Inghams Reviews 

3,465
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 226 reviews, reviewers overwhelmingly had a great experience with this company. People consistently praise the exceptionally friendly resort staff and knowledgeable local representatives who truly go above and beyond to provide wonderful recommendations, organize great excursions, and guide daily activities. Vacationers genuinely appreciate the beautiful Alpine destinations, smooth transport arrangements, and wonderful comfortable accommodations that make every trip truly memorable and relaxing. However, some customers also noted frustrating airport delays, heavy security backlogs, and long waiting times during resort transfers. A few travelers experienced disorganized airport security lines, thoroughly disappointing airport facilities, and stressful travel connections at various departure points.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently helpful,... See more

Holidays

Users describe positive interactions with holidays, highlighting well-organized experiences from booking to... See more

Service

Clients share positive opinions on service, highlighting the supportive staff and efficient organization from... See more

Location

Customers consistently note positive experiences with location, highlighting wonderful settings and... See more

Quality

Customers report great satisfaction with the overall quality of accommodations, highlighting clean rooms,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is our second year of travelling with Inghams. Service from start to finish was excellent. Love that you have access to a rep with local knowledge prior to your holiday starting which helps pla... See more

Company replied

Rated 5 out of 5 stars

Previously used Crystal for years, but split departures with a group no longer offered !, so thought we’d try Inghams. Everything was superb !, resort rep Ryan (Selva Val Gardena) was brilliant wit... See more

Company replied

Rated 5 out of 5 stars

Just returned from our third Inghams ski holiday, second to Selva Val Gardena, staying in Chalet Soldenella. The chalet is in an excellent central location, between the two main lifts. Chalet manager... See more

Company replied

Rated 5 out of 5 stars

Just home from a b&b week in the Dolomites. Excellent service throughout. Had BA flights with 23kgs luggage and a no charge option to use it for skis. Accommodation superb (villa Anna in selva) and... See more

Company replied


Company details

  1. Tour Operator
  2. Flights Search Site
  3. Hotel
  4. Ski Holidays

Written by the company

THE SKI, WALKING AND LAPLAND HOLIDAY EXPERTS. The great outdoors is our happy place and it’s open all year round. Ski the slopes, walk the walks and explore the Lapland wilderness. If nature’s in your nature… if you’re itching for adventure - you’ve found your people. Tap into 90 years of exploring the outdoors. Get the tips, experience and protection you expect from an established travel team, with enough flexibility to make the holiday yours.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(3,465)

219 reviews in the last 12 months

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Rated 1 out of 5 stars

Their website doesn’t work on the iPad.

Their website doesn’t work on the iPad.
When you try to search for availability, it brings up a prompt to select your date then when you click on it, you just get thrown back to the resort page. If you have a search result from the home page, you can’t view availability or book a trip. This is in Safari or Chrome on a new iPad with up to date iOS.

March 14, 2026
Unprompted review
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Reply from Inghams

Thanks, Miles, for sharing your feedback. I'm sorry to hear you're having issues with our website. I will be sure to pass this to our IT team. In the meantime, please do call in to our Reservations team on 02045 388944, and they will be happy to help you with your holiday plans.
Warm Regards, Natalie, Inghams Guest Relations

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Rated 5 out of 5 stars

We all had an amazing time with Inghams…

We all had an amazing time with Inghams and we all felt well looked after.
Keep up the good work. 👍🏻

March 1, 2026
Unprompted review
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Reply from Inghams

Thanks so much for sharing your review. I'm delighted that you had an amazing holiday with us, and hope we can take you on another adventure again.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

A wonderful ski holiday overall

A wonderful ski holiday overall

March 1, 2026
Unprompted review
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Reply from Inghams

Thanks, Mr Francis, for sharing your review. I'm delighted to hear that you've enjoyed a wonderful trip and hope that we can welcome you again in the future.
Warm Regards, Natalie, Inghams Guest Relations

Rated 1 out of 5 stars

Terrible service from the team in the…

Terrible service from the team in the UK on multiple occasions

February 7, 2026
Unprompted review
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Reply from Inghams

I'm sorry to hear that you're disappointed with the service from the team. If you'd like this to be reviewed further, please share the details with us at guest.relations@inghams.co.uk
Warm Regards, Natalie, Guest Relations

Rated 5 out of 5 stars

Use them for many years they are always…

Use them for many years they are always excellent in all respects

February 28, 2026
Unprompted review
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Reply from Inghams

Thanks, Mr McManners, for sharing your review. I hope that we can continue to take you away for many more years.
Warm Regards, Natalie, Inghams Guest Relations

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Rated 5 out of 5 stars

Quality provider.

Great range of ski resorts and accommodation and pricing. Staff at the resort are very customer focussed and friendly. Good quality accommodation and food.

March 1, 2026
Unprompted review
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Reply from Inghams

Thanks, Hazel, for sharing your review. I'm delighted that you've enjoyed a good holiday and hope we can welcome you again soon.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Excellent flights/transfer and hotel

February 21, 2026
Unprompted review
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Reply from Inghams

Thanks, Steve, for leaving a 5* review. I hope that we can take you on another excellent trip in the future.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Ingram’s is a fabulous travel company

My son and his partner recently returned from a Lapland holiday booked with Inghams. The whole experience was amazing. The staff, both in the UK and in Finland were outstanding. They could not stop saying how thrilled they were with the whole holiday. Well done to this wonderful company

February 8, 2026
Unprompted review
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Reply from Inghams

Thanks, Mrs Huxley. I'm delighted to her that your son and partner had an amazing experience with us in Finland. I hope we can welcome them again in the future.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Brilliant hotel

Brilliant hotel. Exceptional service from resort rep.

February 28, 2026
Unprompted review
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Reply from Inghams

Thanks, Olwen, for sharing your review. I'm please that you've had a great holiday with us, and I hope we can take you on another one soon.
Warm Regards, Natalie, Inghams Guest Relations

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Rated 5 out of 5 stars

Great Experience with Inghams

Excellent experience from booking to returning home. Pre-departure queries answered very quickly, transfers went smoothly. Accommodation and importantly the chalet hosts were excellent

February 21, 2026
Unprompted review
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Reply from Inghams

Thanks for sharing your review. I'm pleased that you've had a great experience with us from start to finish. I hope that we can welcome you again in the future.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Great holiday

Great holiday. Well organised, very easy travel, and a brilliant chalet with the best hosts. For a ski holiday I can highly recommend Inghams.

February 28, 2026
Unprompted review
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Reply from Inghams

Thanks, Ollie, for sharing your review. I'm glad to hear that you had a great holiday with us and I hope that we can welcome you back again in the future.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Absolutely fantastic holiday with…

Absolutely fantastic holiday with Innghams Ski to Val DSiere. Perfect accommodation, location, ski instructors best ever, rep continously on hand to answer questions, excellent value for money. Package as described and all in place. They even sorted the sunshine for us :l😀

February 28, 2026
Unprompted review
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Reply from Inghams

Thanks, Lucinda, for sharing your review and lovely words. I'm delighted that you had a fantastic holiday with us, and that we were able to make the sun shine especially for you.
We hope to be able to welcome you back again in the future.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Chalet Arktic Tignes

Chalet Arktic Tignes - we had an amazing holiday!! Great chalet with a brilliant host team. Easy walk to the lift for excellent skiing.

February 21, 2026
Unprompted review
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Reply from Inghams

Thanks, Kathryn, for your review and kind words for our team at Chalet Arktic, I will be sure to share this with our team. I'm delighted that you had an amazing holiday with and and hope that we will see you again in the future.
Warm Regards, Natalie, Inghams Guest Relations

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Rated 5 out of 5 stars

Amazing value for money!

What an absolute delight! Having done self catering ski holidays for five years, it was a huge delight and pleasure to book through Inghams and leave all the details to them! Everything was beyond our expectations when we had our holiday at the start of December 2025, and so we returned to Chalet Corniche in February 2026. From the moment the chalet staff stepped up to help us carry our luggage into the chalet we knew it was going to be a special week. Aaron, the chalet manager, was so friendly, knowledgeable and helpful - a gem of an employee. All the staff were wonderful and they remembered small details so we didn’t have to ask twice. Chalet Corniche is perfectly located for access to the slopes and the town. The rooms are large, quiet and the views from the balconies are magnificent. Inghams has chosen to use good quality linen and towels, glass wear and cutlery. Everything feels and looks sustainable and a bit special. The food was fantastic on both our holidays. It is really something to come in from skiing and have freshly made cakes, a constant supply of hot drinks and then an imaginative three or four course meal every day. We felt as though we had our own private chef in our home. Many years ago, on a chalet holiday, the wine would be served in a karafe and be very cheap and nasty. Here, with Inghams, we had an explanation of each delicious wine and the food it would complement and the bottles were opened at the table. Again, it was a touch that elevated each meal. The breakfasts were delicious with lots of choices and set us up perfectly for a whole day of skiing. In fact, we absolutely could not believe the value for money. We hardly had to spend any money during the whole week because the chalet had everything we needed. Tignes is an incredible resort that has never let us down and we were blessed with six days of blue skies so we were very happy skiers. The whole holiday was wonderful and deserves five stars.

February 21, 2026
Unprompted review
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Reply from Inghams

Thanks, Carolyn, for sharing such a lovely review and for your kind words for our Chalet team. I'm delighted that you have such a wonderful experience with us at Chalet Corniche, and I do hope that we can welcome you back again next year.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Excellent holiday in an amazing family…

Excellent holiday in an amazing family run hotel and advice given by reps with everything never a problem, I’d recommend Inghams to anyone after using other ski holiday providers before and receiving this level of service I don’t think I’ll return to other travel providers!

February 1, 2026
Unprompted review
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Reply from Inghams

Thanks, David, for sharing your review. I'm delighted that you've had an excellent holiday with us and that the service you've received means we will see you again in the future.
Warm Regards, Ashleigh, Inghams Guest Relations

Rated 5 out of 5 stars

Chalet le Cedre Blanc Meribel

We stayed at Chalet le Cedre Blanc and had a weeks skiing in Méribel. Becca and Tristan both were excellent hosts, perfect weather helped, we had a great time.

February 21, 2026
Unprompted review
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Reply from Inghams

Thanks, Tom, for sharing your review. I'm delighted that you had a great experience at Chalet le Cedre Blanc and enjoyed some good weather.
I hope that we can welcome you again in the future.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

The best trip ever for myself and my…

The best trip ever for myself and my family

The chalet was superb with a great location
The team really looked after us with great food wine and service.

Big shout out to Laura and Freddie

February 21, 2026
Unprompted review
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Reply from Inghams

Thanks, Mr Matthews, for sharing your review and kind words for Laura and Freddie. I will share this with our teams.
I'm delighted that this has been your best ever trip and I hope we can take you on another family adventure in the future.
Warm Regards, Natalie, Inghams Guest Relations

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Rated 5 out of 5 stars

Excellent experience in La Tania with…

Excellent experience in La Tania with Ingrams. Ellie and Grace, our hosts, were excellent. Incredibly friendly, great with the kids, lovely company and fantastic cooks. Thanks so much, we had a blast.

February 14, 2026
Unprompted review
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Reply from Inghams

Thanks, Jess, for sharing your review and your kind words for our hosts, Ellie and Grace. I have highlighted your review with the leadership team in France to highlight with them both.
I'm delighted that you had an excellent experience with us, and I hope we can welcome you back again in the future.
Warm Regards, Natalie, Inghams Guest Relations

Rated 4 out of 5 stars

Fantastic holiday in Levi, Finland

Fantastic holiday in Levi, Finland with Inghams. Couldn’t fault the flights, transfers to and from the hotel and the excursion we paid extra for, would recommend if you’re looking for a holiday in Lapland, definitely book with Inghams

February 15, 2026
Unprompted review
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Reply from Inghams

Thanks, Suzie, for sharing your review. I'm delighted that you had a fantastic holiday in Levi with us, and I hope that we can welcome you again in the future.
Warm Regards, Natalie, Inghams Guest Relations

Rated 3 out of 5 stars

Madness to finish the season in Lapland in mid-Feb

I’ve travelled with Inghams to Levi / Yllas nearly a dozen times. The experience this time was mostly good, excellent reps, and a reasonable stay at the Crazy Reindeer (a bit dated, good inclusive buffet, friendly staff). The bewildering part is why Inghams stop their season in mid February. By far the best part of the season for skiing is late Feb and March - snow sure downhill conditions, perfect cross-country ski tracks and far better weather conditions. There is a good case to say that Levi is the best cross-country resort in the world, and it’s madness not to capitalise on this. Many customers on our bus to the airport had coughs from the temperatures (between -18C and -25C), which wouldn’t be a problem in March. In future I will travel independently but would be happy to travel with Inghams again, if they extend their season.

Added - thanks Natalie. I genuinely believe there is a great opportunity for Inghams here. When I spoke to the rep they said it was because there was weak demand - if there is, I’d suggest this is a marketing issue, not a customer demand issue. Yes, it’s a great Christmas / Santa / mid-winter destination, but you need to make more of the later season’s prospects for the brilliant skiing - there’s no reason not to target both.

February 15, 2026
Unprompted review
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Reply from Inghams

Thanks, Andy, for sharing your review. I'm delighted that you've enjoyed your time in Lapland. I will share your feedback and hope that in the future we can take you back at a later time in the season.
Warm Regards, Natalie, Inghams Guest Relations

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