InMotion Hosting Reviews 

Let me just say that the assistance I received from customer support was great, as usual. It is a huge reminder of why I chose InMotion in the first place. Alyssa and the team quickly resolved my issues and helped get my workflow back on track. I am very grateful!

InMotion has the best chat support 24/7. It's real folks every time. They have a searchable help database (which is terrific) but InMotion doesn't use AI or bots to manage chat. You get in line, you get a tech. For oddball problems, basic questions or security issues their Chat is fantastic. I had a cPanel email that looked fishy and my tech not only tracked down the email (legit) but explained the issue and removed the problem so I would stop getting notified for something that was essentially an artifact from earlier builds. I've been with them for years and find their entire company to be focused on their clients having a successful experience regardless of size or tech expertise.

The support team solved my problem—as they always do. And they speak, read, and understand English. I'br been with several hosting companies in the past, and in 2007, I discovered InMotion and never looked back. Incredible uptime, very friendly people, what's there not to like? Highly recommended.

Very good services

I love the way I can always get hold of in motion staff to sort out any issues. Then when the mistakes are done to me the help with solutions and actually listen to my problem. Great customer service.

WHH, has been a consistent provider of excellence in; service and reasonable pricing. My biggest concern with on-line hosting space provider was the bad customer service until, we found WHH, so we never looked back. 17 years with WHH, and could not recommend anything else! Great Job!

I highly recommend. Pricing is fair, web hosting is dependable and customer support is exceptional. Great for small business as they are always there for assistance.

I needed guidance on what to do to transfer control and management of my HOA’s website to a new site manager. Karl M. understood the problem and gave me clear instructions on the steps to take. He made it easy. Overall the hosting and customer service from this company has been top-notch. Reliable, responsive, totally capable for handling our needs.

Dakota and Sky L have been keeping me updated while they strive to help me restore my website and email files which went missing back to my server.

This level of care and concern is wonderful to experience and I appreciate it very much. I'm glad to know working with and giving my business to Inmotion for over a decade now, has been the right decision.

It's at times like this that you know what type of people you're actually working with. Thanks so much guys! 🙏🏾

Customer support of Inmotion Hosting is second to none. That is the main reason that kept me with this company as I host many websites and having reliable support is the most critical aspect to my business.

If I have an issue, support immediately provides me with the information I need. I find the product easy to use. I had a problem and not only did InMotion respond to me immediately, but also followed up.

Whenever I needed assistance all has been handled efficiently on timely manner. Pleased to keep working with InMotion since 2012.

Their hosting and support are the best in the industry. It is actually insane how helpful they are. I had two other hosting companies and it was impossible to justify staying with them after dealing with Inmotion.

Tech support was kind, helpful and patient. Always great service.

I have been a Dedicated Server client of InMotion hosting for several years. Whenever I have needed technical support it has been EXCEPTIONAL. They are always available and InMotion's techs have always been able to assist.

I had a hosting package with A2 Hosting for almost 6 years. Once they were "absorbed" by Hosting.com, things went absolutely downhill. No more chat support, ticket resolution took several hours, whenever something happened, the chances of me figuring out the issue using ChatGPT or Google and correcting it myself were greater than the likelihood of them even finding the root cause. To say I was fed up was an understatement.

Enter InMotion Hosting to save me from all the madness I was suffering (for starters, I had 8 websites hosted with the current "hosting nightmare"). After purchasing the hosting package with them, and being reassured that I have 90 days with a money-back guarantee, my main concern was migrating all those websites over, with the minimal possible downtime. If you've done this before, you know it's rarely a zero-trouble experience.

Then again, InMotion Hosting - specifically Dakota P - was the saving grace. I put in the request for the Launch Assist (how they call their migration service, which was free with the purchase), and when I received the first email from him about the migration starting, it was ALL smooth sailing. I had requested to migrate the smaller websites and leave the behemoth one apart, but lo and behold, he did all the small ones, and after I verified everything and changed the DNS nameservers for them, I hesitantly asked about the big one, and he started working on it right away.

Seldom in the technology world are you able to find people who are genuinely helpful and willing to walk the extra mile for you. Dakota did so for me and then some, and so far InMotion Hosting has been the migraine pill that makes all my hosting headaches go away

Both of the Gentlemen that i worked with were both prompt in their replies, assisted me very patiently when i asked probably stupid questions, and made all the changes i asked for.

Responded quickly. Professional service.

Quick, professional and friendly support - fast problem solving