Ink Depot is one of those businesses that seem to be fantastic, time and time again, over the many years as a photographer/printer, I have come to find I wouldn't trust anyone else! Living in Brisban... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I had an issue with not printing clear after installing new cartridges. The level of customer service is without doubt the best I have ever received in a very very long time. If you buy off Ink Depot,... See more
Ordering was simple and straightforward. The cartridge arrived in a couple of days and was the correct fit for my quite old printer which is now working perfectly!! Thanks Ink Depot for great ser... See more
I was emailed about some discounts relevant to my particular needs, of which I was able to take advantage and stock up on some ink cartridges. The order was processed promptly and was on my doorstep... See more
Company details
Written by the company
We are an on-line company which means our prices are substantially cheaper than many other traditional sellers of ink and toner printer cartridges. We aim to deliver significant savings ranging from around 40 to 70% of normal retail prices. We offer our customers a huge range of discounted ink and toner printer cartridges. You will be delighted with the quality of the products we sell and the personalised customer service you receive.
Contact info
4.7
Excellent
451 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 24 hours
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Really fast service as usual
Really fast service as usual - which is important when you have run out of ink by mistake!
May 16, 2026
Unprompted review
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Ink Depot has always been reliable
Ink Depot has always been reliable, on time and stocked with the ink supplies that I need. I replace my cartridges about 4 times per year and every time that I investigate, I find that Ink Depot has the most competitive price.
April 11, 2026
Unprompted review
2 weeks and no order delivered
I ordered ink on 14 April 2026. The courier attempted delivery on 17 April and said they could not deliver as "business closed". The address for delivery is a residential address and I selected the authority to leave option. I contacted Ink Depot on 20 April after receiving notification of the attempted delivery and they said they would organise for an urgent redelivery and I am still waiting with no communication from Ink Depot or the courier company. Ink Depot is 30 minutes from my address and almost 2 weeks after ordering no delivery. I won't be using this company again.
April 14, 2026
Unprompted review
Reply from Ink Depot
Hi Kim,
I’m really sorry for the frustration and delay you’ve experienced. This is certainly not the level of service we aim to provide.
This appears to be a rare circumstance where the courier has let us down. The “business closed” delivery attempt on a residential address is not acceptable, and we completely understand how frustrating that would be.
While we have been actively working with the courier to resolve this for you, we acknowledge that our communication along the way could have been much better. You shouldn’t have been left wondering what was happening with your order.
We are continuing to push the courier for an urgent resolution today. If this is not rectified immediately, we will send out a replacement order without further delay to ensure you receive your items as soon as possible.
Please know that this situation is not representative of the normal experience our customers have with us, and we’re genuinely disappointed this has happened in your case.
As a gesture of goodwill, we’ve added 10,000 loyalty points (equivalent to $10) to your account, which you can use on a future order if you choose to give us another chance in the future.
Again, we sincerely apologise for the inconvenience caused and appreciate your patience while we work to fix this.
Very competitive prices for inkjet cartridges
Very competitive prices for generic and brand name cartridges and easy to find those that suit my printer. Simple ordering process with fast secure delivery.
April 22, 2026
Unprompted review
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It arrived on time.
April 17, 2026
Unprompted review
Great price and great fast delivery!
April 9, 2026
Unprompted review
I needed ink for my printer
I needed ink for my printer, then found that no one was selling ink for my old Epson printer. I saw the ad on this site for compatible ink, so I ordered some. I then realised I needed one extra colour, so I reordered it. The delivery was really fast, then, surprise, surprise, both orders came in the same package. Who does this anymore? It just goes to show how alert and helpful their people are. Usually, I would have been sent two packages. Great work. I must say, I was delighted that the ink is compatible with my printer. Thank you.
April 3, 2026
Unprompted review
The website was easy to negotiate and…
The website was easy to negotiate and to find the right items for my printer. Completion of the cart was simple and secure. The items arrived in very quick time, safely packaged and exactly as described. Thank you!
March 26, 2026
Unprompted review
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Always great to deal with this company
Always great to deal with this company. Easy ordering with prompt delivery. I have been ordering my ink from Ink Depot for a few years now and have never had any issues with their products or service. Highly recommend
March 4, 2026
Unprompted review
The ink cartridge just works
The ink cartridge just works. Not much to say here, as the installation and printing quality both seem just as good as the OEM product.
February 16, 2026
Unprompted review
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Ink depot deliveries are always prompt…
Ink depot deliveries are always prompt and they have a great range of cartridges to choose from.
February 2, 2026
Unprompted review
Found what I needed quickly
Found what I needed quickly, ordering was painless, and delivery was faster than I expected (living in regional NSW).
I have fitted one colour and will see how it lasts.
February 2, 2026
Unprompted review
Great service
It was a simple process and the order was delivered the next day. Brilliant!!
January 20, 2026
Unprompted review
Service
I had an issue with not printing clear after installing new cartridges. The level of customer service is without doubt the best I have ever received in a very very long time. If you buy off Ink Depot, you buy quality products and quality service. Cannot recommend them highly enough!😁
January 19, 2026
Unprompted review
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If I had recieved it by now I would be…
If I had recieved it by now I would be able to leave a review.
January 21, 2026
Unprompted review
Reply from Ink Depot
Hi Bill,
I am sorry to hear that you have not received your order yet.
I have taken a look at the tracking link that should be found in the email we sent when we shipped your order. It appears your order was delivered to the Henty post office on 14th January and is currently awaiting your collection.
Printer ink replacement.
I placed the order by 'phone and the lady receiving my call was very helpful and courteous. The required order was received safely a few days later. Thank you.
January 9, 2026
Unprompted review
Fast delivery
Easy to find and order replacement ink which arrived at my regional location the next day.
January 6, 2026
Unprompted review
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