Free use of vacuum cleaners with every wash, good textile washing facility, very nice and competent staff. Only the drying performance leaves a lot to be desired, otherwise I would have given 5 stars.... See more
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Location
Switch locationEleonorastr. 20, 45136 Essen, DE
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Car was still dirty after I passed the car wash
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good service - almost wet car after cleaning
Company replied
The Car is Not clean perfectly and Its Wet.
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
Eleonorastr. 20, 45136, Essen, Germany
4.0
Great
76 reviews
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Reply from IMO Car Wash - Essen
Kunde,
We're sorry your car wasn't perfectly clean and dry. We'll address this.
IMO Car Wash
I previously rated this car wash 3 out…
I previously rated this car wash 3 out of 5 stars because the back of my car was still dirty after the automatic wash – the brushes didn’t properly reach that area.
On my recent visit I noticed a clear improvement. The staff now pays special attention to the back of the car, carefully cleaning the spots the brushes miss. This change shows they listen to feedback and care about quality.
Based on this experience, I’m happy to increase my rating, as the overall service has definitely improved.
May 23, 2026
Reply from IMO Car Wash - Essen
Kunde,
We are so pleased to hear about your improved experience with us! It's wonderful to know that our team's efforts to address feedback and enhance our service have made a positive difference. Thank you for recognizing our commitment to quality.
IMO Car Wash
Reply from IMO Car Wash - Essen
HEINRICH,
We regret your car wasn't clean. We are reviewing our process.
IMO Car Wash
Reply from IMO Car Wash - Essen
Pritesh Puro,
We appreciate your feedback! We are so happy you found our service good and clean.
IMO Car Wash
Reply from IMO Car Wash - Essen
Kunde,
We appreciate your feedback. We'll review our cleaning process to prevent moisture issues. Thank you for bringing this to our attention.
IMO Car Wash
Great Carwash
March 4, 2026
Reply from IMO Car Wash - Essen
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Good experience
March 7, 2026
Reply from IMO Car Wash - Essen
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Reply from IMO Car Wash - Essen
Eddy,
We're happy to hear that you had a positive experience with our clean car service! Thank you for your recommendation.
IMO Car Wash
Good and modern car wash system with free vacuum cleaner.
Free use of vacuum cleaners with every wash, good textile washing facility, very nice and competent staff. Only the drying performance leaves a lot to be desired, otherwise I would have given 5 stars. Nevertheless, only recommended and anytime again.
November 28, 2025
Reply from IMO Car Wash - Essen
Alex C. ,
We're happy to hear that you appreciate our services and staff! We appreciate your feedback regarding the drying performance and will consider it as we improve our facilities. We value your recommendation!
IMO Car Wash
Very nice service and very kind staff
This was my first time to use the car wash service from IMO, the staff there was very kind and explained me the whole procedure and helped me cleaned the car very carefully before I enter the wash area.
I will definitely be there again and I would recommend it to everyone.
October 25, 2025
Reply from IMO Car Wash - Essen
Allen Chen,
We're happy to hear that you had such a positive first experience with our car wash service! We appreciate your kind words about our team and their thorough assistance. We look forward to seeing you again!
IMO Car Wash
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