Inked Gaming Reviews 549

TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers consistently praise the high quality of the products, including playmats, binders, and other accessories, noting the crisp printing, durable materials, and excellent construction. Many appreciate the ability to create custom designs, finding the image quality on these personalized items to be outstanding and long-lasting. However, some people were dissatisfied with the response time from the company, reporting a lack of communication and updates regarding their orders. There are also mixed opinions regarding order fulfillment and delivery services, with some experiencing significant delays, unfulfilled orders, and issues with incorrect items or additional fees for international shipping.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the high quality of the custom mats,... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report significant delays, with... See more

Quality

Users describe positive interactions with quality. Many customers praise the excellent quality of products,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers express significant frustration... See more

Response time

Consumers express significant dissatisfaction with response times. Many report sending multiple emails and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered during the hight of delays. The lack of communication was frustrating but when they did respond they were helpful offering a refund and helping me to change my order address. The final product... See more

Company replied

Rated 1 out of 5 stars

Similar to another poster, I also placed an order on June 9. It has sat in 'unfulfilled' status since. Despite multiple emails, chats, and other attempts to contact Inked Gaming, I have had zero respo... See more

Rated 1 out of 5 stars

Order placed 11/15/25. Estimated delivery of 12/1. As of today 12/5, no response to 4 emails, two text conversations and their phone number is disconnected. Textbook breach of contract and consume... See more

Rated 1 out of 5 stars

I live in Europe, 5 months to finally come , shipment cost me at least 30 euros, final product came without packaging or any paper anything really inside the box the shipped it... It's not worth it at... See more


Company details

  1. Manufacturer

Written by the company

We print custom gaming accessories like playmats, mousepads, dice bags, and more! Enhance your setup for Magic: The Gathering, Pokemon, Fortnite, and more of your favorite games without breaking your budget! Our products are top quality and designed by gamers for gamers so that you have the best setup you can that matches your style.


Contact info

2.8

Average

TrustScore 3 out of 5

549 reviews

5-star
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1-star

Replied to 25% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

3 Years and Running

I bought one mat on a whim and in the time since have gifted 3 and bought 5 more. Quality is great, art is clear and perfect. The cryptid newspaper ones are my personal favorites! Absolutely reccomend these guys!

October 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Thanks for a great day!

I have been an off and on Magic player since the beginning. I fell off for a long while after college and didn't get back into the hobby until 2023. I got a play mat designed by the incredible Rachel Weeks and a cloth case to keep it in with mushrooms and butterflies. Inked suggested the carrier and it fits the vibe incredibly well. I'd forgotten what I'd ordered because of some absolutely crazy unfortunate life stuff. The day it arrived, I just really needed something positive in my life and it was like a hug from the Universe. Great timing!

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect Christmas Stocking Gift for Son

I ordered a unique MTG playmat for my son's Christmas stocking and it was a hit. Buff squirrels don't disappoint. :) It was great quality, and although I did receive an email warning me it might not make it by Christmas, it made it with time to spare.

December 16, 2024
Unprompted review
Rated 4 out of 5 stars

I have ordered from Inked Gaming a few…

I have ordered from Inked Gaming a few times. Love the quality of their playmats. The colors are vibrant. Was a bit surprised with their price hike but with the economy the way it is I can understand it. Honestly my only gripe is more so with the website. It needs a bit of a tweak. The fact that there is no way to wishlist or save playmats I like is crazy. Especially with how many playmat designs they offer.

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Products - Envy of the FNM Crowd

While my order took longer than expected, It was worth it. I was able to take advantage of a good deal and picked up playmats for my entire playgroup.
On top of this, I have gotten compliments on my Mothman Playmate EVERY single time I have pulled it out to play at my LGS. Good solid quality and very nice designs. I 100% will be buying again.

October 10, 2024
Unprompted review
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Rated 5 out of 5 stars

2 mats made and many more to come

I’ve had 2 custom mats produced, that I made personally, and both came out fantastic! They’re holding up really well, get used multiple times a week, and still look perfect! I will definitely be using them again in the future!

January 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Worth the wait

Little bit of a delay, but the company remained responsive, and the mat was well worth the wait. Will definitely use them again.

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great mats

Great mats. It took a while getting in but I haven't had a problem since and they're really good quality. I would buy again.

December 15, 2024
Unprompted review
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Rated 5 out of 5 stars

I’ve been using Inked Gaming for years

I’ve been using Inked Gaming for years. From the custom scythe playmat I first bought from them, playmats I’ve submitted images for, to full desk mouse pads for work and home they have always come through for me. The selection of artwork has always been second to none.

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

Communication

My experience with inked is that they keep communication open and keep the customer engaged and aware of what is going on with their order with them. If they can keep this as an hour integral part of the business model and acumen, they will prosper.

December 12, 2024
Unprompted review
Rated 1 out of 5 stars

Once, but never again

I ordered my play mat, on January 27, 2025, it is now May 26, 2025. I have emailed them over a dozen of times, with no response to any of my emails, no response to any of the order updates, and no feedback from their team on when my order will be completed. very very very poor customer service and all around experience for my first time using this company. I won’t be ordering again ever.

January 26, 2025
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

We’re truly sorry for what you’ve experienced. Waiting since January with no updates and receiving no replies to over a dozen emails is unacceptable. We completely understand why you’re frustrated and why you’ve decided not to return.

There’s no excuse for this level of silence, and we take full responsibility. We’ve faced serious operational breakdowns, but that doesn’t change the fact that you were left in the dark, and that’s on us. Your trust was lost, and we know we didn’t earn the chance to make things right.

If you're still open to it, please email support@inkedgaming.com with the subject line “URGENT – No Response Since January”, and we’ll escalate it immediately to get you the resolution you deserve.

Thank you for the honest feedback. We’ll use it to keep pushing toward the level of service customers should expect from day one.

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Rated 5 out of 5 stars

Best Quality in the Business

I've been using Inked for customized gaming accessories for many years now, and regardless of any product delays, they have always come through with exactly what I requested. The most recent delays were unfortunate, but due to the political climate that has made shipping materials more complicated, I can't blame this company for late deliveries. I love the work that goes into these customized orders, and I would by far rather continue support for this excellent company than suffer with boring, standardized, and poorer quality products by other companies like UltraPro.

September 15, 2024
Unprompted review

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