Indiegala Reviews 2,742

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

One of the worst ordering experiences I've ever had. I’ll keep this brief because I don’t want to waste any more time on this company than I already have. My entire purchase process... See more

Rated 5 out of 5 stars

Indie gala is exactly what it seems: a marketplace that collects and sells electronic keys for independent video games, often at a steep discount. I've purchased more than a hundred game keys and bund... See more

Rated 3 out of 5 stars

Tried to buy two games that were listed as available on the website. One was removed from the shopping cart during checkout, even though it was still listed as available on the store page afterwa... See more

Company replied

Rated 5 out of 5 stars

It was a straight-forward purchase. Keys were delivered without any hassle. There is a security system in place before redeeming each Steam key. The Happy Hour is a very nice idea and it keeps custome... See more

Company details

  1. Video Game Store

About Indiegala

Written by the company

indiegala banner vertical indiegala logo Store Bundles Showcase / Freebies Play and challenge die young prologue feudalife vorax Join our community Join Indiegala Discord server Our client Download Galak Follow us About Indiegala If you like videogames, especially PC games and indie games, you'll find on Indiegala.com the best prices you can find on the market in quick deals limited by time or quantity! Indiegala is also a game development studio. We're actually developing the upcoming open world action-adventure Die Young.

Contact info

3.6

Average

TrustScore 3.5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I couldn't access my game key on pc and…

I couldn't access my game key on pc and had to log in with my phone, with id verification in the process, the fact that I could not see my game right after purchase will probably mean that I won't buy here again

September 15, 2024
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Reply from Indiegala

Hi, we apologize for the inconvenience, please let us know what issue you had so we can help you. Thank you

Rated 4 out of 5 stars

Error 15

Received Error 15 upon making a purchase and trying to get my key. As a first time user, that instantly set a red flag that there may be a scam at work. Error resolved itself within a few minutes.

September 14, 2024
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Rated 5 out of 5 stars

happy with purchase

Given the mixed reviews I did a test purchase of a low value DLC to link to my Steam game. The price was good value, the key appeared in my account immediately and redeemed fine at Steam. Based on this I would use them again if the price was right (I always use a comparison site to check first).

September 14, 2024
Rated 5 out of 5 stars

It was really easy to get to my games

It was really easy to get to my games. So far, I've been having a blast with the bundle I got. 5 for $6.50 is a steal, and I'm supporting indie devs. I just love indiegala in general, so keep it up.

September 12, 2024
Rated 1 out of 5 stars

Takes money but won't talk to you. Probably a scam

Bought game on friday. No emails. Website won't send me emails to reset password. So i bought a game on friday to wait until God knows when to play it??? Absolutely the worst. But of course. They already took my money from my account. IMAGINE THAT. garbage company. Don't waste your money or time.

September 13, 2024
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Reply from Indiegala

Hi, we apologize for the inconvenience, we refunded your transaction. Thank you

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Rated 5 out of 5 stars

Smooth experience

Good price for what I wanted to get and easy checkout. Got my key immediately and even a bonus game I wasn't expecting.

September 12, 2024
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Rated 1 out of 5 stars

I can't log in to get my code it keeps…

I can't log in to get my code it keeps telling me to use a legitimate email which I am doing.

September 9, 2024
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Reply from Indiegala

Hi, please just contact our support team via Discord or at support@indiegala.com and they will immediately solve your issue. We care about the safety of our customers and we check all unusual addresses thoroughly. Thank you

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Rated 1 out of 5 stars

The Games I bought where Broken

The Games I bought in the bundle are broken and unplayable. They crash and have errors. They are poorly translated. They are coded in Japanese, making it hard to run on English Computers. This was not explained before purchasing.

September 8, 2024
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Reply from Indiegala

Hi, we are sorry that your expierence is not great. As we have already answered you, we have tested the games and found no problems downloading, installing or launching them. We have not received any other negative feedback about this bundle. Please check your computer settings or contact the publisher. Thank you

Rated 1 out of 5 stars

The website is very broken on mobile

The website is very broken on mobile. It’s unintuitive and difficult to find your purchases. It definitely needs fixed, but overall a good site.

September 7, 2024
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Reply from Indiegala

Hi, we apologize for the inconvenience, we are working to to fix it.
Thank you

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