Indiegala Reviews 2,742

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

One of the worst ordering experiences I've ever had. I’ll keep this brief because I don’t want to waste any more time on this company than I already have. My entire purchase process... See more

Rated 5 out of 5 stars

Indie gala is exactly what it seems: a marketplace that collects and sells electronic keys for independent video games, often at a steep discount. I've purchased more than a hundred game keys and bund... See more

Rated 3 out of 5 stars

Tried to buy two games that were listed as available on the website. One was removed from the shopping cart during checkout, even though it was still listed as available on the store page afterwa... See more

Company replied

Rated 5 out of 5 stars

It was a straight-forward purchase. Keys were delivered without any hassle. There is a security system in place before redeeming each Steam key. The Happy Hour is a very nice idea and it keeps custome... See more

Company details

  1. Video Game Store

About Indiegala

Written by the company

indiegala banner vertical indiegala logo Store Bundles Showcase / Freebies Play and challenge die young prologue feudalife vorax Join our community Join Indiegala Discord server Our client Download Galak Follow us About Indiegala If you like videogames, especially PC games and indie games, you'll find on Indiegala.com the best prices you can find on the market in quick deals limited by time or quantity! Indiegala is also a game development studio. We're actually developing the upcoming open world action-adventure Die Young.

Contact info

3.6

Average

TrustScore 3.5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I dindt get a key of pur

I dindt get a key of pur
chased game concord.

September 4, 2024
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Reply from Indiegala

Hi, we apologize for the inconvenience, we refunded your transaction. Thank you

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Rated 1 out of 5 stars

I wasn't able to download my Steam key…

I wasn't able to download my Steam key for a while, because of some "Page Not Found" error. Then, it was confusing to find the key because it was located under "Store", not "Library."

August 29, 2024
Indiegala logo

Reply from Indiegala

Hi, we apologize for the inconvenience, we can see that you received the key that you have purchased. Let us know if you have other issues and we will help you. Thank you

Rated 1 out of 5 stars

spammed me after buying

Hard to check out, annoying account system and spammed me after buying.

August 29, 2024
Indiegala logo

Reply from Indiegala

Hi, we apologize for the inconvenience, we can see that you received the key that you have purchased. Let us know if you have other issues and we will help you. Thank you

Rated 1 out of 5 stars

I paid the money and never received the…

I paid the money and never received the game link. Sent email and had no reply .

August 23, 2024
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Reply from Indiegala

Hi, we are sorry but we have not received any email from you, the key is in your profile under Store, when you made the purchase it was created an account, if you have not received the email with the link you can recover your account. Please check also under Spam. or you can recover your. Thank you

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Rated 2 out of 5 stars

I wanted to buy 2 games and about 5…

I wanted to buy 2 games and about 5 dlc's. In the end only 1 game in my basket could be bought, because the other stuff was sold out. The other game and dlc is still being offered on the site as of this review, but shows only up as 'sold out' when you want to pay.

August 28, 2024
Rated 5 out of 5 stars

Legitimate and Trustworthy

IndieGala is always a great and legitimate website to utilize for discount prices on Steam games. I've had a few hiccups in the past, but all were resolved within hours and the service and care provided is always excellent. Thanks for being a great and trustworthy business.

August 26, 2024
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Rated 5 out of 5 stars

Indiegala is an all-around very helpful site to use

I like how the site not only has a number of ways to engage with the community and potentially get free games or find a good home for games i have duplicates of or don't want - the fact that i can trade keys or put them in a giveaway allows me to decide if i want to try to get something in exchange or just give the game away for some 'experience' to help me in winning giveaways in turn by accessing more exclusive tiers of giveaways determined by the poster and not Indiegala (and sometimes it's a matter of not wanting a key to go to waste rather than trying to trade) - but the website itself has a format i like. Everything is up front and accessible so I don't have to go digging through multiple pages for hidden or tucked away links. For example, with my recent purchase i clicked the link in the email, was taken to the sales page where the publisher I was interested in was immediately accessible, and was browsing that publisher's offerings in under a minute. Even from the main page I was able to find the same sales easily. Once I had selected what I wanted, completing the purchase was a breeze.
Sometimes on more prominent sites, even knowing that a particular sale is going on requires me to go to a search engine to find it because it's not featured on the front page or readily accessible, or frequently on multi-publisher sales there is no hub where links to each is available like it was on Indiegala, which impressed me.

All that to say that not only is the site easy to use, but it has provided a number of opportunities for me to connect with other gamers for the purpose of exchanging surplus keys or hopefully making a lucky person's day by putting up a giveaway, both things i have not seen other sites do.

August 21, 2024
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Rated 1 out of 5 stars

Used keys

Got two keys, both of them have already been used. Still haven’t gotten my game.

August 17, 2024
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Reply from Indiegala

Hi, we apologize for the inconvenience, we contacted the publisher and we are waiting to receive new keys, if you don't want to wait we can make the refund. Let us know. Thank you

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