Inghams Reviews 

3,465
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 226 reviews, reviewers overwhelmingly had a great experience with this company. People consistently praise the exceptionally friendly resort staff and knowledgeable local representatives who truly go above and beyond to provide wonderful recommendations, organize great excursions, and guide daily activities. Vacationers genuinely appreciate the beautiful Alpine destinations, smooth transport arrangements, and wonderful comfortable accommodations that make every trip truly memorable and relaxing. However, some customers also noted frustrating airport delays, heavy security backlogs, and long waiting times during resort transfers. A few travelers experienced disorganized airport security lines, thoroughly disappointing airport facilities, and stressful travel connections at various departure points.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently helpful,... See more

Holidays

Users describe positive interactions with holidays, highlighting well-organized experiences from booking to... See more

Service

Clients share positive opinions on service, highlighting the supportive staff and efficient organization from... See more

Location

Customers consistently note positive experiences with location, highlighting wonderful settings and... See more

Quality

Customers report great satisfaction with the overall quality of accommodations, highlighting clean rooms,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is our second year of travelling with Inghams. Service from start to finish was excellent. Love that you have access to a rep with local knowledge prior to your holiday starting which helps pla... See more

Company replied

Rated 5 out of 5 stars

Previously used Crystal for years, but split departures with a group no longer offered !, so thought we’d try Inghams. Everything was superb !, resort rep Ryan (Selva Val Gardena) was brilliant wit... See more

Company replied

Rated 5 out of 5 stars

Just returned from our third Inghams ski holiday, second to Selva Val Gardena, staying in Chalet Soldenella. The chalet is in an excellent central location, between the two main lifts. Chalet manager... See more

Company replied

Rated 5 out of 5 stars

Just home from a b&b week in the Dolomites. Excellent service throughout. Had BA flights with 23kgs luggage and a no charge option to use it for skis. Accommodation superb (villa Anna in selva) and... See more

Company replied


Company details

  1. Tour Operator
  2. Flights Search Site
  3. Hotel
  4. Ski Holidays

Written by the company

THE SKI, WALKING AND LAPLAND HOLIDAY EXPERTS. The great outdoors is our happy place and it’s open all year round. Ski the slopes, walk the walks and explore the Lapland wilderness. If nature’s in your nature… if you’re itching for adventure - you’ve found your people. Tap into 90 years of exploring the outdoors. Get the tips, experience and protection you expect from an established travel team, with enough flexibility to make the holiday yours.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

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4.5

All reviews

(3,465)

219 reviews in the last 12 months

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Rated 5 out of 5 stars

Our first time with Inghams & they…

Our first time with Inghams & they didn’t disappoint, 5 * service from start to finish
Anthony was amazing with all his knowledge & recommendations.
We did book to go to Venice on a day trip but we didn’t feel pressured to book any excursions through them .

June 6, 2026
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Reply from Inghams

Thanks, Maria, for sharing your review and for your kind words for Anthony, which I will of course pass to the team. I'm delighted that your first experience with us has given you an enjoyable trip. I hope that we can welcome you again in the future.
Warm Regards, Natalie, Inghams Guest Relations

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Rated 5 out of 5 stars

Just had an amazing 7 days away with…

Just had an amazing 7 days away with Inghams in Chamonix. Harvey, our rep, was excellent, as were the guides on our walks and the hotel where we stayed, Hotel Isabelle. Inghams really gave us the holiday we didn't know we could have, and we will definitely book with them again.

June 6, 2026
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Reply from Inghams

Thanks, Dave, for sharing your review and for your kind words for Harvey, I will be sure to share them with him and the team. I'm delighted that you've had an amazing holiday with us and we look forward to welcoming you again in the future.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Our first of hopefully many holidays…

Our first of hopefully many holidays with Inghams, cannot fault them at all. The staff in resort were brilliant and we will defiantly use Inghams again in the future for another walking holiday.

June 8, 2026
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Reply from Inghams

Thanks, Mark, for sharing your review. I'm delighted that your first experience with us went so well, and we look forward to seeing you again soon.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Inghams staff were excellent they…

Inghams staff were excellent they couldn’t have done more when our flight was cancelled due to industrial action. Our hotel was very well located and the staff and owner were friendly, helpful with exceptional service.

June 13, 2026
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Reply from Inghams

Thanks, Robert, for sharing your review. I'm delighted to hear that the resort team took great care of you, and you were pleased with the hotel.
I hope that we can welcome you again in the future.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Team could not have been more helpful…

Team could not have been more helpful from the initial booking - matching dates and flights and our preferred hotels - to transport in the country to the very helpful team at the resorts.

June 8, 2026
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Reply from Inghams

Thanks, Penny, for sharing your review, and your kind words for our teams. I'm glad to hear that you've had a good trip, and I hope that we can help you on your next adventures.
Warm Regards, Natalie, Inghams Guest Relations

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Rated 5 out of 5 stars

Great walking holiday offering wonderful scenery

We enjoyed our walking holiday to Mayrhoften in Austria with Inghams. We find they bring another dimension to visitors as they arrange walks around the local areas with local guides who impart traditions and history. The reps also are very friendly, knowledgeable and helpful about the area. We found the WhatsApp group very helpful if you were not around when the rep visited your hotel. Although they were available most days. We were kept informed about various walks and trips available. Booking was easy and we found the prices competitive.

May 30, 2026
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Reply from Inghams

Thanks for sharing your review of your recent trip to Austria. I'm glad to hear that you've had an enjoyable time and were happy with the support that you received from our team in Mayrhofen.
I hope that we can welcome you back again in the future.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Just enjoyed a repeat and exemplary…

Just enjoyed a repeat and exemplary service from Inghams, that included the utmost excellence in hospitality from its booking staff, local destination reps, and hotel owners and their staff 👏🙂

May 30, 2026
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Reply from Inghams

Thanks, Rose, for sharing your review and your kind words for the Inghams team and the hotel. I'm pleased that you've enjoyed another trip with us and hope that we can do it again soon.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

One Week Holiday in Wengen

We went on a one week holiday with Inghams to Wengen Switzerland.
We were greeted on arrival at The Grand Hotel Belvedere by Dominika Bacova, (who was easy to spot as she was in the Inghams outfit) who quickly helped settle us in and helped us plan out our holiday, although some had been planned before our arrival.
We went on the Glacier Gorge Walk and via Outdoor we had Karin Baumgartner as our guide. Karin was also brilliant. Karin kept us informed throughout the walk of things of interest and the exhibition at the final point.
We really had a great experience thanks to Dominika and Karin. Both so pleasant and helpful.
The hotel and staff were also very good, Maria from the hotel stood out as someone who went the extra mile to help and make our stay a very good experience.

May 27, 2026
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Reply from Inghams

Thanks, Mark, for sharing your review and for your kind words for the team in resort, which I will share with them.
I'm delighted that you've had a good experience with us and have enjoyed your stay in Wengen. I hope that we can welcome you again soon.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Give Inghams a go, you won’t be disappointed!

My first experience with Inghams and my first ever walking holiday. They are for all ages and abilities and the best way to see the country.

My trip to Switzerland was one of the best holidays I have ever had.

It quickly becomes apparent that Inghams is a reputable company and have very high standards! Everything was fantastic, the accommodation, food, everything.

Out rep offered a 24/7 service and nothing was too much trouble, and made sure we had the best holiday and made the most out of it. She was passionate and this showed in her service.

I would book again with Inghams, no doubt!

May 25, 2026
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Reply from Inghams

Thanks, Cheryl, for sharing your review and for your kind words for your Destination Expert in Switzerland. I will share this with the wider team. I'm delighted to here that your first experience with us has been memorable.
I hope that we can welcome you back again for another trip in the future.
Warm Regards, Natalie, Inghams Guest Relations

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Rated 5 out of 5 stars

Inghams really looked after us in…

Inghams really looked after us in Alpbach, Austria. A super holiday!

May 23, 2026
Unprompted review
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Reply from Inghams

Thanks, David, for sharing your review. I'm pleased to hear that you felt looked after and had a super holiday in Alpbach. I hope that we can welcome you again in the future.
Warm Regards, Natalie, Inghams Guest Relations

Rated 2 out of 5 stars

Really poor customer service

Really poor customer service. No cover on their lift passes if the lifts are closed for the whole day. Did not read our complaint correctly and then talked about a completely different resort. Gave us incorrect and misleading information about claiming, did not pass on a letter for closure, they told us vouchers were available and they were not and even expected us to use google translate to read a reply to themselves from the resort.

April 22, 2026
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Reply from Inghams

Thanks for sharing your review. I'm sorry that we've not been able to satisfactorily resolve the issues your raised with us around the closures of the lifts in resort. We do hope, however, that we can welcome you back again in the future. Best regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

We’ve just returned from a wonderful…

We’ve just returned from a wonderful family and friends ski trip to Alpe d’Huez. There were 14 of us in total, including six children aged between 1 and 10, and it truly exceeded all expectations.

I can’t thank the chalet staff enough. They were absolutely fantastic with the children—so attentive to all their dietary needs, while also taking the time to engage with them and make them feel special. It made such a difference to the whole experience.

The food was exceptional throughout the stay, and every member of the team went above and beyond. We especially loved the thoughtful personal messages on the board each day, along with the delicious homemade cakes—such a lovely touch.

The chalet itself was perfect for our group and had everything we needed for a comfortable and relaxing stay.

Thank you for helping us create such incredible memories, particularly for the children. It was an unforgettable first ski trip for them.

April 4, 2026
Unprompted review
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Reply from Inghams

Thanks, Kelly for sharing your review and for your lovely words for the chalet team, I will be sure to share this with the team in France. I'm delighted that you've had such a memorable trip and I hope that we can take you on another adventure in the future.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Inghams provided a fantastic holiday to…

Inghams provided a fantastic holiday to Alpe d’Huez. We stayed in a chalet and the staff were brilliant. From carrying our bags from the bus, to amazing cakes and dinners and a wealth of local knowledge to get us on the slopes quick and easily.
Would highly recommend booking an Inghams Ski holiday

April 4, 2026
Unprompted review
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Reply from Inghams

Thanks, Nick, for sharing your review. I'm delighted that you've had a fantastic holiday with us. I hope that we can welcome you again soon.
Warm Regards, Natalie, Inghams Guest Relations

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Rated 5 out of 5 stars

Great holiday

We went on a family skiing holiday to Les Deux Alpes with Inghams. They made the trip feel effortless and we felt our hands were held firmly throughout the whole process of booking, travelling and arriving at the resort. Great service and advice. Would recommend!

April 4, 2026
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Reply from Inghams

Thanks, Emilia, for sharing your review. I'm delighted that you've felt supported throughout your journey with us, and that you had a great holiday. I hope that we can take you on another trip again soon.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Excellent family Ski Holiday to La…

Excellent family Ski Holiday to La Rosiere at Easter. Very good pre departure support, friendly overseas rep. Seamless transfers and no hanging about waiting for other flights to come in. Great reminders of activities taking place in resort whilst out there ( ice hockey match, sledging etc). Accomodation excellent and charter flights suprisingly good! ( Titan). Had a fantastic week and would certainly book with Inghams again. Much more support than have previously had with other ski companies.

April 11, 2026
Unprompted review
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Reply from Inghams

Thanks for sharing your review. I'm delighted that you've had a fantastic week with us in La Rosiere, and everything went as it should.
I hope that we can welcome you back for another ski adventure again.
Warm Regards, Natalie, Ingahms Guest Relations

Rated 5 out of 5 stars

100% recommend

We have used Inghams yearly for about 4-5 years. Everything has always been perfectly organised, with efficient and easy transfers, reliable hotels etc. I would 100% recommend

March 21, 2026
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Reply from Inghams

Thanks for sharing your review. I'm delghted that we've been able to take you on another great holiday, and hope we can do the same again soon.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Faultless!

Faultless from booking, pre holiday information to exceptional help and info from the resort reps during our holiday! Would thoroughly recommend and will definitely be booking with Inghams again!

March 28, 2026
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Reply from Inghams

Thanks, Caroline, for sharing your review. I'm delghted that your experience with us was faultless throughout, and we look forward to seeing you again in the future.
Warm Regards, Natalie, Inghams Guest Relations

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Rated 5 out of 5 stars

Would recommend for La Plagne

Just returned as a family of 4 from a ski trip to La Plagne, staying at La Terra Nova, Belambra. Booked hotel, flights, transfers, ski lessons and equipment through Inghams. We read mixed reviews before we left, as the hotel has recently been taken over. Our experience was excellent, Inghams took care of everything and our excellent rep, Dominika, was able to help with any additional queries. Would highly recommend.

April 1, 2026
Unprompted review
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Reply from Inghams

Thanks, Mrs Karim, for sharing your review and your kind words for Dominika which I have shared with the team in France. I'm delighted that you've had an excellent holiday with us, and hope that we can take you and your family off for another adventure in the future.
Warm Regards, Natalie, Inghams Guest Relations

Rated 1 out of 5 stars

Absolutely apalling service

Absolutely apalling service, paid for a service that falls short of expectations, I had to verify my personal information three times, and still their service is by far the worse I have ever experienced in my entire life. Along with Book Publishers who are one of their clients, I have never seen so many excuses, I would never recommend them to anyone.

March 30, 2026
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Reply from Inghams

Thanks, Adrian, for sharing your review. I'm sorry to hear of your disappointment with the service that you've received. If you'd like us to review this for you, please do contact us with full details and email guest.relations@inghams.co.uk
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Exceptional service in Les Arcs – Gali is a star!

Just returned from a fantastic week in Les Arcs with Inghams, and I can’t recommend them enough. From the initial booking to the transfers, everything was seamless, but what really made the trip special was our resort rep, Gali.

It’s rare to find someone so genuinely conscientious and attentive. Gali went above and beyond to ensure every detail of the stay was perfect, checking in regularly and handling all our queries with a smile. Whether it was local recommendations or sorting out logistics, she was incredibly proactive and made it feel like I was in very safe hands.

If you’re looking for a stress-free ski holiday with a team that actually cares about your experience, book with Inghams. Huge thanks to Gali for making the week so memorable!

March 28, 2026
Unprompted review
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Reply from Inghams

Thanks, Roger, for sharing your review, and for your lovely words for Gali. I have already shared this with the team in resort.
I'm delighted that you've had an excellent experience with us, and I hope that we can welcome you back again in the future.
Warm Regards, Natalie, Inghams Guest Relations

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