShip Kit with your old home movie films and VHS tapes (no organizing required) and send it in with the included FedEx label.
- Digitization - The iMemories team carefully digitizes your precious memories with the utmost care.
- AI Enhancement - Choose McKenzie™ AI to see your memories with quality you've never seen before.
- Stream & Share - Download the iMemories app to stream your memories to any device and share the joy with your loved ones.
The Story
Since 2004, iMemories has specialized in digitizing analog media and enhancing it with cutting-edge technology, making priceless moments accessible and shareable for generations to come.They are the leading social entertainment company dedicated to transforming how the world preserves and experiences cherished memories.
iMemories has digitized over 100 million assets for more than a million happy customers without losing a single one.
Enhance Your Memories With AI
Written by the company

- Mckenzie AI from iMemories makes your home movies look better than ever.
- iMemories is the only place to have your VHS tapes and movie films digitized and enhanced with artificial intelligence. Using McKenzie AI, iMemories can enhance the clarity, color, and sharpness of your footage to levels you've never seen before.
Satisfaction Guaranteed
Over 1,000,000 happy customers

Contact info
9160 East Del Camino Drive suite b1, 85258, Scottsdale, United States
- 8887468638
- service@imemories.com
- www.imemories.com

Enhance, Stream, & Share Your Memories
Replied to 75% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Memories does a great job
Memories does a great job! I sent in a 32 year old VHS tape, a 40 year old VHS tape and a
20 year old DVD and they were able to restore all of them.!
Now I can keep all of my memories alive
Now I can keep my valuable films from my youth back in the 60s and 50s forever. I had them put on a thumb drive and I can even play it on my smart TV. Thank you iMemories for helping me keep all these memories alive.
To see my family again
To see my family again on the old movie tapes
Just made my heart full!!
IMemories did a fantastic job
I can see my beautiful memories anytime I want from my phone. Easy
I'm so glad that I sent in my videos
I'm so glad that I sent in my videos. This has brought me & my Family so much joy... I Love seeing my Lived ones who are no longer here..
Safe to share
I truly appreciate iMemories. Preserving my memories has always been important to me. I use to keep my movies and photos sealed in many places. Unable to share (fear of them being destroyed). Thanks to iMemories I can share my movies and keep them safe.
It is just too expensive!
Old 8 MM film to USB
Sent in old 8MM film reels and they came back better than expected. They were always available to answer my questions, very professional.
Videos have been great
Videos have been great, cost seems a little excessive. Other transfer companies are doing it for half the price that iMemories charges. I will try another company to compare the quality.
I have totally enjoyed every service…
I have totally enjoyed every service you did. I can't afford your prices again so I am doing the rest of mine by myself. thank you
Very good experience
Very professional to deal with. I had zero problems getting 275 slides digitally converted. It was my first time and I couldn’t have picked a better company to deal with. Highly recommend!
IMemories did a wonderful job…
IMemories did a wonderful job digitalizing old VHS tapes that held a lot of forgotten memories.
Thank you for downloading our family…
Thank you for downloading our family videos so that we can enjoy them again! It was a wonderful experience and a very efficient process.
Old photos and disks saved
I am very happy with the many photos, dvd's and disks I sent to work on for me. I was trying to do this myself and it was taking way too long. I found this place for a good price and I'm so happy I did this.
It was a wonderful experience
It was a wonderful experience. I sent my family's old reel to reel movies and slides. They were quickly downloaded on the app to view. They safely returned my items very timely. I would highly recommend this service.
I found the information difficult to…
I found the information difficult to figure out and hard to communicate with them.
I never knew what was happening an I still haven’t got the flash drive I requested. Other than that the pictures are fun to look at.
iMemories was very timely
iMemories was quick, efficient and patient with my questions. The final product was wonderful! The memories brought tears to my eyes!!!
Make sure you read the fine print
This is my first time using iMemories and I was able to get them digitized in a fairly short amount of time which was great. I was also able to download the app onto my tv and watch my memories there. What I did not like was that I was under the assumption that I was paying for my videos to be digitized as well as transferred to DVD. That was not the case, and I was told by a customer service representative that I would have to pay extra for that. Some people may not need or want a DVD copy of their video so using this service may be a good idea. It was not for me, and I have found another company that will digitize the videos and send a DVD as well if you like, and it is included for a fraction of what I paid iMemories just to digitize my videos and that was while using their Black Friday deal. I would advise anyone considering using this service to make sure you understand all the charges that may be incurred depending on what you want and reading reviews and FAQs as well. I will not be using iMemories in the future because it doesn’t offer what I want at a price I think is reasonable.
Easy to process and easy to view and…
Easy to process and easy to view and download files.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
