InsideJapan Tours Reviews 

1,385
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Really great service provider, they helped us at every step of the planning process and once we got to Japan, everything was prepared for us meticulously. Hotel and travel preferences had been taken i... See more

Rated 5 out of 5 stars

The entire package was tailored to what we wanted. We had a few key areas we wanted to visit. Jess made a clear, entertaining and concise tour pack. We had a good mixture of busy days and casual days... See more

Rated 5 out of 5 stars

All the accommodations were booked and had excellent locations for ease of access to transport and site seeing. All ticketing was booked and worked seamlessly for us. The tour guides were knowledgeabl... See more

Rated 5 out of 5 stars

Inside Japan advised us, they planned our trip tailored to what we wanted, as a self guided holiday. They booked hotels, trains, guides etc. Everything worked smoothly. They made it easy for us to hav... See more

Company details

  1. Tour Operator
  2. Travel Agency

About InsideJapan Tours

Written by the company

Established in 2000, InsideJapan Tours is a market-leading Japan travel specialist, offering unique group tours, tailored travel and cultural experiences in Japan. Our team have had years of experience living, working and travelling in Japan, and we offer unrivaled advice and support – whatever your budget or personal interests.

People travel with us because we give them the chance to experience both the popular and the little-known aspects of Japanese culture, providing an insight into the diverse character of this fascinating country. Our memorable trips consistently exceed our customers’ expectations.

We're proud to be a B Corp

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4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,385)

474 reviews in the last 12 months

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Rated 5 out of 5 stars

This is why you pay for a tour

Meticulously planned trip. My favorite parts were the mountains and small towns, places that I never could have navigated on my own. Savannah was everything you could ask for in a tour leader and more. Her knowledge and running narrative made the trip so much more valuable, and her energy and people skills really set the tone. I appreciated her flexibility and extra help when I needed it, especially for the post trip traveling. The home office staff were also very helpful with my pre and post trip planning. Just ask. All the local guides they used were great. Food and lodging were excellent, with Kotahira being just wow. More small group tours to rural areas, please. And could you arrange to have fellow travelers as enjoyable as my group?

March 30, 2026
Rated 5 out of 5 stars

Everything about my trip was excellent

Everything about my trip was excellent. Very well organised and an excellent group leader in Michael. The itinerary was also excellent with a wide variety of places visited which provided a very good introduction to Japan. I would definitely recommend Inside Japan to anyone considering a visit.

March 22, 2026
Rated 5 out of 5 stars

Inside is absolutely correct

Wonderful tour logistics leader (his own term) and guide (our award to him given his knowledge and ultra friendly nature) - big shout out to Michael . Tour structure gave a impeccable view into Japan both with obvious cities and numerous hidden gems that fully fulfilled the 'Inside' part of the name. Pre tour amazing help via phone consultations, and endless help to configure extra days and answer any and all (many) questions for every last detail - big shout out to Archie.

March 29, 2026
Rated 5 out of 5 stars

Must See Japan Tour

We completed our Japan trip a few days ago and we did the Must See Japan tour. It was the best guided tour we have been to, and this is down to one person: our truly amazing guide, Hanan. She was not a guide but a member of the family who took a group of 16 people of varying ages from all different parts of world on a wonderful and magical 11 day journey across Japan.
Her enthusiasm and love of the country infected us and we were eager participants in wanting to see as much as we could in the 11 days. Even on our free days we happily agreed to her suggestions of vsiting additional sites not included in the itinerary.
Her knowledge of the country is deep and she explained to us the traditions and etiquettes of the nation. Although we were a group of 16 it felt we were on our own personal tour as she made sure that our requirements were met. My wife is a vegetarian, and she ensured that there was a suitable place for her to eat at each stop.
Navigating the train network in Japan can be overwhelming and with military precision she negotiated our way to numerous changes including changing up to 6 trains one day without any difficulty. On timing she set us a challenge which we all rose to so that we could get the most out of our day. Her planning and attention to detail is faultless and throughout the whole she always had a big smile!
At each town we tasted the local dish and during our train journeys on the ”bullet train” we were treated to a taste of the dessert from the town/city we had left.
We all became friends during the 11 days guided by an amazing friend (and guide), Hanan.
Thank you Hanan!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Must see Japan small group tour

The trip was fantastic from start to finish.
Our tour leader Hanan was exceptional. Her ability to manage the logistics and keep the group on schedule was amazing. Her knowledge and expertise, and sense of humour helped deliver an excellent fast paced trip across Japan.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Everything very well planned

Everything very well planned. And everything happened as arranged: taxis waiting for us, guides waiting for us, train tickets as stated. And when we wanted a change of hotel, it was arranged very quickly.

March 17, 2026
Rated 5 out of 5 stars

Trip of a Lifetime!

I have recently returned from my trip to Japan. I did the Must See Japan tour. There were only 16 people in our group, which was the perfect size. This was by-far the best trip I have ever taken, and I owe it all to our amazing tour leader, Hanan. Hanan is the most incredible tour leader. The love of her job is evident in everything she does. We did so much more than was listed on the itinerary and learned a great deal about Japanese history, culture, and customs. We utilized every type of public transportation available, and with Hanan as our leader, we navigated them like pros. I loved how in tuned she was to our group. Hanan could sense our energy and would change plans accordingly. When we were full of energy, she would add extra little stops. When we were obviously exhaused, she would give us the option of taking cabs instead of trains. I am quite introverted and quiet and often struggle to feel comfortable in group settings. However, Hanan would check on my often which helped put me at ease. Whenever it was time for meals on our own, Hanan would show us various options that met all of our dietary preferences and needs. She even shared little treats with us that were specialties of the place we had just visited. Everything Hanan did was kind and purposeful. I have never met anyone as organized and detail-oriented as Hanan, and this made everything flow with ease. She was also a joy to be around, was funny, and warm (and quite the karaoke rock star!!). After 10 days in Japan, I now see why Hanan loves Japan so much. This trip has left a permanent imprint on my, and I owe it all to Hanan for all she did to make Japan so memorable. I can't wait to return, and when I do, I will definitely want Hanan as my tour guide! She is truly the BEST!!

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Inside Japan

Inside Japan
There were 16 of us on your tour we met as strangers but we left as friends and had the best holiday. The main person responsible for this was our tour guide her name was Hanan she was truly amazing her knowledge of Japanese history and culture was superb. She ensured from the start to the finish that everything went like clockwork. Her energy and kindness had no bounds nothing was too much trouble.
The tour itself was truly amazing and well designed by this company.
I would have no hesitation In recommending this tour to everyone especially if it’s with your tour guide Hanan she is a leading light in your company.
Thank you. Inside Japan it’s a magnificent tour.
Mick Murphy

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

No fuss holiday in Japan

The hotels exceeded our expectations. The itinerary was so easy to follow. We didn’t get lost using the suburban and bullet trains (which is amazing for me)! All the arrangements went so smoothly. The tour guides were great too. I’d definitely use Inside Japan Tours next time plan a visit to Japan.

March 23, 2026
Rated 5 out of 5 stars

Japan Unmasked tour with Inside Japan

We thought the Japan Unmasked tour was very well planned and executed. The tour leader was superb, the accommodations were very well located and there was a good balance of organised time versus free time. We visited a lot of interesting places. We can't wait to return to Japan.

All phone calls and emails before and after booking our tour with Inside Japan UK were dealt with quickly, efficiently and in a friendly manner. It was our first trip to Japan and we had a lot of questions all of which were dealt with very quickly and we never felt pressurised to book before we were ready to do so.

March 2, 2026
Rated 5 out of 5 stars

Our tour guide Hannan was AMAZING

Our tour guide Hannan was AMAZING, simply outstanding in every way. Not only was she extremely knowledgeable in Japanese history, culture, food and people, she was also such a kind person and very fun too. Hannan is also very well organized and detail oriented which made everything go smoothly and without a hitch. Our security was always at the top of her mind. She made sure we made the best use of our time and saw everything we could. She has soooo much energy and was always ready to show us more. The tour is well designed for you to really get a great picture of Japan and the group size was just right. I would happily do any of the other tours this company offers and will be sure to book with Inside Japan if I go back to Japan.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Perfectly Tailored Vacation

Our consultant took the time to get to know our interests and planned the perfect vacation for us.

March 16, 2026
InsideJapan Tours logo

Reply from InsideJapan Tours

Hi Mackenzie,

We're happy to hear your consultant planned an ideal trip for you. Thank you for taking the time to post a review.

Cheyenne
Customer Experience Team

Rated 5 out of 5 stars

Loved our Must-See Japan Tour with Hanan

We absolutely loved our Must-See Japan tour with Hanan!
The tour was fast paced, but absolutely amazing. We saw Tokyo, Hakone, Kyoto, Hiroshima, Osaka and then Tokyo again. It could not have been better!
Our tour guide, Hanan, was an absolute rockstar and so knowledgeable. She always had information for us, kept us on time for trains and busses, gave us options and free time if we wanted, made suggestions on what to see on our own, had recommendations for restaurants, and was the kindest, most patient, and most fun person ever. Our group was wonderful and we all became friends! Thank you Inside Japan! 🥰

April 15, 2026
Unprompted review
InsideJapan Tours logo

Reply from InsideJapan Tours

Hi Jutta,

It seems like you had an amazing time and made memories that will last a lifetime. We're also delighted to hear about the good service from Hanan.

Thank you very much for the glowing review!

Cheyenne
Customer Experience Team

Rated 5 out of 5 stars

I just returned from Japan after…

I just returned from Japan after participating in the Must-See Japan tour. What an amazing experience! Not only for everything we saw and did which was absolutely incredible but also due to our spectacular guide, Hanan, who kept us moving, shared her in-depth knowledge of everything related to Japan, and showered us with kindness. I couldn't have asked for a better experience or had a better guide. (Not having to pay a single supplement was also a plus. Just be prepared to walk up to 20,000 steps a day!)

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Hidden Japan

Great mix of locations and logistics management, an absolutely wonderful guide,

March 23, 2026

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