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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including print size, durability, and overall finish, often noting it surpasses competitors. The customer service and staff are frequently highlighted as exceptional, with many appreciating the personalized, helpful, and responsive approach, making interactions pleasant and efficient. However, some customers reported receiving products with poor quality, citing issues like thick stitching, puckering, dirty marks, and misaligned or incomplete prints. A few people also mentioned dissatisfaction with customer support in these instances, describing it as unhelpful or slow to resolve complex issues.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the high-end feel of garments... See more

Customer service

Consumers generally report positive experiences with customer service, often highlighting the helpfulness,... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being helpful,... See more

Quality

Customers consistently note positive experiences with quality, praising the vibrant colors in DTG printing... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the outstanding and incredible... See more

Based on these reviews

Rated 5 out of 5 stars

I have being using Inkthreadable now for five years Always great service and product selection Always there if things do go wrong ie. an item getting lost by postal services and quic... See more

Rated 5 out of 5 stars

Very efficient service, fast turnaround time and our first lot of sample have printed beautifully. We love the intuitive website and the ability to make mockups before ordering. Em and Mary also sped... See more

Company replied

Rated 5 out of 5 stars

I've recently started selling from Shopify, using Inkthreadable as my POD service. Customer service has been fantastic - helping me to settle in and get up and running . I've mostly been dealing with... See more

Rated 5 out of 5 stars

I always have a great experience with Inkthreadable - whenever there's been print/order issues (which is rare anyway), they're quick to sort with no hesitation. Lovely staff, great service. They're al... See more


Company details

  1. Printed Clothing Store

Written by the company

UK based print-on-demand supplier that offers dropshipping for businesses selling t-shirts & other clothing, mugs, phone cases, tote bags, cushions, and more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

916 reviews

5-star
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Replied to 23% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Outstanding customer support and great results

I came across Inkthreadable while looking for branded work clothing and was immediately impressed by the functionality of their website. After working on my designs, I had a few questions and reached out to customer support - and they excelled here too.

Em in customer care has been fantastic: prompt, friendly, and incredibly helpful, even going as far as sourcing and customising specific items that are not listed on the website.

The first batch of items arrived today with quick delivery, and they did not disappoint. I will definitely be using Inkthreadable as my first choice for branded gear going forward.

January 23, 2026
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Rated 5 out of 5 stars

My experience with Inkthreadable has…

My experience with Inkthreadable has been very impressive so far. There was an issue with one of my products during printing, and instead of sending it out anyway like many manufacturers do, they informed me right away and gave me time to fix it. Their support team was polite, patient, and made sure everything was clear before ending the conversation. Overall, it’s been a great experience working with them

January 25, 2026
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Rated 5 out of 5 stars

I have being using Inkthreadable now…

I have being using Inkthreadable now for five years

Always great service and product selection

Always there if things do go wrong ie. an item getting lost by postal services and quick to fix any issues that (rarely) arise

Great print size on shirts (32x50cm!) and superb quality that lasts for years

I am still wearing shirts I got printed years ago and just beautiful!

I tried several UK dropshippers before with issues (like changing print size depending on the shirt size lol) and no one else comes close

Fast delivery times also which is a great bonus for dropshippers!

Highly recommended

January 20, 2026
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Rated 5 out of 5 stars

Inkthreadable team always providing…

Inkthreadable team always providing amazing customer service quick at responding and always willing to help and do their best with any situation I bring to their attention, Em and Amy have been so helpful this month appreciate it a lot!!! Recommend using these guys if anyone is thinking about it

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

I’ve had a great experience with Inkthreadable. The product quality is excellent and my customers are always very satisfied with what they receive.
Occasionally, during busier periods, small issues can happen, but the customer service team has always been extremely helpful, quick, and efficient in resolving them.
Overall, I find Inkthreadable to be a reliable and professional service, and I’m happy to recommend them.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

I've recently started using…

I've recently started using Inkthreadable for my business and the service has been excellent so far.

Any issues I've had are dealt with quickly and professionally (Thank you Em!) 🙂

If you're looking for a POD service in the UK i really recommend giving them a try!

January 14, 2026
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Rated 5 out of 5 stars

Really impressed with Inkthreadable’s…

Really impressed with Inkthreadable’s customer service particular mention for Em. The team responded quickly, were friendly and professional throughout, and sorted everything out without any hassle. They even arranged a replacement and adjusted the size for me, which was much appreciated.
Clear communication and a genuinely helpful approach — would happily recommend and use again.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Reassuring communication

I've recently started selling from Shopify, using Inkthreadable as my POD service. Customer service has been fantastic - helping me to settle in and get up and running . I've mostly been dealing with a member of staff called "Em" who has been particularly reassuring during what was initially quite a nervous time for me. Thank you :)

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great service and quality products

Great service and quality products. Customer service is top notch and friendly 😀. I’ve been using Inkthreadable for a number of years now and they are by far the most responsive at solving problems.
Em and the team are always very helpful.

January 7, 2026
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Rated 5 out of 5 stars

Great company for creating my products…

Great company for creating my products linked to my shopify. Great customer service from Em. She was brilliant dealing with a print adjustment issue based on my design. Looking forward to 2026 with Inkthreadable looking after my merch needs.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Would definitely recomend

Had a slight issue with an order that was nobody’s fault and Em at Inkthreadable was fantastic. Since using them I’ve been very impressed with both their clothing quality and shipping times, not to mention the customer service I’ve received. Em is a credit to Inkthreadable. Would definitely recommend!

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Great customer service from Em! Response is quick and any problems are swiftly dealt with. Overall I'm happy with Inkthreadable, the quality is excellent, resulting in happy customers!

January 6, 2026
Unprompted review

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