Ink Depot Reviews 

452
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the simple online ordering process, finding it effortless to navigate websites and locate required items quickly. Consumers frequently praise the exceptionally fast shipping and competitive pricing, noting that orders often arrive at their doors the very next day in secure packaging. However, some customers also noted occasional delivery delays, with a few parcels failing to arrive promptly or experiencing unexpected transport issues. A few reviewers additionally mentioned isolated billing complications, such as double charges, or specific items lacking proper compatibility with certain printer models.

What people talk about most

Delivery service

Consumers find delivery service to be efficient and fast, with most packages arriving the next day or within... See more

Product

People report high satisfaction with the product range and quality, noting that items arrive promptly, are... See more

Order

Reviewers highlight positive aspects of order, consistently praising the simple online process and... See more

Service

Clients share positive opinions on service, consistently highlighting promptness, efficiency, and exceptional... See more

Price

Customers consistently note positive experiences with price, highlighting that the costs are the cheapest... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ink Depot is one of those businesses that seem to be fantastic, time and time again, over the many years as a photographer/printer, I have come to find I wouldn't trust anyone else! Living in Brisban... See more

Rated 5 out of 5 stars

I had an issue with not printing clear after installing new cartridges. The level of customer service is without doubt the best I have ever received in a very very long time. If you buy off Ink Depot,... See more

Rated 5 out of 5 stars

Ordering was simple and straightforward. The cartridge arrived in a couple of days and was the correct fit for my quite old printer which is now working perfectly!! Thanks Ink Depot for great ser... See more

Rated 5 out of 5 stars

Found what I needed quickly, ordering was painless, and delivery was faster than I expected (living in regional NSW). I have fitted one colour and will see how it lasts.


Company details

  1. Toner Cartridge Supplier
  2. Business to Business Service
  3. Computer Accessories Store
  4. Office Supply Store

Written by the company

We are an on-line company which means our prices are substantially cheaper than many other traditional sellers of ink and toner printer cartridges. We aim to deliver significant savings ranging from around 40 to 70% of normal retail prices. We offer our customers a huge range of discounted ink and toner printer cartridges. You will be delighted with the quality of the products we sell and the personalised customer service you receive.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

452 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(452)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Great service

Great service. I ordered one day, not expecting to receive it till after Christmas. However, it arrived by courier the next day. Considering I live in regional NSW, this is exceptional service.

December 23, 2025
Unprompted review
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Rated 2 out of 5 stars

The black ink is NOT compatible with HP…

The black ink is NOT compatible with HP series 7000
The coloured inks probably are.
A good experience to stick with the branded product, which I have ordered from a different source, rather than a generic one.

November 7, 2025
Unprompted review
Ink Depot logo

Reply from Ink Depot

Hi Henk,

Thank you for your feedback, and we’re sorry to hear about the experience you’ve had.

The products you purchased are ink bottles, and there should not normally be any compatibility issues with the HP 7000 series. We can arrange a return or replacement if you can provide us with more detail on exactly what compatibility issue you encountered while using the black ink.

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Rated 5 out of 5 stars

Quick work

Ordered a one day special ink package on the Friday. It was delivered on the Monday. All good.

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

Ink Depot is one of those businesses…

Ink Depot is one of those businesses that seem to be fantastic, time and time again, over the many years as a photographer/printer, I have come to find I wouldn't trust anyone else! Living in Brisbane is busy enough at best, and whenever I've needed ink, I simply login in, go to my normal area and order. delivery arrives at my door sometimes the next day or a day after which is so good, no need to have to drive to post office or any pickup area, saving big time. and talk about savings. Running a Canon prograf printer, their prices can't be beat. I am so very grateful for this company. thank you, Ink Depot.
Jeff Lohse- Brisbane

October 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Super fast delivery!

Good prices but the best thing is the super fast delivery. I live in NW Tasmania and I’m not used to next day delivery from the mainland, but I get it every time from Ink Depot. Thank you

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

Where is my order ?

It’s been over a week now and goods have not been received . This follows being double charged last order . Disappointing.

August 22, 2025
Unprompted review
Ink Depot logo

Reply from Ink Depot

Hi Craig,

We’re sorry to hear about your frustration and completely understand how disappointing it must feel to be waiting for your order.

We sent you an email last Thursday with an update – your parcel was attempted for delivery, but because the “Authority to Leave” option wasn’t selected and no one was available to accept the parcel at the time of delivery, Australia Post redirected it to your local post office. It’s currently awaiting collection there.

If you haven’t received the notification card from Australia Post, you can collect the parcel by showing your ID at the post office.

If you require any further assistance, please don’t hesitate to let us know – we’ll be happy to help.

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Rated 4 out of 5 stars

First time using this company and…

First time using this company and website. Fast delivery. Reasonable price. Packaged neat and goods were delivered safe and protected. Would definitely use this service again.

August 15, 2025
Unprompted review

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