I was a little apprehensive about ordering from insigneart at first as the products were coming from Turkey. However having read many positive reviews I decided to go ahead. I ordered on a Friday and... See more
Company replied
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See what reviewers are saying
Everything Great (-: Great experience from ordering to packaging & communication with delivery. Ordered Jesus glass art. The image & colours R amazing, on line photos, don’t do it justice. Would highl... See more
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Purchased spices glass wall art from this company. Product and service quality were excellent. Shipment was fast and keeped me updated 😊. Recommend this company to anyone who interested in good quali... See more
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I had two large glass photos taken. My photos were low pixelated and needed correction. They were printed in HD quality. They also removed some unwanted details from the photo. I highly recommend them... See more
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Company details
Written by the company
We, as Insigne Art, are a group of people full of passion about beautiful living spaces. We believe only one piece of thing can change all atmosphere of living areas and the atmosphere of living areas can change your mood. So what we are doing is really matters! Whatever you want, whenever you want; we are here to serve you. Find your style among thousands of our great designs and let the rest to us!
Contact info
RÉVAY KÖZ 4 , Budapest, Hungary
- contact@insigneart.com
- www.insigneart.com
4.5
Excellent
44 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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very good experience
very good experience, we manage to find the right thing we needed thanks to you
March 25, 2026
Reply from Insigneart
Dear Peter,
We are sorry to see your dissatisfaction and were also disappointed to notice the 1-star review, as we do not believe it reflects the actual handling of your order.
Please note that our system automatically sends a tracking link so that you can follow your shipment online at any time. According to the tracking information, your package is still in transit and the delivery operation is ongoing. Based on the current status, it appears that your order should be delivered to you soon.
The review request you received was sent automatically by our system and was not intended to suggest that your order had already been delivered.
We would also like to respectfully remind you that delivery operations are carried out by the shipping company. For this reason, it would have been more appropriate for this particular complaint to be directed to the relevant carrier.
We kindly wish you had contacted us before leaving a 1-star review, as we would have been happy to inform you about the shipping status directly.
Edit(07.04.2026): Your order has been delivered to you but you have not updated your comment yet. We do not accept false and not updated comment from you.
Best regards
Amazing company!
I’ve bought many items from this company, and every one have been perfect! Delivery and products are exceptional.
February 23, 2026
Unprompted review
Reply from Insigneart
Hi Adele,
Thank you so much for your wonderful review! We truly appreciate your continued support, and we’re thrilled to hear that every piece has arrived perfectly and that you’re happy with both the quality and delivery.
It means a lot to have you as a returning customer — thank you again for choosing us.
Kind regards,
Insigne Art Team
The product was of good quality and I…
The product was of good quality and I had a great experience
February 2, 2026
Reply from Insigneart
Thank you Dear Lijo. We are very happy you liked our product and service quality. Hope to see you again.
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Ordered a custom sized 3-panel that was…
Ordered a custom sized 3-panel that was delivered extremely quickly by Fedex. Panels are stunning and mounting instructions worked perfectly!
January 28, 2026
Reply from Insigneart
Thank you Dear Simon. We are glad you like our product and service quality. It means a lot for Insigne Team. Hope to see you again.
Kind regards.
Beautiful Wall Art
I was a little apprehensive about ordering from insigneart at first as the products were coming from Turkey. However having read many positive reviews I decided to go ahead. I ordered on a Friday and was amazed that the package arrived the following Monday. The picture is stunning and looks fantastic on my wall. It was very well packaged. Would not hesitate to recommended and will be shopping with this company again.
September 5, 2025
Unprompted review
Reply from Insigneart
Dear DW,
Thank you so much for sharing your wonderful feedback with us! We are delighted to hear that your artwork arrived so quickly and safely, and that it has found a perfect place on your wall.
Your kind words about our packaging, service, and quality mean a lot to our team. We truly appreciate your trust in choosing us, and we look forward to creating more beautiful pieces for your home in the future.
With gratitude,
The Insigne Art Team
It arrived very quickly and well…
It arrived very quickly and well packaged, its size and texture were perfect for my home, it added brightness and liveliness.
September 6, 2025
Reply from Insigneart
Thank you so much for your kind words! 🌟
We’re delighted to hear that your order arrived quickly and safely, and that it fits perfectly in your home while adding brightness and liveliness. Your satisfaction means the world to us. 💛
Kind regards,
The Insigne Team
I have not experienced any negative…
I have not experienced any negative surprises; on-time delivery, quality product. Thank you.
September 3, 2025
Reply from Insigneart
Hello Rachel, we are glad you like our service and product quality. See you next time :)
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Shipping was fast
Shipping was fast, and the product arrived intact.
It's exactly as pictured.
The materials and workmanship feel high quality. I liked it.
September 2, 2025
Reply from Insigneart
Thank you so much for your kind words! 🌟
We’re delighted to hear that your order arrived quickly and safely, and that you are happy with the quality and craftsmanship of your artwork. Knowing that it met your expectations means the world to us.
We truly appreciate your support and look forward to creating more pieces you’ll love in the future! 💫
I had two large glass photos taken
I had two large glass photos taken. My photos were low pixelated and needed correction. They were printed in HD quality. They also removed some unwanted details from the photo. I highly recommend them.
September 1, 2025
Reply from Insigneart
Thank you so much for your wonderful feedback! 🌟
We’re delighted to hear that you loved the HD quality of your glass photos and that our team could help enhance your pictures by correcting the resolution and removing unwanted details. Your recommendation means a lot to us, and we truly appreciate your trust in our work.
We look forward to creating more unique pieces for you in the future! 💫
It seemed like a very extraordinary…
It seemed like a very extraordinary work to me, even a work that pushed my limits. Kudos to the engineer 😉 and his heart. He added color from his soul to my soul, I loved it very much.
August 23, 2025
Reply from Insigneart
Thank you so much for your wonderful words Amelia! 💫
We are truly happy to hear that our artwork touched your soul in such a special way. Every piece we create carries both advanced craftsmanship and heartfelt passion, and knowing that it resonated with you means the world to us.
We’re so grateful for your support and appreciation! ❤️
Quality, well packaged, will buy again
These are the most quality pieces I’ve ever seen. The coloring is great, they are easy to hang and are well supported. The shipping was quick and the artwork was well packaged.
I I’m definitely gonna be buying more from them.
August 1, 2025
Unprompted review
Reply from Insigneart
Dear Shawn,
Thank you so much for your kind words! We’re thrilled to hear that you are happy with the quality, packaging, and shipping of your artwork. Your satisfaction is our top priority, and your feedback truly motivates our team to keep delivering the best.
We look forward to creating more beautiful pieces for you in the future!
Warm regards
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We received the product very quickly…
We received the product very quickly and it is beautiful, absolutly perfect !
August 14, 2025
Reply from Insigneart
Thank you so much for your kind words! We’re delighted to hear that your artwork arrived quickly and that you find it absolutely perfect. Your satisfaction means the world to us, and we look forward to creating more pieces you’ll love in the future.
Everything Great (-:
Everything Great (-: Great experience from ordering to packaging & communication with delivery. Ordered Jesus glass art. The image & colours R amazing, on line photos, don’t do it justice. Would highly recommend insigneart (-; would add photo but can’t see option…
June 18, 2025
Unprompted review
Reply from Insigneart
Dear Peter,
Thank you so much for your wonderful feedback! 🌟
We are delighted to hear that you loved your Jesus glass art and that the colors and details exceeded your expectations. It makes us very happy to know that the whole process — from ordering to delivery — was smooth and satisfying for you.
Your kind words mean a lot to our team, and we truly appreciate your recommendation. We look forward to creating more art pieces that will bring beauty to your home.
Warm regards
Purchased spices glass wall art from…
Purchased spices glass wall art from this company. Product and service quality were excellent. Shipment was fast and keeped me updated 😊. Recommend this company to anyone who interested in good quality wall decor items.
March 10, 2025
Unprompted review
Reply from Insigneart
Dear Thomas,
Thank you very much for your kind review! 🌟
We’re so glad to hear that you enjoyed your Spices glass wall art and that both our product and service met your expectations. It’s wonderful to know the fast shipping and updates made your experience even better.
We truly appreciate your recommendation and look forward to serving you again with more unique wall art pieces in the future.
Warm regards,
Great company with amazing…
This is a great company with amazing founders. I have known them for 15 years, they do nothing but work to perfect their business. Way to go guys!
January 7, 2025
Unprompted review
Reply from Insigneart
Dear Gamze,
Thank you so much for your kind words and support! 🌟
It means a lot to hear that our dedication and hard work over the years is appreciated. We are truly grateful for your continued trust and encouragement, and we’ll keep striving to deliver the best in wall art.
Warm regards
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Absolutely love it
Bright and nice colors, great quality. The shipping packaging was remarkable. Would
reccomend to everyone.
January 2, 2025
Unprompted review
Reply from Insigneart
Dear Yusra,
Thank you so much for your wonderful feedback! 🌟
We’re thrilled to hear that you loved the colors and quality of your artwork, and that the packaging and shipping met your expectations. Your recommendation means a lot to us!
Warm regards
Terrible company that thinks consumer rights don't apply to them
I purchased 3 glass wall art prints from this company. The images on their website made the prints look more vibrant than they actually are in real life. One of the prints still looks good enough, though, only because of its solid black background. The other 2 prints look lower quality than expected.
I emailed them to return 2 items and received no reply in 24 hours. I then opened a case in PayPal. They then responded to me outside of PayPal telling me there would be a 20% restocking fee. Just for any future buyers, please be aware the restocking fee is illegal and they cannot charge this, irrespective of what their terms and conditions state.
They are currently doubling down on their restocking argument, but obviously they can't win as PayPal, Small Claims, Trading Standards and Citizen's Advice will all be on my side, as the law is the law.
I'd give them a wide berth, they have competitors that are easier to deal with and don't try to break statutory consumer rights.
Update:
As the seller has recently responded, I shall explain what actually happened. I made contact with Citizen's Advice and was ultimately called by trading standards who then contacted the seller.
I did receive a refund, However, I had to cover postage for something that was of inferior quality to the images on their site. This of course does not meet UK or EU consumer law.
The seller then contacted me and then ultimately TrustPilot asking for my review to be taken down. TP did briefly remove my review, but I got in touch with them and provided email evidence of all communications, including those from CAB. The TP integrity team ultimately reinstated my review, as I had proven everything I said to be true.
Just because I received a refund minus return postage (I'm still out of pocket on that) does not change my experience. The items did not "pop" as they appear on the website and I had to argue my case to get a refund. Had I not fought for my refund and involved external agencies, the seller would still be illegally charging restocking fees.
There 8s nothing "Bad faith" about my review. TP relies upon the integrity of customers, they primarily allow these reviews without supporting evidence. I provided supporting evidence and my review was reinstated.
It took time and effort to get a refund, it took additional time and effort to communicate with CAB, TP and Trading Standards. I did this to ensure future customers are not cheated out of illegal restocking fees.
After all of that effort, I am still out of pocket for returning the items, as I had to pay postage. I couldn't be bothered to argue any more.
Take from this what you will. I'm not the only negative review.
December 2, 2024
Reply from Insigneart
Dear Darren,
We would like to clarify that your concerns were fully addressed and resolved according to your requests. The relevant refunds and adjustments, including the applicable fees, were processed as promised. Despite our efforts and clear communication, you chose not to update or correct your review.
Our team made multiple attempts to engage with you constructively and resolve any issues, always maintaining a positive and cooperative approach. Unfortunately, your continued negative statements and refusal to acknowledge the resolution indicate a bad-faith approach rather than a reflection of the actual service provided.
We remain committed to customer satisfaction and transparency, and we hope future interactions can be handled more collaboratively.
Update:
Explanation According to UK and EU Consumer Law:
Distance Selling and Consumer Rights (Distance Selling Regulations / Consumer Contracts Regulations):
If a customer exercises their “cooling-off” right (wants to return a product without reason, usually within 14 days), they are generally responsible for the return shipping costs.
The seller is not obliged to cover return shipping, but this must be clearly stated in the contract or terms and conditions beforehand.
Faulty or Defective Products:
If a product does not meet the quality specified in the contract or advertisement, meaning it is faulty or misdescribed, the consumer is not required to pay for return shipping. In this case, the seller is obliged to refund the full price of the product and cover the return shipping costs.
Under UK and EU law, if the product is faulty or defective, the seller must cover all associated costs.
Restocking Fee:
Charging a restocking fee for faulty or misdescribed products is illegal.
If a product is returned entirely at the customer’s discretion (non-faulty product), the seller may charge a reasonable restocking fee, but this must be clearly stated in the contract and return policy.
Awful company
Awful company. Trying to return an item but hitting my head against a brick, trying to get someone to contact me. Shame things like communication is a thing of the past.
November 29, 2024
Unprompted review
Reply from Insigneart
Dear Joanna,
We would like to clarify that immediately after your return request, our team responded promptly with all necessary instructions for processing your return. We can provide email records to demonstrate this.
Despite this, you chose not to follow the return process and instead left a false and defamatory review on Trustpilot. Our company handles over 100,000 successful orders each year, with hundreds of employees dedicated to ensuring customer satisfaction.
Your comments are therefore unjust and factually incorrect, and do not reflect the service we provide to the vast majority of our customers.
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