The support team is fast, patient, and genuinely knows their stuff — every time I've reached out, they've walked me through the issue and resolved it right away. Reliable service backed by people who... See more
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Donnie in tech support was very patient with me as I learned, from him, how to set up a sub domain and add an A Record for Cloudflare. I can't say everyone at InMotionHosting has been as patient and i... See more
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I've been with InMotion Hosting for over 10 years, which probably says more than anything else I could write. Like any hosting company, they haven't been perfect. There were times I considered... See more
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Inmotion Support both by live chat and phone is exceptional. Wait times on occasion can be lengthy but there hasn't been a time when my issue was not resolved. That's important in the hosting and I.T.... See more
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Company details
- #27 of 66 best companies in Web Hosting Company
- #14 of 27 best companies in DNS Provider
- #13 of 20 best companies in Email Service Provider
- #87 of 356 best companies in Software Company
About InMotion Hosting
Written by the company
InMotion Hosting is a premium web hosting provider trusted by agencies, digital teams, and growing businesses that rely on performance-first infrastructure to drive results. With over 20 years of experience and more than 170,000 satisfied customers worldwide, InMotion Hosting delivers scalable, secure, and expertly supported hosting solutions tailored to professional needs.
Performance-First Infrastructure:
Every solution we offer runs on fast, reliable, and scalable architecture, powered by our proprietary UltraStack server configuration. This platform is purpose-built for speed, stability, and resource efficiency—so your sites stay online, load quickly, and scale as your traffic grows.
Real Human Support:
When you need help, you’ll talk to a real person—no scripts, no chatbots. Our in-house support team is available 24/7/365 and includes trained experts in WordPress, cPanel, Linux, server management, and more.
Strategic Partnership:
We don’t just host your website—we help you build, secure, and optimize it. Our white glove managed hosting includes server tuning, Core Web Vitals optimization, custom software installation, and 24/7 expert human support to meet your business goals.
InMotion Hosting is more than a web host—we’re the trusted infrastructure partner for businesses that demand more. If your website drives your business, we’ll help you move faster, scale smarter, and stay secure.
Get Everything Your Website Needs to Scale
Written by the company
- Hosting Tools for Professionals
- Take your productivity to the next level and experience a web hosting platform that allows you to create websites fast. With our easy-to-use tools and business-ready features, you'll be able to scale your business quickly.
- 24x7 Expert Human Support
- Every day we delight our customers with friendly service that is readily available, expert and effective. We work 24/7 to make sure your web hosting is fast, safe, and secure. Our mission is to make sure you are 100% satisfied with our products and customer service.
100% Satisfaction Guarantee
Industry-Leading Money-Back Guarantee
We stand behind our products and customer service. We guarantee that you will always get reliable hosting, helpful support and professional service. Our industry-leading 90-Day Money-Back Guarantee allows you to have peace of mind and to try our services risk-free.
Terms and restrictions apply. 90-day money-back guarantee is available on certain hosting plans and term lengths. Money-back guarantee does not apply to addons, domains, or professional services.
Contact info
2 Constitution Drive, 23462, Virginia Beach, United States
- +1-757-416-6575
- www.inmotionhosting.com
Agency Partner Program
4.5
Excellent
3K reviews
Asks customers to review
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Help with cloning website from test to live
The first time I reached out, the representative said they couldn't help me and gave me a link to clone the website myself. I tried and could not figure out what to do so I reached out a second time. I was transferred from regular support to Technical Support and the representative was extremely polite and happily helped me get the website cloned and fixed the errors that occurred. I greatly appreciate the help!
April 21, 2026
Unprompted review
Reply from InMotion Hosting
Kristen,
We greatly appreciate this review! We're happy to learn our team was able to assist you with cloning the website and resolving the errors. Reach out anytime, we're always here to assist.
Jana T. - Brand Ambassador
Access to a real help person when all…
Access to a real help person when all else fails is paramount to meaningful help and InMotion offers just that. Accessible, knowledgeable, understandable & patient! EXCELLENT +++
April 23, 2026
Unprompted review
Reply from InMotion Hosting
We're happy to hear that our team's accessibility, knowledge, and patience provided you with meaningful help. We appreciate you sharing your excellent experience!
Jana T. - Brand Ambassador
I had a fantastic experience working…
I had a fantastic experience working with Joshua W during my recent support request. He was dedicated, highly knowledgeable (I can’t stress this enough), and an excellent problem solver. Without diminishing the efforts of previous support agents, Joshua was the one who ultimately resolved my issue, and he truly went above and beyond. InMotion Hosting has an outstanding employee in him and undoubtedly a valuable asset to the company.
April 22, 2026
Unprompted review
Reply from InMotion Hosting
Nikhil,
Thanks for the positive feedback and the shout-out to Joshua! . We appreciate your highlighting his dedication, knowledge, and problem-solving skills. We're happy to hear that you had a fantastic support experience.
Jana T. - Brand Ambassador
One of our websites was down
One of our websites was down at night, and the Tech Support member was on it right away. He fixed the problem in no time. I highly recommend InMotion Hosting.
April 19, 2026
Unprompted review
Reply from InMotion Hosting
We're happy to hear that our tech support swiftly resolved the website issue. We appreciate your recommendation of our hosting services and thank you for the positive feedback.
Jana T. - Brand Ambassador
I have been with InMotion Hosting for…
I have been with InMotion Hosting for app 15 yrs. Had a few challenges along the way, that have all been fixed promptly.
Recently, I was trying to change something on my site and not being a computer programmer I did something that took the website offline doh.
Reached out to InMotion with that what have I done ? Help!!
I was helped by three people there , Richard,Ned and Eric who besides my incompetence remained calm and polite and got my website back up ASAP.
This is my first review on Trust Pilot, yet after 15yrs of great service, time to acknowledge InMotion for their great service and customer care.
Thanks Phillipe
April 6, 2026
Unprompted review
Reply from InMotion Hosting
Thank you for acknowledging our service and customer care with your first Trustpilot review! It really means a lot.
We appreciate your long-term loyalty, and are glad we could assist you in resolving the website issue. It's great to know that our team's calm and polite support helped get your site back online quickly.
Jana T. - Brand Ambassador
janat, InMotion Hosting
Quick response and fast follow up.
Quick response and fast follow up.
Problem resolved.
April 17, 2026
Unprompted review
Reply from InMotion Hosting
Larry,
We're happy to hear that our team resolved your problem quickly! Thank you for your positive feedback; we appreciate it very much.
Jana T. - Brand Ambassador
WOW- 16% Negative reviews is Insane!
WOW- 16% Negative reviews is Insane!
No Wonder we're not happy with this host!
This is our Recent review!
-Nothing Positive to Report-
Here's a copy of our last correspondence April 20-2026
Apr 19, 2026, 5:18 PM EDT
Past maybe 8 years I have only had kinda negative experiences with this hosting company, but I've kept quiet about it.
In the past meaning- I reached out to this hosting company for Website Support.
In the past meaning- I was seeking an entire website re-build.
In the past meaning- I was denied help with your web development link.
In the past meaning-I was shot down reaching for help with *Captcha.
Credit to Your employees on the phone were always Friendly, never Rude.
The ending conversation was *Always these phrases-- We Cant | We Dont | Sorry | Cant Help You | Find a Third Party
Many phone calls with your people only led to a Dead End, yet your employees were always kind and courteous, but
the common denominator was always a Fail.
We are just a small customer and you'll never know that we are gone.
At this time, we are considering migrating away from your online services.
Your rates are too high as well..
NO TECH SUPPORT
NO CUSTOMER CARE
NO BILLING SUPPORT
Only Employees whom provide answer response with Little to No Value and The Cycle Resumes!
April 19, 2026
Unprompted review
Reply from InMotion Hosting
Ronnie,
We appreciate you sharing your experiences. We're sorry to hear about the issues you've encountered over the years, especially regarding website support and the limitations you faced.
We are reviewing your feedback and your past support conversations to try and find a solution and to determine how we can handle similar situations in the future better.
Jana T. - Brand Ambassador
InMotion helped me to restore my…
InMotion helped me to restore my clients website after a developer accidentally crashed it. I couldn't be more grateful. THANK YOU SO MUCH!
April 18, 2026
Unprompted review
Reply from InMotion Hosting
Thank you so much for this review! It's great to hear that we could help you restore the website.
Jana T. - Brand Ambassador
Top-Tier Support
Reasonable prices, great up-time, and the absolute best support in the industry.
April 16, 2026
Unprompted review
Reply from InMotion Hosting
Mathew,
We're happy to hear that you had a great experience with our reasonable prices, up-time, and support. Thank you for your positive feedback!
Jana T. - Brand Ambassador
Reply from InMotion Hosting
We're happy to hear that you had a quick and excellent experience. Thank you for your positive feedback; we appreciate it!
Jana T. - Brand Ambassador
InMotion got my workflow back on track
Let me just say that the assistance I received from customer support was great, as usual. It is a huge reminder of why I chose InMotion in the first place. Alyssa and the team quickly resolved my issues and helped get my workflow back on track. I am very grateful!
April 13, 2026
Unprompted review
Reply from InMotion Hosting
We appreciate you taking the time to leave us this great review. It's wonderful to hear that our assistance resolved your issues and got your workflow back on track. We're so glad you're happy with our support.
Jana T. - Brand Ambassador
InMotion Chat = Real People like Eric
InMotion has the best chat support 24/7. It's real folks every time. They have a searchable help database (which is terrific) but InMotion doesn't use AI or bots to manage chat. You get in line, you get a tech. For oddball problems, basic questions or security issues their Chat is fantastic. I had a cPanel email that looked fishy and my tech not only tracked down the email (legit) but explained the issue and removed the problem so I would stop getting notified for something that was essentially an artifact from earlier builds. I've been with them for years and find their entire company to be focused on their clients having a successful experience regardless of size or tech expertise.
April 12, 2026
Unprompted review
Reply from InMotion Hosting
Thanks so much for the 5-star review and your kind words!
We’re thrilled to hear that you’ve had a great experience with our chat support. Providing fast, knowledgeable, and human assistance is something we truly prioritize, so it’s wonderful to know our team was able to quickly resolve issue and offer clear, helpful guidance.
It means a lot to hear that our commitment to your success is making an impact. We truly appreciate your continued support and look forward to being here whenever you need us!
Jana T. - Brand Ambassador
Problem solved!
The support team solved my problem—as they always do. And they speak, read, and understand English. I'br been with several hosting companies in the past, and in 2007, I discovered InMotion and never looked back. Incredible uptime, very friendly people, what's there not to like? Highly recommended.
April 13, 2026
Unprompted review
Reply from InMotion Hosting
Daniel
We appreciate your long-term loyalty since 2007 and are so glad our support team consistently resolves your issues. It's great to hear you find our uptime reliable and our team friendly! Thanks for the recommendation.
Jana T. - Brand Ambassador
Reply from InMotion Hosting
Thanks for taking the time to share your experience. We very much appreciate it.
Jana T. - Brand Ambassador
Great customer service
I love the way I can always get hold of in motion staff to sort out any issues. Then when the mistakes are done to me the help with solutions and actually listen to my problem. Great customer service.
April 10, 2026
Unprompted review
Reply from InMotion Hosting
Cathy,
We're happy to hear that our team is readily available to address your concerns. It's great to know we listen and help find solutions. Thanks for the feedback.
Jana T. - Brand Ambassador
WHH, is D best in D market!
WHH, has been a consistent provider of excellence in; service and reasonable pricing. My biggest concern with on-line hosting space provider was the bad customer service until, we found WHH, so we never looked back. 17 years with WHH, and could not recommend anything else! Great Job!
April 10, 2026
Unprompted review
Reply from InMotion Hosting
E We're happy to hear that our service and pricing have consistently met your expectations over the past 17 years. It's great to know that we've provided the support you were seeking. Thank you for your wonderful feedback!
Jana T - Brand Ambassador
I highly recommend
I highly recommend. Pricing is fair, web hosting is dependable and customer support is exceptional. Great for small business as they are always there for assistance.
April 8, 2026
Unprompted review
Reply from InMotion Hosting
We appreciate your recommendation and are so glad you find our pricing fair, hosting dependable, and support exceptional! It's great to know we're assisting your small business.
Jana T. - Brand Ambassador
Guidance on transferring site management
I needed guidance on what to do to transfer control and management of my HOA’s website to a new site manager. Karl M. understood the problem and gave me clear instructions on the steps to take. He made it easy. Overall the hosting and customer service from this company has been top-notch. Reliable, responsive, totally capable for handling our needs.
April 7, 2026
Unprompted review
Reply from InMotion Hosting
Dennis,
We're happy to hear that the instructions provided were clear and helpful during the website management transition. We appreciate your kind words and are glad our hosting and customer service met your needs effectively. Thank you for the positive feedback!
Jana T. - Brand Ambassador
Dakota and Sky L have been keeping…
Dakota and Sky L have been keeping me updated while they strive to help me restore my website and email files which went missing back to my server.
This level of care and concern is wonderful to experience and I appreciate it very much. I'm glad to know working with and giving my business to Inmotion for over a decade now, has been the right decision.
It's at times like this that you know what type of people you're actually working with. Thanks so much guys! 🙏🏾
April 9, 2026
Unprompted review
Reply from InMotion Hosting
We appreciate your kind words! It's great to know the support provided has been helpful during this challenging time with your website and email files. We value your long-term business and are grateful for your feedback.
Jana T. - Brand Ambassador
Customer support of Inmotion Hosting is always reliable.
Customer support of Inmotion Hosting is second to none. That is the main reason that kept me with this company as I host many websites and having reliable support is the most critical aspect to my business.
April 9, 2026
Unprompted review
Reply from InMotion Hosting
We're happy to hear that our customer support has been a reliable and critical aspect of your business. Thank you for your positive feedback and for staying with us!
Jana T. - Brand Ambassador
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