Amazing company. All of my order came very quickly in amazing condition and quality. Great communication from them and was given multiple updates. All products were wrapped well to prevent damage AND... See more
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Review summary
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What people talk about most
Reviews shaping this summary
For my wife I commissioned a trophy cup to be awarded at her old school for best piece of original English Literature written by a school pupil. Impact took the wording exactly, converted a jpeg ima... See more
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I was impressed by the support provided and the speed at which the award was delivered. I had not ordered an acrylic award before and was unsure of how my design would look; the team provided two op... See more
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I was working with Cameron to sort awards for an event and she was amazing. Very quick to respond, attentative and sorted any issues incredibly quickly. Made my life so easy and I couldn't reccomend m... See more
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Company details
Written by the company
As one of the leading UK internet suppliers of trophies and medals for sports clubs, schools, activities and business, we aim to provide you with the best service possible. Buying trophies for your club or business is an important responsibility and we want to make sure that your experience is enjoyable and professional from start to finish — and beyond. If you have a customer service query, please contact the team at: sales@impact-uk.com
Contact info
Office 28, Thrales End Farm, Harpenden, AL5 3NS, United Kingdom
- 01727 790 400
- sales@impact-uk.com
- www.impacttrophies.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Impact Trophies & Medals
Dear Sarah, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Helen, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
As always, excellent!
As always, a great experience with Impact! Always go to these guys for my cricket medals and they never let me down.
January 10, 2026
Reply from Impact Trophies & Medals
Dear Nicola, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Caroline, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Good quality goods and helpful
Have used Impact many times now. No faults. Easy website to navigate and customer queries answered quickly
December 19, 2025
Reply from Impact Trophies & Medals
Dear Rob, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
The friendly staff and very prompt…
The friendly staff and very prompt email replies.
The medals were great quality and price.
The school logo looked great. Very easy website to navigate
January 16, 2026
Reply from Impact Trophies & Medals
Dear Maria, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
They were really helpful from design…
They were really helpful from design to finish . Great product
January 16, 2026
Reply from Impact Trophies & Medals
Dear Lorna, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Graeme, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Fast and Efficient
Quick turnaround, very clear comms, quality product at a competitive price
January 6, 2026
Reply from Impact Trophies & Medals
Dear Norman, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great Quality and look fantastic
Great Quality and look fantastic, looking forward to the event now!
January 9, 2026
Reply from Impact Trophies & Medals
Dear Sharon, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services
Reply from Impact Trophies & Medals
Dear Rob, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
great product
great product, very good price, tremendous customer service. what more can you ask for?
January 5, 2026
Reply from Impact Trophies & Medals
Dear Elizabeth, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
The service was excellent
January 5, 2026
Reply from Impact Trophies & Medals
Dear David, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Absolutely Brilliant Purchase
I only buy 1 trophy per annum & this trophy was definitely the best one I'd purchased
Customer service was excellent quick delivery & well wrapped in a box
Will return next year
January 6, 2026
Reply from Impact Trophies & Medals
Dear Jude, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Quality product, but…
The plaque I ordered was very good and a quality product. This was expected as I have used previously.
I was slightly disappointed that I had to construct the plaque myself, as previously It came completed.
January 6, 2026
Reply from Impact Trophies & Medals
Dear Paul, Thank you for your review. Your feeback is appreciated and very important especially in this instance. I have sent you an email. Kind regards, Customer Service
Reply from Impact Trophies & Medals
Dear Laurence, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great value, even better service
I ordered 200 medals for our club. They were excellent value, exactly what we wanted and arrived in very good time. Great communication throughout.
December 18, 2025
Reply from Impact Trophies & Medals
Dear Andy, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
What a fantastic company
What a fantastic company. Excellent service, love the trophy I bought, and there is always some understanding person on the end of the email who will respond to any query quickly. Couldn't ask for more. Thank you.
January 15, 2026
Unprompted review
Reply from Impact Trophies & Medals
Dear Lizzie, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Neil, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Efficient and great value as alway
Efficient and great value as always. I design a medal for our annual ski trip with friends and it always goes down well to have a personalised memento.
December 14, 2025
Reply from Impact Trophies & Medals
Dear Marcus, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
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