Inked Gaming Reviews 549

TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers consistently praise the high quality of the products, including playmats, binders, and other accessories, noting the crisp printing, durable materials, and excellent construction. Many appreciate the ability to create custom designs, finding the image quality on these personalized items to be outstanding and long-lasting. However, some people were dissatisfied with the response time from the company, reporting a lack of communication and updates regarding their orders. There are also mixed opinions regarding order fulfillment and delivery services, with some experiencing significant delays, unfulfilled orders, and issues with incorrect items or additional fees for international shipping.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the high quality of the custom mats,... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report significant delays, with... See more

Quality

Users describe positive interactions with quality. Many customers praise the excellent quality of products,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers express significant frustration... See more

Response time

Consumers express significant dissatisfaction with response times. Many report sending multiple emails and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered during the hight of delays. The lack of communication was frustrating but when they did respond they were helpful offering a refund and helping me to change my order address. The final product... See more

Company replied

Rated 1 out of 5 stars

Similar to another poster, I also placed an order on June 9. It has sat in 'unfulfilled' status since. Despite multiple emails, chats, and other attempts to contact Inked Gaming, I have had zero respo... See more

Rated 1 out of 5 stars

Order placed 11/15/25. Estimated delivery of 12/1. As of today 12/5, no response to 4 emails, two text conversations and their phone number is disconnected. Textbook breach of contract and consume... See more

Rated 1 out of 5 stars

I live in Europe, 5 months to finally come , shipment cost me at least 30 euros, final product came without packaging or any paper anything really inside the box the shipped it... It's not worth it at... See more


Company details

  1. Manufacturer

Written by the company

We print custom gaming accessories like playmats, mousepads, dice bags, and more! Enhance your setup for Magic: The Gathering, Pokemon, Fortnite, and more of your favorite games without breaking your budget! Our products are top quality and designed by gamers for gamers so that you have the best setup you can that matches your style.


Contact info

2.8

Average

TrustScore 3 out of 5

549 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

When I ordered with them in the past it was solid

When I ordered with them it was a custom MTG mat for my growing discord server. The product came out great. Everyone was thrilled about it. They may have misstepped over the last year. But if they say they are rebuilding and fixing it. I believe them. Give them a chance because they can make great products. They have done it before.

May 26, 2024
Unprompted review
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Rated 5 out of 5 stars

Awesome quality mats and bags!

My order arrived quickly and safely packaged. The playmats are great quality and the images were clean with vibrant colors that really pop.
Their playmat bags are also nicely stitched and are made from a nice tough material. Absolutely worth the money if you are looking for something unique and tailored to your interests!

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered a custom game mat

Ordered a custom game mat. Delivery was delayed, but was worth the wait. The colors were vibrant and the image sharp. I am excited to use it on our next charity board game stream.

December 3, 2024
Unprompted review
Rated 1 out of 5 stars

Disappointing Experience – Delayed Delivery and Poor Communication

Inked Gaming recently asked for a review to help rebuild trust. Unfortunately, I can’t in good faith leave a positive one. My order took far too long to arrive—despite placing it over 2.5 months before Christmas, it still didn’t show up in time. What made it worse was the lack of communication. I reached out multiple times for updates and received little to no helpful information in return. No proactive status updates, no sense of urgency. It felt like once they had my money, I was on my own. Buyer beware—especially if you're ordering for a time-sensitive occasion.

October 31, 2024
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

Thank you for taking the time to share this. We completely understand your frustration, and you’re absolutely right to expect more. Delays are frustrating enough, but the lack of proactive communication made the experience worse, and we take full responsibility for that. We’ve been asking for feedback to help rebuild trust, and while this isn’t easy to hear, it’s exactly what we need to confront. Your experience reflects serious gaps we’ve been working to fix. We’re sorry we let you down, especially on a time-sensitive order, and we appreciate you being honest about it. If there’s anything we can still do to make this right, please feel free to reach out again at support@inkedgaming.com with “Follow-up on Missed Holiday Order” in the subject line. We’ll make sure it’s prioritized.


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Rated 5 out of 5 stars

Making it right

Even when Inked Gaming was having trouble, they still helped get me the best quality playmats out there! I had placed my order for the holidays, three different mats, and during the delays, we had an unexpected move. The team at inked gaming was able to get my order to me before our move and the products were still the best I’ve seen!

February 4, 2025
Unprompted review
Rated 2 out of 5 stars

Begging for reviews is not cool, do better

If you see a lot of reviews together it's because Ink Gaming sent out a news letter begging for positive reviews, so don't be fooled.
Customer service is horrible and they consistently lie about shipping and where your order is. They sated two weeks shipping and after about a month I had to beg to get a refund. Just go to Amazon and get a custom mat printed there. It's cheaper and faster.

December 11, 2024
Unprompted review
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Reply from Inked Gaming

We appreciate you sharing your experience, even though it’s tough to hear. We failed to meet our own standards on communication, timelines, and transparency. Stating a 2-week shipping window and then dragging things out for a month with unclear updates is unacceptable, and we take full responsibility for that. Trust has to be earned through better service, not just better words. We’re sorry we didn’t earn yours. Thank you for your honesty. We’re taking feedback like this seriously as we continue working to fix the core issues that got us here.

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Rated 4 out of 5 stars

I would rate 5 stars but it did take…

I would rate 5 stars but it did take alittle longer to get my product. HOWEVER, it was worth the wait. Excellent made product by a small company. Communication was great when questions about my product were brough up. I will definitly do business with them again.

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered a few mats for my group of…

Ordered a few mats for my group of friends. Though it did take longer then expected, it was communicated clearly that it would be delayed and gave updates along the way. The mats came looking clean and seemed to be well made and so far it is the only mat I'm using. Will be ordering again.

February 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Totally worth it!!!

I’ve been ordering inked gaming mats for a while now and I am nothing but pleased. Communication was always there, the company was completely transparent and the products are stellar!!! The wait was worth it during the holidays!

December 1, 2024
Unprompted review
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Rated 1 out of 5 stars

I used to be a loyal customer of Inked…

I used to be a loyal customer of Inked for near a decade.
Then, as I was about to place yet another order, I noticed that like alot of companies, they insulted every artist by incorporating AI slop and even had the gall to charge for the "privelage".

Inked Gaming will never have my support again, and I have since found more local supplier of custom mats with better printing quality and cheaper prices.

March 10, 2025
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

We’re genuinely sorry to hear we’ve lost your trust. We understand and respect your frustration with the presence of AI-generated content on our platform. We appreciate you taking the time to share your thoughts, even if it’s a tough message to hear. It’s feedback like this that pushes us to do better.

Rated 5 out of 5 stars

Customer for years still happy with product

I've never had troubles other than high volume delays which were always clearly communicated.

I and my friends have dozens of custom mats between us. It is now tradition to bring new players in and get them their own custom mat based on their interests.

My main mat which I have used regularly over more than a decade now is still incredibly vibrant. If it's faded, it is difficult to tell.

May 26, 2025
Unprompted review

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